Earthyblissco Reviews 

Reply from Earthyblissco

Oct 30, 2025

Hi Rosalie,

I am truly sorry to hear that you feel our website was deceiving and that you're disappointed to have received only one bread knife when you expected a "buy one, get one" offer. I completely understand how frustrating it is when an order doesn't align with expectations.

Upon reviewing our records for your order #63550, it appears that while you might have mistaken a different promotion for a BOGO deal, you did indeed select the one Breadly knife option during your purchase.

Please accept our sincerest apologies for any confusion this may have caused. We always strive for clarity on our website, and we regret that your experience felt otherwise.

If you have any further questions, or if there's anything else at all we can clarify or assist you with, please do not hesitate to reach out to us directly via email. We are always happy to address any of your concerns right away.

Thank you for bringing this to our attention.

Warmly,

Reply from Earthyblissco

Oct 30, 2025

Hi Valerie,

It's wonderful to hear that you find the knife "really cool and easy to use"! We're so delighted that you're enjoying it, and it's even better to hear that your daughter is loving her extra knife for her sourdough baking. That truly makes us happy!

I'm genuinely sorry, however, that the free sourdough book didn't meet your expectations and that you found its content to be information you could easily Google. I understand your disappointment, as you were hoping for a full collection of recipes. We appreciate this valuable feedback as we're always looking to improve the resources we offer our customers.

Thank you so much for taking the time to share both your positive experience with the knives and your honest feedback on the book. If there's anything else we can assist you with, please don't hesitate to reach out.

Warmly,

Reply from Earthyblissco

Nov 4, 2025

Hi Tammy,

That's fantastic to hear! We're so glad that your ordering process was quick and easy.

It's even more wonderful to know that you find the product exceptional and that it was a gift for someone who recently started making sourdough bread – we're sure they will absolutely love it!

Thank you so much for your kind words!

Warmly,

Reply from Earthyblissco

Nov 4, 2025

Hi Sarah,

That's absolutely wonderful to hear! We're so pleased that you found our selection of bread baking utensils "excellent" and "very useful," and that you appreciate their "excellent quality."

Thank you so much for your fantastic feedback!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Anne,

That's wonderful to hear! We're so glad that our knife is "just what you needed for cutting your bread" and that it was delivered on time.

Thank you for sharing your positive experience!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Michelle,

What a wonderful story! We're so delighted to hear that after a challenging experience with other knives, ours came to the rescue and "work miraculously" for both your son and daughter's homemade loaves! That truly makes us happy.

It's also fantastic to know that you were very happy with the free digital cookbook and idea book – we aim to provide helpful resources along with our quality products.

Thank you so much for sharing such a heartwarming and positive review!

Warmly,

Reply from Earthyblissco

Oct 28, 2025

Dear David,

I am so incredibly sorry and truly disheartened to read your review. To have waited a full month, with no package, no trace from USPS, and then to see messages about redelivery or return – I completely understand why you feel this is a total scam. Your frustration and concern are absolutely valid, and for this prolonged trouble, I offer my deepest, most sincere apologies.

Please know that we have already responded to you via email regarding this exact issue. We have immediately reached out to our team to acquire the necessary information from the last-mile carrier to help resolve this. We are currently just waiting for their update so we can provide you with the exact USPS tracking number you need.

This entire situation has been unacceptable, and we are truly sorry for the significant inconvenience and distress it has caused you. We are working to get the information you need as quickly as possible.

Thank you for your immense patience.

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi CustomerRoz,

That's absolutely fantastic to hear! We are so thrilled that your "great knife arrived well wrapped and it works very well." And "no more squashed loaves" is exactly what we love to hear!

Thank you so much for taking the time to share your wonderful feedback!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi!

That's absolutely wonderful to hear! We're so thrilled that you find cutting with our knife so easy, and that it moves effortlessly through your bread without difficulty. It's especially great to know that you even successfully used it to slice a tomato beautifully – that's a fantastic testament to its versatility!

Thank you so much for sharing your positive experience and for letting us know how much you love it!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Deborah,

That's fantastic to hear! We are so pleased that your experience "from purchase to delivery was seamless." We always strive to make the process as smooth and easy as possible for our customers.

Thank you so much for your wonderful feedback!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Ashley,

That's wonderful to hear! We're so glad that our knife serves its purpose well for slicing through your sourdough, and it truly brightens our day to know that our customer service also earned 5 stars from you!

Thank you so much for your kind words and for taking the time to share your positive experience. We truly appreciate it!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Edward,

That's absolutely fantastic news! We're so delighted to hear that the knife was a gift for a relative who enjoys bread baking and that it was very well received. Knowing that our product brought joy makes us incredibly happy!

Thank you so much for sharing such a wonderful update!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Wendy,

Thank you for your feedback. We're truly sorry to hear that you didn't receive the recipe book or the sourdough bread book with your order.

To clarify, these are actually digital eBooks, not physical books that are shipped. We've already sent an email to your address (johnmott@netspace.net.au) with the attached digital eBooks for your convenience. Please check your inbox (and possibly your spam or junk folder) for that message.

We hope you enjoy your new digital resources!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Robert,

That's wonderful to hear! We're so glad you're happy with your knife and that you find it cuts real good.

Thank you so much for taking the time to share your positive feedback!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Mick,

That's fantastic to hear! We are so delighted that you love our product and that it cuts hot bread with ease without crushing. This is exactly what we aim for, and your feedback truly makes our day!

Thank you so much for taking the time to share your positive experience. We truly appreciate it!

Warmly,

Reply from Earthyblissco

Oct 31, 2025

Hi Myra,

Thank you for your review. I am truly sorry to hear that you could not make the knife work effectively, especially with your beautiful sourdough loaves, and that it has become a useless purchase for you. This is definitely not the experience we want our customers to have, and I sincerely apologize for the frustration you've encountered.

We would be very grateful if you could reach out to us directly via email at support@earthyblissco.com] so we can address your concerns personally. To help us understand and resolve the issue for you, could you please provide more details about exactly what challenges you're experiencing with the knife? For example, is it struggling with the crust, the interior, or something else entirely?

Your feedback is incredibly valuable, and we are committed to helping you find a solution or making things right. We look forward to hearing from you soon.

Warmly,

Reply from Earthyblissco

Oct 23, 2025

Dear Ashley,

Thank you for your review. We're happy to hear you love the knives, but we are truly sorry to learn you didn't receive everything else you ordered and feel our service has been horrible.

We've checked all our records for order #63157 and couldn't find any prior communication from you about this issue. We've just sent you a detailed email addressing this and including any digital items you were expecting. Could you please check your inbox (and spam folder)? We'd also appreciate it if you could let us know where you tried to reach us before so we can investigate. We genuinely want to make this right!

Reply from Earthyblissco

Oct 24, 2025

Dear Bernard,

Thank you for your fantastic and straightforward review!

We are absolutely delighted to hear that you're pleased with the knife and that its performance lives up to expectations. That's exactly what we love to hear from our customers!

Thank you for sharing your positive experience.

Warmly,

Reply from Earthyblissco

Oct 24, 2025

Dear Nancy,

Thank you so much for your wonderful review! We're truly delighted to hear that despite a slight problem with a portion of your order, our team was able to resolve it immediately for you.

Providing both a high-quality product and excellent customer service is our top priority, and we're so pleased that you are very happy with both.

Thank you for your business and your kind words!

Warmly,

Reply from Earthyblissco

Published Oct 23, 2025

Dear Deborah,

Thank you for your honest feedback regarding your experience with our knife as a left-handed person. We are truly sorry to hear that it's not working well for you, and we sincerely apologize for any frustration this has caused.

I'm happy to share a bit of helpful information: our knives are actually designed to be reversible!

All you need to do is carefully unscrew the blade, gently flip it over, and then screw it back into place. This simple adjustment should set the knife up perfectly for your most comfortable cutting angle as a left-handed baker.

We truly hope this adjustment works for you, allowing you to experience the effortless slicing our customers love! Please try this, and let us know if it makes a difference.

Warmly,