My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more
Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, n... See more
My experience with this company has always been superb. I normally would see Diane but I tried a location closer to home and the clinician call Aileen was absolutely tremendous. Aileen was very though... See more
Company details
Written by the company
NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.
Contact info
148 Cumbernauld Road Stepps North Lanarkshire , G33 6HA, Glasgow, United Kingdom
- 0141 482 7004
- info@earhealthservice.co.uk
- earhealthservice.co.uk
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time
Sinead made my wife comfortable and explained the process. Less than 5 minutes later her ears were cleaned and she was feeling better.
11 July 2026
Unprompted review
All very straightforward and efficient.
All very straightforward and efficient.
11 July 2026
Unprompted review
Sorted my ear problem in minutes
Diane immediately made me feel very relaxed. She explained and sorted my problem quickly with no fuss. Pain free in minutes after weeks of faffing with sprays and oils. Highly recommend Diane. Thankyou
1 July 2026
Unprompted review
First Class!
My experience was it was very welcoming and a relaxed environment, fantastic treatment and I would recommend it to everyone.
11 July 2026
Unprompted review
Great experience
Aileen made me feel very relaxed and explained the process. I feel much better after my visit and would highly recommend for anyone having ear issues.
11 July 2026
Unprompted review
Ear wax removal
Was at the ear clinic today for a ear wax removal procedure with Aileen. Gentle and thorough experience would thoroughly recommend.
11 July 2026
Unprompted review
What a lovely experience
What a lovely experience!
Greeted with a warm friendly smile.
Very relaxing atmosphere, would definitely recommend..
9 July 2026
Unprompted review
Personal
Professional, friendly. I felt relaxed and well informed of all that was to happen and well informed after the procedure. Thank you
4 July 2026
Unprompted review
First class service the young lady that…
First class service the young lady that attended to my ears was very informative and managed to sort out my problems in a quick and professional manner
I would highly recommend them
9 July 2026
Unprompted review
Excellent service as always. Explained the process and before and after pictures of ears provided. Sinead provided a professional and reassuring service.
Excellent service as always.
30 June 2026
Unprompted review
Superb from start to finish
Superb from start to finish, service was top class and professional
2 July 2026
Unprompted review
Positive experience
Positive experience. Everything explained clearly by Kinza.
30 June 2026
Unprompted review
Leighann was very friendly and…
Leighann was very friendly and efficient and clearly explained the process.
8 July 2026
Unprompted review
What a great experience I had at the ear clinic Stepps
What a great experience I had at the ear clinic in Stepps. Leighann was thoroughly professional from the start to finish of my appointment. She spoke me through every step of the procedure putting me at ease. What a difference I felt after, no more pressure in my ears and a massive improvement to my hearing. I would highly recommend this company.
4 July 2026
Unprompted review
Diane was professional and put me at…
Diane was professional and put me at ease. Ear is back to normal - thank you!
6 July 2026
Unprompted review
Quick and professional
I was made to feel at ease and everything was fully explained before it happened. It was a quick procedure and my ears are finally unblocked.
6 July 2026
Unprompted review
Straight foward explained the process…
Straight foward explained the process and made very welcoming
29 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.