Earthhero has a great website with amazing products. I have found sustainable solutions that I'd never thought about! I just learned about this company, so I've only gotten one order, cloth towels to... See more
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See what reviewers are saying
i’ve ordered lots of smaller things from earth hero before, like toothpaste, produce bags, etc. now, after my first large purchase, i continue to be impressed! i ordered a scoria cork yoga mat in ‘blo... See more
I'm so happy that EarthHero exists! It's so easy to shop from their carefully curated products and know that everything is sustainably/ethically made. From leggings to cleaning products to skincare an... See more
Ordered toilet paper, compostable Saran Wrap and a soap grab bag. It has been almost 4 weeks and I still haven’t received the first two. Received the soap grab bag. Only one of the soaps was wrappe... See more
Company details
Written by the company
EarthHero wants to make sustainable shopping so easy everyone does it. Shop eco-friendly products on the one-stop shop for everyone who loves the planet!
Contact info
740 S Pierce Ave, Unit 5, 80027, Louisville, United States
- 8888528935
- hello@earthhero.com
- earthhero.com
3.6
Average
54 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Earthhero. A company that takes the planet's future seriously
Earthhero has a great website with amazing products. I have found sustainable solutions that I'd never thought about! I just learned about this company, so I've only gotten one order, cloth towels to replace paper towels. See? What a terrific idea! I'll be back, probably to get christmas gifts!
30 October 2020
Unprompted review
Sustainable Amazon Solution
It's so nice to have a company do the work for you to ensure that you're purchasing sustainable items! They cut out the research element and have an awesome array of eco-friendly products. I feel good supporting a company with good ethics, good customer service and even better products to choose from.
29 October 2020
Unprompted review
Absolutely love earth hero!
Absolutely love earth hero!! Such an easy website to navigate and love that they save me time by doing the vetting for me! Customer service team always reaches out, love that!!! 10/10 would recommend and do to all my friends!!
29 October 2020
Unprompted review
EarthHero is WOWZA
Such an incredible company, with the best team behind them! They have a great range of products and I love that they strive for sustainability at every turn. Would 10/10 recommend to a friend or anyone who wants a fantastic selection of products in every department with an ethical foundation. My HEROES!
29 October 2020
Unprompted review
Customer service is top notch
Customer service is top notch! I have placed several orders for products I had not used before and the customer service was thorough answering my many questions. I had returned a few things and had a smooth return process.
29 October 2020
Unprompted review
My go to shop for life’s essentials
My go to shop for life’s essentials, gifts, and household items! I’ve ordered everything from Girlfriend Collective leggings to phone chargers to dish brushes to baby gifts on EarthHero.com, and am always satisfied with the customer service and selection. In the day and age of instant gratification, I am always looking for a more sustainable way to be a consumer. EarthHero.com does the work for me so I can trust my purchases are quality and friendly to the environment. I am always impressed with the shipping speed. 10/10 recommend EarthHero to my friends and family!
29 October 2020
Unprompted review
Why I shop EarthHero
We can buy anything online these days. However, we can't always be sure what we are buying comes from a reputable and earth-friendly company. That's why I shop EarthHero. They have the widest selection of sustainable products and fantastic customer service. When I buy something from them, I buy with confidence and pride.
29 October 2020
Unprompted review
Poor quality product and customer care
No cushion at all in sole, think of walking on a thin layer of suede and boiled wool. Not my idea of quality or comfort in a slipper.
My fault was that i gave them a chance and wore them for about 20-30 minutes inside my home but got a small stain on the suede soles. Since they don't stand behind their quality they emphasize that they cannot accept returns unless they are unused and in same condition as arrived. I do understand trying to avoid someone sending back shoes wore for a year but i also understand good customer service and looking at a long term profit of satisfied customers vs a short term profit of get every buck you can despite the customer satisfaction.
Buyer beware, you will not be valued.
28 October 2020
Unprompted review
Reply from EarthHero
Hey Connie! We are so sorry you had this experience, and we want to make things right. If you decide to purchase again from EarthHero, we'd like to give you 15% off your next order. Please email me at jpayne@earthhero.com if interested. Thanks so much!
I'm so happy that EarthHero exists
I'm so happy that EarthHero exists! It's so easy to shop from their carefully curated products and know that everything is sustainably/ethically made. From leggings to cleaning products to skincare and jewelry -- their products are AMAZING. High quality and you know you are making a difference. Customer service is top notch and I love that the shipping is carbon neutral.
6 October 2020
Unprompted review
Worst customer service...
Worst customer service I have ever encountered. My package was misdelievered by the USPS, My package was placed into a locked box at my mailbox but the key was not placed in my locked mailbox. I did not recieve my order and Earthhero refused to replace it. I will repurchase my products from other companies and never use Earthhero again.
1 October 2020
Unprompted review
Reply from EarthHero
Hey Jen! We're super sorry you had this experience, I know this must have been very frustrating. When EarthHero products arrive damaged or are lost in transit, we are able to re-send them. However, when packages show as ‘delivered’ via the tracking number, USPS will not honor any claims, meaning that we cannot re-send or refund the order, as they believe it is up to the homeowner to provide a safe space for delivery. It is incredibly frustrating, and we just implemented a package insurance upgrade to customers who have dealt with missing or stolen packages in the past and would like to proactively protect themselves going forward. This is called Route, and is available for every EarthHero order now. Additionally, many of our customers who have encountered package delivery issues have signed up for USPS informed delivery. It's a free service that allows you to preview packages before they arrive and receive alerts for when new packages are headed your way! This provides more visibility than some standard tracking numbers can provide, which is very welcome in these times, especially! Because this instance is so frustrating, I would love to offer a 40% off coupon for you. Please reach out to me at jpayne@earthhero.com if you would like this. Missing and stolen packages are no fun at all, and I apologize again that you are having to encounter this issue. Thanks and have a great week!
Love EarthHero!
Thanks EarthHero for making it soooo easy to shop sustainably! Love so many of the thousands of trusted eco-friendly products and brands. Thank you!
26 March 2020
Unprompted review
Great selection of eco-friendly products!
Quick shipping, friendly customer service, and great product selection!
25 March 2020
Unprompted review
I love you, EarthHero!
I love EarthHero- they are a trustworthy site for all things eco-friendly! I love seeing how they continue to grow and expand their product selection, even taking what I want to see on the site into account! Thanks, EarthHero, for making it easy for all of us to be "Earth Heros!" :D
25 March 2020
Unprompted review
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