Easy EPC Reviews 1,773

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and efficiency, making the entire process smooth and pleasant. People frequently highlight the exceptional speed of service and the quick response times, noting how easily appointments are booked and how promptly assessments are completed. The overall user experience, from initial inquiry to receiving reports, is described as straightforward and efficient. However, some customers also noted difficulties in securing suitable inspection times, with limited windows for access. A few other people also felt that the service could be automated and generic, and in some instances, there were delays in receiving the EPC, leading to the need to seek services elsewhere.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick and efficient responses to... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for being prompt,... See more

Response time

Consumers find response times to be positive. Many reviewers praise the quick and efficient responses to... See more

Booking process

People report positive experiences with the booking process. Customers found it easy and straightforward to... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease and efficiency.... See more

Based on these reviews

Rated 5 out of 5 stars

Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... See more

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Rated 5 out of 5 stars

I was very impressed with Easy EPC. My initial telephone enquiry was dealt with quickly and efficiently by Sam. The assessor, Kim, contacted me the evening before the appointment to confirm timings... See more

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Rated 5 out of 5 stars

From start to finish very professional and within five days I got a C rating for a 10,000 sq ft commercial building built thirty years ago , I find it difficult to recommend companies but I total... See more

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Rated 5 out of 5 stars

I was really impressed with the speed of service and how quickly Easy EPC organised to complete my energy assessment. Julie was really friendly and helpful and waited for further information to come t... See more

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Rated 5 out of 5 stars

We instructed Every Property Certificate to carry out a fire risk assessment on a complex building. Quick to quote and respond to any questions I raised. The report was detailed and there was no secon... See more

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Rated 5 out of 5 stars

on a second attempt to get a solution to a problem the man who spoke to me could not have been more helpful and resolved the issue very very quickly. the company also have to be commended with speed... See more

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Rated 5 out of 5 stars

The assessor helpfully explained the process, did the survey efficiency and even took off his shoes to respect household cleanliness. The EPC was ready the following day. I would happily use their ser... See more

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Rated 5 out of 5 stars

From speaking to the the delightful young lady in the office to liaising with Ali their surveyor, everything was so helpful. Thank you for such good service! And finally the Certificate was promptl... See more

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Rated 5 out of 5 stars

Staff were very help and arranged an EPC to a commercial building at short notice in the North East of England. The surveyor was excellent and I was really happy with the service supplied and how it... See more

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Rated 5 out of 5 stars

We use Easy EPC for our commercial premises, they provide an efficient, competitive service from the first point of contact. The office staff are always a pleasure to deal with.

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Rated 5 out of 5 stars

I didn’t expect the service to be as good as the reviews suggest but having now used EasyEPC they are correct - excellent Easy to book and Spencer put in a lot of effort to achieve the best result

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Rated 5 out of 5 stars

We used Easy EPC for a commercial EPC, a very easy process from start to finish, and great communication during the booking process. The assessor was prompt, unobtrusive, and knowledgeable. The report... See more

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Rated 5 out of 5 stars

Friendly, efficient, very fast response time, reasonable price. Did what it said on the tin. Easy EPC were recommended to me, and I wont hesitate to recommend them.

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Rated 1 out of 5 stars

Do not use this nationwide company who charge overinflated fees for a simple EPC. The cost of £112 plus VAT compared to a local assessor at £75 total. I had a report with recommendations to be carried... See more

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Rated 5 out of 5 stars

Great service got back to me straight away and booked appointment next day. Emailed me certificate same day as paid invoice. Would highly recommend!

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Rated 5 out of 5 stars

Organised very easily and good communication to get what I needed, including the time frame. Very good from start to finish. Would use Easy EPC again no problem.

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Rated 5 out of 5 stars

Fast, efficient and knowledgeable. This was my first time having to deal with a SAP calculation and the pressure was lifted as soon as Easy EPC were on board. Thank you to the whole team.

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Rated 5 out of 5 stars

Easy to enquire on line. The communication from the administration team was clear and the appointment date & time made directly with the Assessor. The Assessor was efficient and effective, the EPC ava... See more

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Rated 5 out of 5 stars

Everything went smoothly from booking the appointment to having the job done. Well satisfied and would definitely recommend you to other people. Thank you

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Rated 4 out of 5 stars

The process was simple, pleasant and efficient and the EPC arrived quickly. Assessor was competent and quick. Only snag is she missed her appointment and we had to reschedule for the next day; a phone... See more

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Rated 5 out of 5 stars

Phoned on a Thursday, appointment on the Friday. All sorted by Thursday the following week. Very pleasant people to deal with, knowledgeable and reliable.

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Rated 5 out of 5 stars

I’ve had the best experience with EPC. They are super fast and efficient, could not reccomend enough. Do not hesitate to use this company!! Thank you for everything

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Rated 5 out of 5 stars

Simple to use one phone call and it was sorted, contacted my tenant direct and booked appointment to suit them first class Dave g

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Rated 5 out of 5 stars

The agent turned up on time and was efficient. The documentation was easy to understand. I hope the company are still around in ten years time so I can use them again.

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Rated 5 out of 5 stars

Arranged the Epc assessor to attend in a reasonable period of time and the assessor was polite and provided the certificate in a timely manner. Price was reasonable.

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Rated 5 out of 5 stars

It was extremely simple dealing with the company. They were knowledgeable and efficient in organising the appointment as well as sending through the certificate. It was for a commercial property

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Rated 5 out of 5 stars

The asser arrived on time he new what he was doing first went into the loft which was a aall the rooms asked for relevant papers work very good service it took a week to receive the results which was... See more

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Rated 5 out of 5 stars

Such fantastic staff, everyone I spoke to was so friendly and quick working. Would recommend to everyone. Really greatful for the team there. Thank you!

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Rated 2 out of 5 stars

Very difficult to secure suitable times for inspections with small time windows allocated to agree access otherwise time slots re-allocated. Not particularly user friendly

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Rated 5 out of 5 stars

Very straight forward booking a time to suit . Did'nt take long to do the test . I payed and recieved certificate on line straight away . Also can be viewed by my Estate agent on line . Thanks .

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Rated 5 out of 5 stars

Reasonably priced, surveyor arrived on time. Results available next day. Importantly, easy to contact by phone. Always polite and helpful

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Rated 5 out of 5 stars

Excellent job and easy epic did it on time - important as we were in the middle of a lease assignment

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Rated 5 out of 5 stars

Aptly called - Easy EPC. from start to finish - extremely efficient and professional - no fuss. Well done

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Rated 5 out of 5 stars

Arrived on time, explained the process, carried out the process on time without any fuss. Very efficient. What's not to like?

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Rated 5 out of 5 stars

Easy to book, at a time that suited me and super quick process once the electricians were in the building.

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Rated 5 out of 5 stars

Very easy and quick service. Our reviewer was very thorough and followed up with a few questions to make sure she had all the details. I would use them again.

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Rated 5 out of 5 stars

Very efficient to fill in an online Response back To appointment times And keeping appointment prompt

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Rated 5 out of 5 stars

Extremely helpful from first telephone call to gaining Certificate. Appointments on time. Reports arrived very quickly. Would highly recommend this company.

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Rated 5 out of 5 stars

Very prompt and convenient. Arranged the time that was more convenient for us . Quick turnaround on the report.

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Rated 2 out of 5 stars

The rating we received was below the required standard and EasyEPC only provided computer generated recommendations that were not personalised, specific or relvant to the building. When I queried this... See more

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Rated 5 out of 5 stars

Really good company. It’s great getting all the jobs done from one company and the lady that came to carry out the tests was excellent. Thank you

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Rated 4 out of 5 stars

On the whole, very handy to have a one stop shop for EPC, Gas Safety Certificate and Electricity checks. Ideal for a landlord, and not many companies do this. If they included remedial work for the ga... See more

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Rated 5 out of 5 stars

The only company that actually got back to me arranged a date and time for the EPC report carried out professionally would recommend

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Rated 5 out of 5 stars

Easy people to deal with. Prompt response to queries. Helpful and personable.

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Rated 5 out of 5 stars

Easy EPC lives up to its name, Easy to contact, Easy to deal with and Ease of service, Thank you.

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Rated 4 out of 5 stars

Fairly easy to book an appointment. Local assessor contacted us in a timely manner. Quick but thorough assessment. Few days to certificate. Reasonable price compared to a number of others.

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Rated 5 out of 5 stars

Very good service I appreciate your time and the engineer was very helpful thank you very much

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Rated 5 out of 5 stars

Arrangements made promptly. Dates and time agreed. Very efficient service.

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Rated 1 out of 5 stars

I had an Airsource heating pump put into a new build bungalow. I needed an EPC to sign off everything. I contacted easyepc on 10 April and got a price. I paid on 15 April and was sent documentation to... See more

Company replied

Rated 5 out of 5 stars

quick and efficient responses to emails and work conducted as scheduled.

Company replied


Company details

  1. Environmental Consultant
  2. Environmental Health Service
  3. Home Inspector

About Easy EPC

Written by the company

Every property certificate, the easy way

Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.

Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Dealt with everything swiftly and were…

Dealt with everything swiftly and were very helpful from start to finish.

10 October 2025
Easy EPC logo

Reply from Easy EPC

Hi Nina, thanks for taking the time to leave us a review.

We're happy to hear that you would rate our service, specifically our swiftness and helpfulness, as 5 star.

Please consider us at your service for any further property compliance needs.

Rated 5 out of 5 stars

Speedy

Speedy, came on time and cost reasonable. Highly recommended.

9 October 2025
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Reply from Easy EPC

Hi Mrs Jerman, we appreciate that you’ve taken the time to share your insights.

We're dedicated to providing speedy and prompt service at fair prices for our customers, so we're delighted that you'd recommend us for that.

For any upcoming property compliance requirements, please don’t hesitate to reach out to us.

Rated 5 out of 5 stars

From speaking to the the delightful…

From speaking to the the delightful young lady in the office to liaising with Ali their surveyor, everything was so helpful. Thank you for such good service! And finally the Certificate was promptly issued!
So very pleased

8 October 2025
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Reply from Easy EPC

Hi Martin, we really appreciate that you've taken the time to share your feedback with us.

We're delighted to know our team's efforts towards providing great service have resonated with you positively.

Please feel free to contact us for any future surveys, we'd be eager to assist you further.

Rated 5 out of 5 stars

A fast

A fast, efficient & good value service

2 October 2025
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Reply from Easy EPC

Hi Helen, thanks for your 5* review, we really appreciate you taking the time to share your experience with us.

We take pride in providing fast, efficient and good value service, so we're glad that we hit the mark for you.

If you're in need of any property survey services in the future, we’re ready to help.

Rated 5 out of 5 stars

Very good speedy service

Very good speedy service

3 October 2025
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Reply from Easy EPC

Hi David, we're grateful for the opportunity to hear about your experience.

Your satisfaction with our service is our priority, and it’s great to hear we're on the right track.

Please consider us at your service for any further property compliance needs.

Rated 5 out of 5 stars

Recommended - Quality Service.

Clear, responsive communication by personable and professional staff.
Swiftly appointed a surveyor, who was excellent in every respect and issued the EPC within 24hours of the survey.
Excellent, easy to use, professional service.
Recommended.

26 September 2025
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Reply from Easy EPC

Hi Mr Turner, we really appreciate that you've taken the time to share your feedback with us.

We're dedicated to providing professional, swift, easy to use service for our customers, so we're delighted that you'd recommend us for that.

If you require any surveys in the future, we'd be delighted to provide our services again.

Rated 5 out of 5 stars

Very efficient

Simple system to book. Assessor was on time and efficient. He answered all the questions I asked. Good price.

24 September 2025
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Reply from Easy EPC

Hi Ecotreat Ltd, we really appreciate that you've taken the time to share your feedback with us.

We take pride in providing simple, timely, efficient service at good prices, so we're glad that we hit the mark for you.

Should you need another survey or further assistance, we're just a call or email away.

Rated 5 out of 5 stars

Easy EPC

Phoned on a Thursday, appointment on the Friday. All sorted by Thursday the following week. Very pleasant people to deal with, knowledgeable and reliable.

18 September 2025
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Reply from Easy EPC

Hi Susan, we love reading feedback from our customers, so thanks for taking the time to share yours with us.

We're happy to hear that you would rate our service - specifically our team's reliability, and how pleasant and knowledgeable they are - as 5 star.

If you're in need of any property survey services in the future, we’re ready to help.

Rated 5 out of 5 stars

Jake was fantastic

Jake was fantastic, super helpful.
Highly recommend

16 September 2025
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Reply from Easy EPC

Hi Sarah, we're grateful for the opportunity to hear about your experience.

It's lovely to hear your feedback for our assessor Jake, we'll be sure to pass your kind words onto him.

If you require any surveys in the future, we'd be delighted to provide our services again.

Rated 5 out of 5 stars

Great

Great, EPC upgraded.

15 September 2025
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Reply from Easy EPC

Hi Central Location, we really appreciate that you've taken the time to share your feedback with us.

Your satisfaction with the survey you receive is our priority, and it’s great to hear we're on the right track.

Please feel free to contact us for any future needs, we'd be eager to assist you further.

Rated 5 out of 5 stars

Quick response and flexibility

Quick response and flexibility. Easy as the title

5 September 2025
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Reply from Easy EPC

Hi Madhatter, we really appreciate that you've taken the time to share your feedback with us.

We're pleased to know that our dedication to providing easy, quick and flexible service has been well-received.

If you're in need of any property survey services in the future, we’re ready to help.

Rated 5 out of 5 stars

Very easy ,very polite ,very friendly

Very easy ,very polite ,very friendly

3 September 2025
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Reply from Easy EPC

Hi Amanda, customer feedback is important to us, so thank you for taking the time to share yours.

Ease of use, politeness and friendliness are some of our key priorities here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.

For any upcoming property compliance requirements, please don’t hesitate to reach out to us.

Rated 5 out of 5 stars

Very prompt

Very prompt, good administrative support, helpful and friendly

3 September 2025
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Reply from Easy EPC

Hi Nicola, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.

Your satisfaction with our admin team, promptness, helpfulness and friendliness is our priority, and it’s great to hear we're on the right track.

Please consider us at your service for any further property compliance needs.

Rated 5 out of 5 stars

Highly professional and competitively…

Highly professional and competitively priced. Emphasis on Customer Service. Can't fault, but can definitely recommend

3 September 2025
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Reply from Easy EPC

Hi R D Baker, we really appreciate that you've taken the time to share your feedback with us.

Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our professional customer service and competitive pricing.

If you require any surveys in the future, we'd be delighted to provide our services again.

Rated 5 out of 5 stars

Very prompt and convenient

Very prompt and convenient. Arranged the time that was more convenient for us . Quick turnaround on the report.

29 August 2025
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Reply from Easy EPC

Hi Mr Sisodiya, we really appreciate that you've taken the time to share your feedback with us.

We're happy to hear that you would rate our service, specifically our convenience and promptness, as 5 star.

If you require any surveys in the future, we'd be delighted to provide our services again.

Rated 5 out of 5 stars

Everything went very smoothly and on…

Everything went very smoothly and on time
Jake was absolutely brilliant and very helpful

27 August 2025
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Reply from Easy EPC

Hi Lorraine, many thanks for sharing a review for Easy EPC.

We're very happy to hear how smooth your experience with us was, and we'll be sure to pass on your kind feedback to our colleague Jake too.

Please feel free to contact us for any future needs, we'd be eager to assist you further.

Rated 5 out of 5 stars

Very good

Easy to book, at a time that suited me and super quick process once the electricians were in the building.

20 August 2025
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Reply from Easy EPC

Hi Kate, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.

Your satisfaction with ease of use and speed is our priority, and it’s great to hear we're on the right track.

If you require any surveys in the future, we'd be delighted to provide our services again.

Rated 5 out of 5 stars

Great service and good price

Booked quickly and efficiently completed

14 August 2025
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Reply from Easy EPC

Hi David, thanks for taking the time to leave us a review.

We're pleased to know that our dedication to speed and efficiency has been well-received.

If you're in need of any property survey services in the future, we’re ready to help.

Rated 5 out of 5 stars

Quick response and turn around

Quick response and turn around, very pleasant assessor, would definitely recommend.

18 August 2025
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Reply from Easy EPC

Hi Jonathan, thanks for taking the time to share your feedback and recommendation.

Your recognition of our team's speedy responses & turn around, and our assessor's pleasant attitude is greatly appreciated and motivating - we’ll be sure to share your feedback with the rest of the team.

Please consider us at your service for any further property compliance needs.

Rated 5 out of 5 stars

Very easy to arrange

Very easy to arrange

21 August 2025
Easy EPC logo

Reply from Easy EPC

Hi V Petrarca, we really appreciate that you've taken the time to share your feedback with us.

We're dedicated to keeping the easy in Easy EPC, so we're very happy to hear that this was reflected during your survey with us.

If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.

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