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Easy Bathrooms - Northampton Reviews 18

TrustScore 4 out of 5

4.2

Unit 12 Brackmills Trade Park, Caswell Road, NN4 7PW Northampton, Northamptonshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff in showroom were so helpful, the ladies in the office kept me up to date the whole way through, the delivery department also very good even the driver calling me when on their way, drivers were... See more

Rated 5 out of 5 stars

From start to finish Easy bathrooms were amazing, when we entered their showroom 'we had a warm welcome no pressure had a look around and was very impressed with their design and layout, so much so... See more

Rated 1 out of 5 stars

Popped into place an order for a new bathroom, customer service absolutely shocking!! Got ignored by the guy we needed to talk to as he obviously had better conversations to have and when he decided h... See more

Company replied


Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Mirror Shop
  4. Radiator Shop
  5. Shower Door Shop
  6. Tile Store

Written by the company

Visit Easy Bathrooms & Tiles Northampton for expert advice and the largest range of bathroom products and tiles in the area. Enjoy our free 3D design service, home measure, and bathroom installation options—plus a no-obligation quote. Highly rated by our customers! Read our glowing reviews and see why people love shopping with us.

Simply Luxurious

Written by the company

Award Winning Design & Install Service
BIFIS National Bathroom Retailer of the Year. Our accredited team handles your bathroom from design to installation, covering every trade. Includes a 2-year installation guarantee and FREE tiles* with our Simply Install service.
Free Online Planner
Plan your perfect bathroom with our free online planner. Create your space in 3D, experiment with different styles and layouts, and visualise your ideas before you buy. Simply enter your measurements to design a bathroom that fits your space perfectly.
Nationwide Showrooms
With over 150 showrooms across the UK, it’s easy to see our premium bathrooms & tiles in person, get expert advice, and plan your bathroom with confidence.
Book an Appointment
We offer a variety of ways to plan your bathroom. Choose an in-store 3D design, a home measure, or a virtual session, and our experts will help you plan your perfect bathroom. All our appointments are free!
Flexible Finance
Flexible finance options, including 0% deals, are available on orders from £3,000–£25,000 over 24 months. With V12 or Klarna, you can choose a plan that works for you.
Inspiration Hub
Explore our Inspiration Hub and spark ideas for your perfect bathroom. Browse the customer gallery to see real homes, dive into our blog for handy tips and advice, and explore the style gallery for some inspiring combinations.
Dedicated Trade Hub
Trade customers can manage everything in one place, with our dedicated Trade Hub. Track orders, manage credit, and claim rewards. Take advantage of exclusive offers, our Refer & Earn programme, and our cashback scheme—all designed to make your trade experience easier and more rewarding.

Contact info

  • Unit 12 Brackmills Trade Park, Caswell Road, NN4 7PW, Northampton, Northamptonshire, United Kingdom

  • 01604 762759

Complete Bathroom Installation Service

From bathroom design to installation, our expert team handles it all.

4.2

Great

TrustScore 4 out of 5

18 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Shocking customer service

Popped into place an order for a new bathroom, customer service absolutely shocking!! Got ignored by the guy we needed to talk to as he obviously had better conversations to have and when he decided he was free to talk there was absolutely no enthusiasm from him. Unfortunately good bathrooms but please sort your customer service out or give the guys some training !!!!! Also not ideal having a screen behind the desk when or your details are displayed to the rest of the customers in store! Surely this can't happen? We could see other customers details!! In the future will go back to use the Kettering store

25 January 2026
Unprompted review
Easy Bathrooms - Northampton logo

Reply from Easy Bathrooms - Northampton

Good morning Amy
We are sorry to hear that your experience fell short on this occasion. Please be assured this is not the experience we want all our customer's to have in store and we want to assure that this will be forwarded internally. But, our team would appreciate the opportunity to review further and ask if you could email trustpilot@easybathrooms.com with store information and anything further that may help us with our findings.
Kind regards
EB

Rated 5 out of 5 stars

Couldn't fault Easy bathrooms

From start to finish Easy bathrooms were amazing, when we entered their showroom 'we had a warm welcome no pressure had a look around and was very impressed with their design and layout, so much so we came back a week later and placed an order with them.
Now all installed and had it finished 3 weeks ago now, it looks amazing, we had to order extra's during the build but they came up trumps...in a matter of days they were delivered. Can not fault them.
Thanks to all at Northampton Easy bathrooms..bloody awesome 👌

2 October 2025
Rated 4 out of 5 stars

Bathroom Northampton - Brackmills

Products good and sent out on time, shared details of a trusted plumber who did a fantastic job - Chris Carter.
Only disappointed element is we had a pack of 2 large tiles left £70 unused still packaged and not damaged we were not allowed a refund, considering it was designed in store and with measurements

26 August 2025
Rated 5 out of 5 stars

Staff in showroom were so helpful

Staff in showroom were so helpful, the ladies in the office kept me up to date the whole way through, the delivery department also very good even the driver calling me when on their way, drivers were lovely helping me get the goods in the relevant place @ my work address. Will defo be ordering again when the extension is completed. BIG THANK YOU to all STAFF XX

12 August 2025

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