Earmorstore Reviews 44

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

As always, great quality tactical headset and communication gear. I previously used the Military Pro version, and now decided to get a simpler model for other tasks — still very happy with it. Solid b... See more

Rated 5 out of 5 stars

I purchased the Earmor M32 Plus + helmet adapter + PTT. The item was shipped quickly and arrived within 3 days. The product is in perfect condition and was well packaged. After unpacking it, I teste... See more

Company replied

Rated 1 out of 5 stars

I’m trying to return my order and they are ignoring me. They answered a message that wasn’t related to the return and ignored all previous an later messages. The product is defective btw. Edit:They... See more

Company replied

Rated 4 out of 5 stars

I did some research on the M32 and decided to purchase it because I rather test things myself than believe others. I bought the rail connectors to attach to my helmet, which was a perfect fit. My Te... See more


Contact info

3.7

Average

TrustScore 3.5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Yet to arrive...

Bruh... it shipped out within a day... but no updates other than that. Then, I get an email to review my product I ordered? How? I never received it :/

Update: After some email exchanges with the service representatives, I received a refund on the supposed product I was going to have sent out. It seems like the website glitched from either my end or their end and I didn't receive any shipping option, so by default, I got the longest delivery time option. Oh well, I guess next time at least I know the customer service is decent.

6 May 2021
Unprompted review
Earmorstore logo

Reply from Earmorstore

Hello Allan,
We got your order 26th of April and same day dispatched. What is see shipping confirmation email with tracking was sent from our end. Please contact us because maybe you wrote wrong email and we will send your tracking email.

UPDATE: We wrote to your email few times and do not got any reply. So maybe you add wrong your email and that's why you do not get any emails. Your order are sent with economy shipping option how you choose same day.
One more time please contact us and we send your tracking information.

Rated 5 out of 5 stars

Patience of a God

The agent helping me had the patience of a god and guided me step by step on my refund. Heck, s/he even gave me a coupon code.

14 April 2021
Unprompted review
Rated 2 out of 5 stars

Hardware is junk

The ear muffs themselves are nice, the mlok helmet attachment is impossible to set up. The provided screws are a larger thread than the provide mlok nuts so I had to buy new screws. Once fixing that sliding the headset adapter onto the mlok adapter required a rubber hammer. Then after all that they don’t hold tight against your ears. Will keep the ear pro but have purchased a different helmet Mount from another company.

12 April 2021
Unprompted review
Rated 1 out of 5 stars

Product that I wanted wasn’t in stock…

Product that I wanted wasn’t in stock and wasn’t updated on the website. Waited for a week for it to ship and heard nothing. Please update your website to show stock on your products. This is 2021....... I wound up buying from another place that was also cheaper.

1 April 2021
Rated 2 out of 5 stars

Customer service not great

Customer service not great. I didn’t receive any emails about my order not even an email confirmation. If you reach out to them don’t expect much.....but you will need to explain yourself over and over again. Now the product itself. Medium. I ordered direct from their website which costs about twice as much than other retailers. The reason I did is because on their website the description stated new model and had things I was interested in.....like gel cups. They don’t have them. Sound is ok. Not great at all. They look cool and are electronic but the cut off is horrible. There are other sub $100 head gear far better.

19 March 2021
Rated 3 out of 5 stars

i originally bought the m-32 for a…

i originally bought the m-32 for a specific event where i needed good ear-pro and good coms. the m-32 came pretty fast and was comfy when i set them up in my bump helmet. Went to the event and the ptt would not work. After reading reviews i found that Earmor required that you use specific Earmor brand ptt, so i had to place a separate order for that. Not rally a big deal, but would have been nice to know when i placed the original order so i could have used the coms for the event they were purchased for. After i received the correct ptt, the coms work great.

19 March 2021
Earmorstore logo

Reply from Earmorstore

Hello Chris,

I'm so sorry for your bad experience.
For M32 need military standards PTT. In product description is written not working with civilian PTT. lik U94, Z-tactical and other.

Rated 5 out of 5 stars

Satisfied with purchase at this time

I have not been able to fully use the headset as of yet. The headset feels, looks robust. I removed the headband and installed to a high cut helmet with no problems and fit is very good. Will be taking it to the gun range soon to run it through its paces. The online purchase was straight forward and quick with no issues and the shipping from overseas was very quick ( within 3 days from Lithuania to central Texas ) with no problems coming through customs. Very satisfied at this time.

19 March 2021
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