I'm tired of doing business with the big "Jungle" company and would rather do business with local businesses. Product was exactly as described with nice video reviews of the product. Shipping was quic... See more
Company replied
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Review summary
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My email questions about when out of stock items would be available were answered promptly and honestly. Although I wasn’t thrilled to learn that one item was back ordered indefinitely, the CS rep dir... See more
Company replied
I tried their appointment scheduler opinion on the website. The appoint was the same day and the sales consultant was knowledgeable and helpful with suggestions and recommendation for my deck railing... See more
Company replied
In this rapidly evolving economy E-Rigging seems to be handing things in good order and without to many hiccups. Supply is ample. Delays seem few and ordering is an absolute breeze. I could spend easi... See more
Company replied
Company details
About E-Rigging.com
Written by the company
Contact info
1000 Edwards Ave - Suite C, New Orleans, LA 70123, 70123, New Orleans, United States
- 888-682-8186
- Sales@E-Rigging.com
- e-rigging.com
4.7
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience
Company had what I was looking for. Price and quality were great. No issues paying and delivery was quick! Couldn't ask for much more than that...
18 August 2025
Reply from E-Rigging.com
We're happy to hear that you found what you were looking for! We appreciate your positive feedback about the price, quality, and quick delivery. Thanks for your review!
Never got product - no customer service
Have not received the product and no way to escalate the order or alert of a problem. Need contact from customer service or support for order #E-366798?
5 August 2025
Reply from E-Rigging.com
We regret that you haven't received your order. We appreciate you bringing this to our attention. We see that your order was in fact lost in transit and will gladly reship to you. If you have any questions, please call 888-682-8186 or email our customer service department. Thank you!
Every went as planned
Every went as planned. Product arrived on time and has been installed. Very happy with this company.
30 July 2025
Reply from E-Rigging.com
We're happy to hear that everything went as expected and that you are pleased with your purchase and installation. Thank you for your positive feedback!
Web site search and navigation was…
Web site search and navigation was streamlined
Check out easy, loved the fast shipping charge calculation that was reasonable for my destination
18 August 2025
Reply from E-Rigging.com
We're happy to hear that you found our website easy to navigate and that you appreciated the reasonable shipping cost calculation. Thank you for your positive feedback!
Items as described arrived promptly.
4 August 2025
Reply from E-Rigging.com
We're happy to hear that your items arrived promptly and as described. Thank you for your positive feedback!
Reply from E-Rigging.com
We're happy to learn that you found what you needed, and it was delivered quickly and as promised. We appreciate your positive feedback!
Pleasure to deal with
It is a pleasure to deal with a company that is easy to place the order and quick shipping.
30 July 2025
Reply from E-Rigging.com
We're happy to hear that placing your order was easy, and we appreciate your positive feedback regarding our quick shipping service. Thank you!
Getting things done
The employee was informative helpful and polite and understood my goal.
3 July 2025
Reply from E-Rigging.com
We're happy to hear that our employee was so helpful and understood your needs. Thank you for your positive feedback!
High quality products
High quality products. The only thing missing on the description was the shaft diameter. Easily adapted to metric
2 August 2025
Reply from E-Rigging.com
We're happy to hear that you find our products high quality. We appreciate your feedback regarding the shaft diameter and its description. Thank you!
A good source
Well, I found what I wanted, ordered it, and aside from a pick bin being empty, I eventually got thru to customer service who said one day delay. Good prices, we'll see how soon it arrives. Just a dozen small parts.
15 August 2025
Reply from E-Rigging.com
We're happy you found what you needed and appreciate your order. We regret the pick bin issue and the slight delay. We'll work to ensure smoother experiences in the future. Thanks for your feedback.
Reply from E-Rigging.com
We're happy to hear that your experience was so positive. Thank you for your helpful feedback and for taking the time to share.
Reply from E-Rigging.com
We're happy to hear that you received what you needed promptly. Thank you for your positive feedback; we appreciate it!
there is a reason why i keep buying…
there is a reason why i keep buying from e-rigging.
i have a customer that has tight specs and tolerances.e-rigging always delivers with quality.
31 July 2025
Reply from E-Rigging.com
We appreciate your continued business and are so glad our quality meets your customer's needs. Thank you for your positive feedback; it means a lot to us.
Great buying experience
13 August 2025
Reply from E-Rigging.com
We're happy to hear that you received excellent value and a fast delivery! Thank you for your positive feedback; we appreciate it.
Cable clamp
The discription of product is good. Plenty of choices. If shipping goes as well as web site, will make future purchases here.
13 August 2025
Reply from E-Rigging.com
We appreciate you taking the time to share your feedback. We are happy to hear that you found our product descriptions and choices helpful, and we hope your order arrives promptly!
I received exactly the snap shackle…
I received exactly the snap shackle part ordered and it works well.
29 July 2025
Reply from E-Rigging.com
We're happy to hear that you received the snap shackle and that it works well for you. Thank you for your positive feedback; we appreciate it!
Finally found an extended shackle...
Been looking for an extended length shackle for a specific automotive purpose, found one here. Bought a couple various styles to see fire i lined them. The captive bolt style is ok, but the staking that makes the built captive is a little off. Other than that it should work did my purposes just fine.
30 July 2025
Reply from E-Rigging.com
We're glad you found the extended length shackles you needed. Thank you for the feedback regarding the captive bolt style; we appreciate you bringing the staking issue to our attention. We'll look into it.
Simple and easy
The website is easy to use and includes a great deal of helpful information. Product shipped same day and arrived without any issues.
30 July 2025
E-Rigging is the best
E-Rigging has always been the best prices, quick shipping, and outstanding customer service. When I need something for the sailboat, E-Rigging is always the first place I go to.
29 July 2025
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