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hello folks e on are taking the mick we suppose to be debt free as we went over to pay as you go smart meters untill today i get told they have taken 5 pound off for debt on our electric whats that all about we owe them 5 pound when we was told all debt was cleared be ware of this company
The lady dealing with my problem went above and beyond to resolve matters.
First class service
I have been contacted by a debt collection agency call Lowell saying E ON put me in court 6 years ago for an electricity account I am nor responsible for. I have written two e mails to E ON for an explanation. To date both e mails have been ignored
Purchased a garage with Eon as the electric supplier , so far electric use about £35 & standing meter charge £720.Been trying to get meter removed , excuse after excuse not to remove meter . Paid £150 removal fee ,3 months ago.My next move will be to smash the meter off the wall. Terrible company to deal with, avoid at all costs!!! A vile company with vile employees.
I have just had a letter from Eon!!!! Asking for over£800. I have never been with E on only when I moved in my new address my old supplier took over right away and been billed for the dates I have been with then I did pay £56... . For the days I was waiting they sent me a docket too pay at bank. Not happy now been black listed. I feel.
Utterly Utterly dreadful company. The worst for conflict rectification.
Shocking company
Installed wrong meter now occurred a bill which would not occurred if was done correctly now trying to get my dad who's a retired pensioner to pay the debt that occurred with the wrong meter my dad has never payed direct debit always pay and go for this reason so there would be no going into debt however since your mistake a debt has occurred leaving my dad scared to shower and wash and have heating on debt was a year ago cleared and they only jist notified now however while letting another debt occure
Complained to them because my In House Display was showing only half of the energy that we were actually using. They basically told me to shove off. Complained to OFGEM who said I had to go through the Ombudsman but that it was the duty of all energy suppliers to giver us accurate information regarding our energy usage. Passed this back to E-On who basically told me shove off again. Reported them to the Ombudsman who fined them £50 off my bill, a letter of apology (big deal) and I still ended up with a display which gave me inaccurate readings; despite what OFGEM say. How do I know that I am using what I pay for?
I am 75 and moved into my home a year ago so I was shocked to get a bill from Eon from a year ago for £7-52they said it would be written off.But they have taken it out of my bank
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