EARS Clinics Reviews 

1,914
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 804 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for making them feel completely relaxed, supported, and well-informed throughout the entire medical procedure. Reviewers consistently highlight the exceptionally quick, efficient, and painless service, noting remarkable improvements in their hearing right after leaving the appointment. However, some people also noted that using specific softening sprays or preparation methods beforehand can actively help make the wax removal process even more comfortable. Consumers additionally appreciate the extremely straightforward online booking system that allows them to quickly secure convenient appointment times with total ease.

What people talk about most

Staff

Consumers find staff to be positive, highly knowledgeable, and exceptionally professional during treatments.... See more

Service

Customers had positive experiences with service, highlighting efficient and professional ear wax removal... See more

User experience

Reviewers highlight positive aspects of user experience, praising the professional and friendly staff who... See more

Booking process

Clients share positive opinions on booking process, noting that appointments are quick and straightforward to... See more

Product

Customers consistently note positive experiences with product, highlighting a painless and efficient ear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to the Ears Clinic in Stepps, where both my ears were cleaned very professionally using both water and suction. Everything was explained very clearly to me, and the procedure made a massive di... See more

Rated 5 out of 5 stars

My appointment was at the stepps clinic. I Was a bit apprehensive going in. Aileen greeted me with a warm, friendly welcome and explained the whole process. The whole procedure was done in ver... See more

Rated 5 out of 5 stars

Appt at the Newton Mearns. Clinic. Really easy to make appt. Plenty availability. On the day, Kinza could not have been more helpful, helping me access the clinic with my 91 year old mum. Clear e... See more

Rated 5 out of 5 stars

This is second time I’ve visited the. Clinic and can highly recommend. Not only expertise in ear care but excellent surroundings. I saw Melissa yesterday and she was excellent. Explaining the process... See more


Company details

  1. Specialized Clinic
  2. Health Consultant
  3. Registered General Nurse

Written by the company

NHS Accredited | Ear Wax Removal Specialists | Microsuction, Irrigation & Instrumentation Clinic. We provide an Ear Health Check as part of every ear wax removal consultation. This will determine exactly what the problem is and what the next step should be. If you do need excessive ear wax removed your nurse specialist & the results of your check-up will help you choose the most suitable procedure. We offer all forms of specialist wax removal, such as Microsuction, Irrigation & Instrumentation. We also provides training to the NHS and private Healthcare. Diane Hodge is an NHS National Trainer for The Rotherham NHS Foundation Trust providing training courses in Microsuction, Irrigation and instrumentation.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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5.0

All reviews

(1,914)

750 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great experience for my under 16 yo

A great experience for my under 16 yo, who had become pretty deaf due to wax and nothing at home had worked. Kinza was lovely, professional and put the youngster at ease, especially since this was a wholly unfamiliar experience. Wouldn’t hesitate to go again if required, and hearing has been restored. Before and after pics are a nice touch.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service …

Leighann was fantastic- I couldn’t recommend her highly enough. I’m pleased I have a solution that I can access easily when my ears are blocked.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal

Being the first time I had booked an appointment for earwax removal I was apprehensive. I needn't have been as not only was the online booking system simple to use, Leighann the audiologist, immediately put me at ease explaining the procedure and guiding me through it at each stage of the process. She was thoroughly professional with a charming personality and I would have no hesitation in consulting her in the future.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I attended my review appointment with Leighann and she was absolutely brilliant in removing the hearing obstruction in my ear. Hearing now fully restored. Can’t thank the service enough

Excellent service, quick appointments and very professional.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Leighann Ears Clinic

Leighann was very pleasant, knowledgable and informative about the whole process and made me feel completely at ease from the first minute I attended until I left.
Would recommend Ears Clinic to anyone thinking about having it done.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Got ears done by kinza in…

Got ears done by kinza in Clydebank...she was lovely and explained everything that was going to happen during ear wax removal...totally painless..in fact I could have fallen asleep it was so relaxing 😁...amazing to be able to hear again x

13 June 2026
Unprompted review
Rated 5 out of 5 stars

A resounding success.

Everything about the appointment was great. Leighann is very professional, but also a nice person which made my first visit to an ear wax removal clinic much easier. The booking was straightforward, nice premises and ultimately a fantastic result - I can hear again! Thanks again.

18 June 2026
Unprompted review

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