It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of se... See more
Company replied
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Defective item. First emailed on Friday the 1st with no reply until following Monday. A small string of emails same day providing them with answers to all of their questions ending with consult... See more
Company replied
Highly recommend early2bed, super fast dispatch. The first time I ordered from them my items were delivered the next day, the second time I ordered from them was late on a Wednesday and my order arriv... See more
Company replied
This ebay seller is great, reliable, and honest, and his items are as they are described, even upgraded my normal post on 3 items to express for free. Normally i never buy Adult related items (sex to... See more
Company details
Written by the company
Dedicated to providing the best customer service as well as the most satisfying products all in discreet packaging! With high quality products, we guarantee you'll be satisfied. Sexy Toys for Sexy People.
Contact info
4.2
Great
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from early2bed.com.au
We are glad you had a great experience, thank you for your support with our small business.
Items arrived super quickly
Items arrived super quickly. The perfumes smell amazing! Fantastic products
20 July 2023
Reply from early2bed.com.au
Thank you for your kind words and supporting our small business.
Quick and easy 😌.
27 July 2023
Reply from early2bed.com.au
We are glad to hear. Thank you for supporting our small business.
Reply from early2bed.com.au
Thank you for supporting our small business.
Reply from early2bed.com.au
Thank you for your positive feedback, we are glad the items got to you safely and promptly and appreciate you supporting our small business.
Reply from early2bed.com.au
Thank you for your positive feedback, we appreciate your support with our small business and are glad to hear your happy with our product.
Reply from early2bed.com.au
You are welcome, we appreciate your support with our small business.
Look elsewhere
I paid for Priority dispatch and despite tracking details telling me my product would arrive as scheduled, it never did. In fact, 2 months later it still hasn't arrived and other than admitting it was an error on their end, there was little solution offered by Early2Bed. Luckily I had purchased via Amazon and got resolution from them but I would recommend potential shoppers look elsewhere. I wish I'd read these other reviews before I purchased... it seems that under-delivering is their modus operandi.
Update: they have responded to this review requesting I contact an email address I've been responding to for over 2 months and being told a number of times "let me look into this" but other than admitting they didn't send it, there was no resolution from Early2Bed. I stand by my original suggestion that something is 'off' and potential buyers should look elsewhere. It's unfair based on one experience but the other reviews below have illustrated this isn't a one-off.
15 May 2023
Unprompted review
Reply from early2bed.com.au
Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au
Update: May I ask what the email you were contacting us through was?
As I have not been able to see any messages.
Kind Regards
Being able to track my parcel while…
Being able to track my parcel while waiting for it and nice range of products especially the products I need
7 June 2023
Reply from early2bed.com.au
Thank you for your kind feedback we are glad you had a good experience purchasing through and supporting our small business, We hope to help and support you again in the near future.
Didn’t receive item and zero response…
Didn’t receive item and zero response from company after several emails.
24 May 2023
Reply from early2bed.com.au
Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au
they sent the wrong product and refuse…
they sent the wrong product and refuse to respond to me. they stole $40 off me
26 May 2023
Unprompted review
Reply from early2bed.com.au
Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au
Have not received the goods
Have not received the goods
One email saying good have been sent at the same time another email saying they couldn’t supply goods as per order and would replace with equivalent no explanation no replies to emails hopeless
14 May 2023
Reply from early2bed.com.au
Hi, we are sorry to hear this was your experience if you would like to reach out to the following email and we can assist you with your parcel and unfortunate experience support@early2bed.com.au
Reply from early2bed.com.au
Thank you for your kind feedback, we are happy you were happy with your experience with purchasing and supporting our small business.
Great but i though it had a better…
Great but i though it had a better smell as i should of read properly so i want some the oil ones now as this ine does not have a great smell
3 May 2023
Reply from early2bed.com.au
Thank you for your kind feedback.
Excellent in every way AAAAA +++++…
Excellent in every way AAAAA +++++ Thank you Highly recommended
20 March 2023
Reply from early2bed.com.au
Thank you so much for your positive feedback we really appreciate it and hope we have you as a returning customer !
Reply from early2bed.com.au
Hi, we are so sorry to hear this has happened may I ask if this situation was now resolved?
Was fast easy purchase
Was fast easy purchase. Not had it in years. Can’t buy in nz anymore
8 March 2023
Reply from early2bed.com.au
Thank you for the 5 star rating we are glad you were happy with your purchase!
Fast service, good updates and delivered as expected
Fast service, good updates and delivered as expected.
8 March 2023
Reply from early2bed.com.au
Thank you so much for the 5 star rating ! We are glad you were happy in every way.
Reply from early2bed.com.au
Hi, we are sorry to hear this, may I ask has this yet been resolved?
Highly recommend early2bed
Highly recommend early2bed, super fast dispatch. The first time I ordered from them my items were delivered the next day, the second time I ordered from them was late on a Wednesday and my order arrived the Friday afternoon which was rather unexpected being so close to Christmas. Competitive prices for popular brands. Discreet packaging. I will purchase from them again in future
27 December 2022
Reply from early2bed.com.au
Thank you for your positive feedback and reviews, we are thrilled that you were happy with prompt delivery and communication we hope to assist you in the future.
Kind Regards.
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