product good but big problem with delivery dates. not delivered on first date given , then confusion over next dates
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Looking for a mirror with shaving point for electric toothbrush. Young man suggested a charging point. By doing this, we saved approximately £300!
Really helpful sales assistant, he spent a considerable time trying to source our request from another branch but for some ridiculous reason the inter-store intranet showed 'item unavailable'. When we... See more
Wonderful service. Great choices and a good price. Jill was incredibly patient and helpful while we dithered over our selection.
Company replied
Company details
Written by the company
Visit Easy Bathrooms & Tiles Reading for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Trusted by many! Read our reviews and shop with confidence.
Simply Luxurious
Written by the company
- Award Winning Design & Install Service
- BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
- Free Online Planner
- Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
- Nationwide Showrooms
- With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
- Book an Appointment
- We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
- Flexible Finance
- Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
- Inspiration Hub
- Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
- Dedicated Trade Hub
- Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.
Contact info
27 Boulton Road, RG2 0NH, Reading, Berkshire, United Kingdom
- 0118 986 6493
Complete Bathroom Installation Service
4.0
Great
11 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
delivery problem
product good but big problem with delivery dates. not delivered on first date given , then confusion over next dates
21 March 2026
Very helpful
Looking for a mirror with shaving point for electric toothbrush. Young man suggested a charging point. By doing this, we saved approximately £300!
13 March 2026
Jill was absolutely amazing!
Jill was absolutely amazing!! Great customer service!
8 March 2026
Unprompted review
Really helpful sales assistant
Really helpful sales assistant, he spent a considerable time trying to source our request from another branch but for some ridiculous reason the inter-store intranet showed 'item unavailable'. When we got home and checked the internet there it was, at another branch. We bought it online, a great product which we're happy with, but I'd have much preferred to have bought it from our helpful assistant at Reading
15 December 2025
Hugo greets us with a very friendly…
Hugo greets us with a very friendly welcome. Show us the products we are looking for and help us to work out the amount needed. Great advice.
Thanks
5 December 2025
Best place for bathroom tiles
We always go back to this place for our bathroom tiles. Great choice, quality products at good value. Love it
1 October 2025
Best in reading store
3 September 2025
Very helpful and knowledgeable staff!
4 July 2025
Wonderful service
Wonderful service. Great choices and a good price. Jill was incredibly patient and helpful while we dithered over our selection.
31 May 2025
Unprompted review
Reply from Easy Bathrooms - Reading
Good afternoon Stuart,
We're glad you enjoyed your experience. It's great to know that our wide selection and pricing worked for you. We appreciate your kind words about our team's helpfulness.
Kind regards,
EB
So many areas for improvement
I sent some customers to you to choose their bathroom.
They felt pressured into signing up as they were told sale ends this weekend and i have another customer to see in 1 hours time.
Having signed up and sent me the details of what was on the order to check, no fitting details were supplied and therefore when things didn't match description ( ie. a 700mm showerscreen only good for a 680 gap) and a shower mixing valve that has a minimum of 1bar working pressure and therefore needing a negative head pump for it to be able to work. This lead to things needing to be changed only to have to deal with employees that are spinning the company line of, "You can't return things not stocked by us." Clearly not understanding the law of the Consumer Rights Act regarding being able to return products that are purchased unseen. Although this was sorted eventually with a call by them to customer services, it winds people up and I then have unhappy customers meaning I don't want to send any future clients to you.
10 April 2025
Reply from Easy Bathrooms - Reading
Good afternoon Mark
We understand your frustration with the experience your customers had. We strive to provide a positive and informative experience for all customers and are disappointed to hear that this did not meet your expectations.
A member of our feedback team will investigate further and make contact to discuss with you their findings. However, in the meantime should you have any questions please do not hesitate to email trustpilot@easybathrooms.com.
Kind regards
EB
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.