New customer & new business owner so I’ve been nervous about who to choose for taking card payments. Barry & Calum have been super helpful throughout the purchase & set up process, answered all my que... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
About Easipay Easipay is a Lancashire-based company dedicated to making business life easier. We’re your one-stop shop for essential services that save you time and money. From card payment solutions with the latest POS systems and premium smart terminals to online payment options, we’ve got your transactions covered. But we don’t stop at payments. Easipay connects you to the UK’s biggest suppliers for energy, water, broadband, business funding, and waste management - all at preferential rates. With personal, dedicated account management, we take care of the details so you can focus on running and growing your business. Our mission is simple: streamline your operations, reduce costs, and support you every step of the way. Trusted by businesses across the UK, Easipay combines local expertise with national reach to deliver solutions that work.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 30% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Declan was very helpful and patient at guiding me through the set up of my card machine.
Would 100% recommend the company to anyone looking for something similar and would be confident they are in safe hands.

Reply from Easipay

Reply from Easipay

Reply from Easipay
Declan called and was super helpful in helping me set up our card machine and informing me on all the necessary information!

Reply from Easipay
From the start easypay have been fab - I’m starting another contract with a better machine for a cheaper price. Tegan was a star today with helping me set everything up ! 💫

Reply from Easipay
The staff made things so simple and were an absolute privilege to speak to couldn’t rate them highly enough.

Reply from Easipay
I had a great experience with Easipay customer service while setting up my new card machine. Jamie and Missi were both incredibly helpful throughout the process. They were polite, patient, and took the time to answer all my questions, making everything easy to understand.
The setup was straightforward, and the whole process from start to finish was simple and hassle-free. Excellent customer service and support – thank you, Jamie and Missi!

Reply from Easipay
Great customer service was very easy to talk to.

Reply from Easipay
Declan was really helpful and friendly. My scheduled appointment to set up my card terminal was prompt and easy with expert guidance. Looking forward to paying less merchant fees with WorldPay. Many thanks.

Reply from Easipay
Callum was very informative, relaxed and couldn't help me enough. Very easy set up.

Reply from Easipay
For a complete technophobe - Jaimie talked through, answered q's and gave me the essential (in my mind) 'help' details if all goes horribly wrong.
Thank you l.
From an old custimer services manager - excellent, calm, patient, humour and assurance - 5*

Reply from Easipay
Jamie is Very easy to deal with, explains everything clearly and is very helpful and understanding his service was great.

Reply from Easipay
Easy to set up great card reader and professional staff dealt with Callum what a star thanks Easipay, would recommend to everyone.

Reply from Easipay
Declan went out of his way to correct my problem. I suffer from adhd and sometimes I just can’t cope with technology, the world is moving very fast and some people don’t understand if you can’t do it, but Declan really helped me out

Reply from Easipay
Callum was very helpful and explained everything well and quickly.

Reply from Easipay

Reply from Easipay
⭐⭐⭐⭐⭐
I had an amazing experience with EasyPay and would definitely give them 5 stars!
Missy was absolutely brilliant from the beginning. She took the time to explain everything clearly and gave me different options based on what would work best for my business and financially.
I explained that I was currently with Worldpay and had been told that, although my contract was ending in January, I would apparently need to stay with them for a further six months. Missy was extremely helpful and managed to arrange for my contract to be cancelled without any cancellation fee. She also helped me switch to a much better card machine at a significantly cheaper rate, which was fantastic for my business.
Once my new card machine arrived, Megan helped me get everything set up. She was extremely professional, patient and helpful, and made sure everything was explained properly so I knew exactly what I was doing.
Both Missy and Megan provided excellent customer service. They were professional, knowledgeable, patient and genuinely helpful throughout the whole process.
I would 100% recommend EasyPay, especially to other small business owners. I’ll definitely be recommending them to my friends who run businesses too. Thank you Missy and Megan for making the whole process so easy! ⭐⭐⭐⭐⭐

Reply from Easipay
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.