e-Surgery & EVARO Reviews 9,853

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 3,439 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service as excellent, highlighting its speed and efficiency from ordering to delivery, which often arrives promptly. Many appreciate the smooth and easy process, especially when needing urgent medication and finding it difficult to access traditional healthcare. The delivery service is consistently noted for being fast, reliable, and well-packaged, with some products arriving with ice packs to maintain proper temperature. However, some customers also noted issues with delivery delays, with orders not arriving as quickly as advertised or expected. There were also instances of incorrect deliveries, missing parcels, or problems with order processing, including subscriptions being put on hold or payment issues for free orders.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the prompt, quick,... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and reliability,... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process.... See more

Product

Customers consistently note ambiguous experiences with product, with some praising the quality and... See more

User experience

People report positive experiences with the user experience, highlighting the ease of use and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant,,it worked great. I will let my friends and family know of this site. Thank you soooo much, I had pus seeping through my gums followed by blood, copious amounts, I requested an a... See more

Company replied

Rated 5 out of 5 stars

Really happy with the service. The price was very good compared to other places I checked, and the next day delivery was fast and reliable. My Mounjaro arrived well packaged with ice packs to keep it... See more

Company replied

Rated 5 out of 5 stars

Very quick service, the exact correct medication which resulted in a speedy recovery. Thankyou so so much. This service is invaluable to us, something wonderful and professional to rely on at our time... See more

Company replied

Rated 5 out of 5 stars

They seem to be very professional. If you need medication which doesn't necessarily need your GP, they are a good choice, it seems. They are also quite fast. Of course, if you want something that req... See more

Company replied


Company details

  1. Online Pharmacy
  2. Doctor
  3. Women's Health Clinic
  4. Online Prescription Medication Vendor
  5. Pharmacy
  6. STD Clinic

Written by the company

e-Surgery is an online Doctor & Pharmacy focused on sustainability in healthcare.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Very helpful

Very helpful. And quick responding, quick delivery .

2 June 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Claire,

We appreciate your positive feedback! We are so happy our team was helpful and responsive.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Decent service

23 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for taking the time to review our service and it is great to hear that you had a good experience with us!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Thank you Mr Luke William

Dear all,
I m very happy for having such a great experience. Is comforting to see when someone really care. Mr. Luke William was very explicit with the procedure, he is very professional and his knowledge, confidence in the service he provided reassured me about the quality of his performance. I m very grateful for doing such a great job. Thank you.
Anamaria

3 June 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Anamaria,

We are so happy to hear about your great experience! It is wonderful to know that our team provided such professional and reassuring service. We truly appreciate your kind words and positive feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I ordered medicine as the pharmacy I…

I ordered medicine as the pharmacy I use did not have the medicine I required at the time. The service from e-surgery is very good.

27 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Sandra,

We're glad we could help when your usual pharmacy didn't have what you needed. Thank you for your kind words about our service!

Kind regards,

Bradley
The e-Surgery Team

Rated 4 out of 5 stars

I appreciate the reminders for further…

I appreciate the reminders for further orders etc but really there are far too many emails coming into my inbox. I also don't like it when I submit a new order (of an increased dosage) each month, I have to fill out all my details that you already hold as if its a new consultation. This is time-wasting

24 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jacqueline,

We appreciate your feedback regarding the frequency of our emails and the re-entry of details for repeat orders. We are actively working to streamline these processes to improve your experience with us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

straightforward to use website

straightforward to use website, very quick delivery

27 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We're glad our website was easy to use and delivery was quick. Thank you for your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Really great

Really great, next day delivery!

25 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Shannon,

We're happy you valued our great service and next-day delivery. Thank you for your feedback!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Recommended

First time using e-surgery. I was impressed by the ease of ordering malaria tablets for my trip (which is not to say it was without care - the screening was thorough), the speed of dispatch and delivery and the price was very competitive. I would use again.

23 May 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are delighted to hear about your positive first experience with us! We appreciate you highlighting the ease of ordering, thorough screening, fast delivery, and competitive pricing. Thank you for your kind feedback.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

I’m very satisfied with you and your…

I’m very satisfied with you and your service and communication.
You are caring about health and safety of people

14 May 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jamshid,

We're so pleased to hear you're satisfied with our service and communication. We truly care about everyone's health and safety. Thank you for your kind words!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Easy to use website and fast delivery

Easy to use website and fast delivery

30 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Gerald,

We appreciate your positive feedback! We're glad our website was easy to use and delivery was fast. Thank you!

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Susan,

We appreciate your positive feedback! We are glad our service was quick and easy for you.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Honest review

Been with e surgery for a good while now everything a1 ordering ,delivery and any queries i needed answering thank you

29 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Dean,

We are so glad to hear you've had such a positive experience with us! We appreciate your kind words about our service.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Attention to detail and prompt decision…

Attention to detail and prompt decision making and dispatch

31 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

We are so glad you enjoyed our prompt service and attention to detail. Thank you for your kind words.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery, recommended.

30 May 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Peter,

We appreciate your positive feedback! We are so glad you valued our service and fast delivery. Thank you for recommending us.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

Perfect pharmacy service

Everything went smoothly, prompt update about the process and the doctor on the phone was also excellent. Delivery was efficient. Can't praise enough.

19 May 2026
Unprompted review
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Annie,

We're so glad everything went smoothly for you, from the updates to the excellent doctor consultation. We appreciate your kind words about our efficient delivery!

Kind regards,

Bradley
The e-Surgery Team

Rated 1 out of 5 stars

I did not receive the goods I ordered

I did not receive the goods I ordered. I received a cheaper substitute.

2 June 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi,

Thank you for your review and we are sorry to hear that you feel you did not receive the correct item.

We would love the opportunity to look into this for you and clarify what was dispatched with your order. I will send an email over to you now so that we can better understand this situation.

Kind regards,

Bradley
The e-Surgery Team

Rated 5 out of 5 stars

E-surgery were excellent and really…

E-surgery were excellent and really came through when I needed new inhalers. Highly recommend!

2 June 2026
e-Surgery & EVARO logo

Reply from e-Surgery & EVARO

Hi Jess,

We are so pleased we could assist you with your inhalers when you needed them. We appreciate your high recommendation!

Kind regards,

Bradley
The e-Surgery Team

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