Cracking prices. Some very good offers on e-liquids.com, especially on vape kits. Got a vaporesso luxe xr max for lowest price ive seen anywhere, next day delivery too!. Very good site, happily reco... See more
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Review summary
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What people talk about most
Based on these reviews
I sent an email due to unfortunate circumstances that my vape liquids popped in transit. I didn’t realise email shut off at 5 before I sent it; but I had a call from ash and a email he apologised an m... See more
Company replied
Brilliant in all aspects. Some truly fantastic deals and offers and a great loyalty scheme. ASH was very helpful and kind, went above and beyond. I've been using e-liquids.com for many years now. Poin... See more
Company replied
The delivery company failed to deliver my parcel due to internal issues and ended up sending parcel back to them. I contacted the company to see what the next steps were and not only did they reply pr... See more
Company replied
Company details
Written by the company
E-liquids.com the UK’s biggest online E-liquid & Vape store.
Contact info
33 Bennett’s Hill, B25SN, Birmingham, United States
- info@e-liquids.com
- e-liquids.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience all round, customer service on point!
Great experience all round. Good selection of products and very competitive prices.
Extremely responsive customer service, Angel dealt with an issue with one of my orders beyond my expectations, excellent service, thanks!
17 April 2026
Unprompted review
Top class fast deliveries and good…
Top class fast deliveries and good quality.well done guys!!!
9 April 2026
Unprompted review
Reply from E-liquids.com
Thank you for the fantastic feedback.
We're delighted to hear you're happy with our fast delivery and product quality.
We really appreciate your support, thanks again, and we look forward to serving you again soon!
Kind regards
The E-liquids Team
Brilliant
Brilliant, turned up in two days, your price undercuts my normal shop,so I'll be using your website from now on.
8 April 2026
Unprompted review
Reply from E-liquids.com
Thank you for the great review.
We're really pleased to hear your order arrived quickly and that you found our prices competitive.
It means a lot that you’re choosing to shop with us going forward — we look forward to serving you again soon!
Kind Regards
The E-liquids Team
I accidentally booked the delivery to…
I accidentally booked the delivery to my old address, but Natalia quickly and efficiently updated my delivery Address and saved me the worry! Thanks again.
6 April 2026
Unprompted review
Reply from E-liquids.com
Thank you for your lovely review.
We're so glad Natalia was able to quickly step in and update your delivery address, saving you any stress.
We’ll be sure to pass on your kind words to her, she’ll be delighted to hear them.
Thanks again for your support, and we’re always here if you need anything.
Kind regards,
The E-liquids Team
Brilliant in all aspects
Brilliant in all aspects. Some truly fantastic deals and offers and a great loyalty scheme. ASH was very helpful and kind, went above and beyond. I've been using e-liquids.com for many years now. Pointed a few friends in their direction too. 10/10.
1 April 2026
Unprompted review
Reply from E-liquids.com
Thank you for such an amazing review.
We're thrilled to hear you’ve had a brilliant experience with us over the years and that you're enjoying our deals, offers, and loyalty scheme.
Ash will be delighted to know their help made such a positive impact, going above and beyond is exactly what we strive for.
We also really appreciate you recommending us to your friends; that means a lot.
Thanks again for your continued support and for the 10/10, we look forward to serving you again soon.
Kind regards,
The E-liquids Team
Very Happy Customer
I had cause today to email the company, because I was having trouble with a pod that I had recently purchased.
In a very short space of time, I received a phone call from a very nice gentleman named Ashe that not only solved the problem but went above and beyond to make sure I was happy. I would urge anybody that requires online vape supplies to use this company as they are honest, helpful and good value for money !!
28 March 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for taking the time to share your experience.
We're really glad you reached out and that Ash was able to assist you so quickly and effectively.
It’s great to hear he went above and beyond to resolve the issue with your pod and ensure you were happy with the outcome.
Your recommendation means a lot to us, and we truly appreciate your kind words about our service and value.
We look forward to helping you again in the future!
Kind regards,
The E-liquids Team
The customer service was wonderful
The customer service was wonderful. Jackson was very helpful in responding and resolving my query. The customer service is very good and would definitely come back.
11 March 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your kind words and 5-star review!
We're delighted to hear that you had a wonderful experience with our customer service.
Jackson will be especially pleased to know that his help made a difference in resolving your query.
We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
The E-liquids Team
Good sight, great offers.
I have bought many things from e liquids. Everything arrived very quickly. All items were excellent and I have had some really good offers. Been shopping with them the last couple of years and am happy to continue. Customer service is excellent.
7 March 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your fantastic 5-star review!
We’re really grateful for your continued support over the past couple of years.
It’s great to hear that your orders have been arriving quickly and that you’ve been enjoying both the products and the offers available.
Our team works hard to provide the best possible service, so it’s especially nice to know that our customer service has made a positive difference to your experience.
We truly appreciate your loyalty and look forward to seeing you again soon!
Kind regards
The NicPouches Team
I sent an email due to unfortunate…
I sent an email due to unfortunate circumstances that my vape liquids popped in transit. I didn’t realise email shut off at 5 before I sent it; but I had a call from ash and a email he apologised an my complete order has been re shipped and due next day delivery ( so today) thank you ash!!!
26 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for the amazing 5-star review!
We’re really sorry to hear that your vape liquids popped in transit, that’s never the experience we want for our customers.
I’m so glad Ash was able to get in touch quickly and sort everything out for you with a full reship on next day delivery.
We truly appreciate your patience and understanding, and we’ll be sure to pass your kind words on to Ash he’ll be thrilled!
If you ever need anything else, we’re always here to help. Thanks again for your support!
Kind regards
The e-liquids.com Team
Great products and customer service
When I received my order I was sent the wrong vape kit. E-liquids were very quick replacing the item with the correct kit. Less than 48 hrs.
Many thanks to Kyle and the rest of the team. Amazing service!
19 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your wonderful review!
We’re really sorry that you initially received the wrong vape kit, but we’re so pleased to hear that the team was able to get the correct one out to you within 48 hours.
That’s exactly the level of service we aim for.
A big thank you for the shoutout to Kyle and the rest of the team we’ll be sure to pass on your kind words.
We truly appreciate your support and are always here if you need us!
Kind regards
The e-liquids.com Team
Easy ordering
Easy ordering, delivery 👍 and products exactly what was needed thankyou
9 February 2026
Unprompted review
Reply from E-liquids.com
Thank you for your great review!
We’re so pleased to hear that you found the ordering process easy, the delivery smooth, and that the products were exactly what you needed
We really appreciate your support and hope to serve you again soon. Thank you!
Kind regards
The e-liquids.com Team
Issue resolve
Had an issue with delivery and Kyle dealt with this promptly and everything is no sorted.
Absolutely amazing company to deal with and have been a customer for nearly 5 years and will never go elsewhere.
16 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your incredible 5-star review and for being a loyal customer for nearly 5 years that truly means the world to us!
We’re so pleased to hear that Kyle was able to resolve your delivery issue promptly and get everything sorted for you.
We’ll be sure to pass along your kind words to him.
Your continued support and trust in us are greatly appreciated, and we look forward to serving you for many more years to come!
Kind regards
The e-liquids.com Team
Kyle went above and beyond to make sure my order was re processed
Kyle went above and beyond to make sure my order was reprocessed excellent customer service thanks much appreciated 👏
16 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your kind words and for taking the time to leave a review!
We’re thrilled to hear that Kyle went above and beyond to get your order reprocessed and provide excellent customer service.
We truly appreciate your support and look forward to serving you again soon!
Kind regards
The e-liquids.com Team
Ash from the customer service team was…
Ash from the customer service team was very prompt and polite whrn dealing with my order.
Thank you Ash
☆☆☆☆☆
9 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for your 5-star review!
We’re really glad to hear Ash was prompt and polite while helping with your order.
I’ll be sure to pass on your kind words to them, they’ll really appreciate it.
Thanks again for choosing us,
and we hope to help you again soon!
Kind regards
The e-liquids.com Team
Had.some superb buys from these…
Had.some superb buys from these people,and a great friendly CS l can rely on,really doesn’t,get any better,order its there the next day,although I didn,get a lollipop😂
4 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much!
We’re really glad you’ve had some superb buys and that our customer service has been there when you needed it, that means everything to us.
Next-day delivery praise? We’ll happily take that!
As for the missing lollipop… noted! We’ll see what we can do!
Thanks again for the support!
Kind regards
The e-liquids.com Team
Number 1 seller from UK
Number 1 seller from UK, high quality faster delivery 5 ⭐⭐⭐⭐⭐,I recommend with trust!
7 February 2026
Unprompted review
Reply from E-liquids.com
Thank you so much for the amazing 5 star review!
We’re really happy to hear you loved the quality and fast delivery.
Your trust and recommendation mean a lot to us, thanks for choosing our website.
Kind regards
The e-liquids.com Team
Really helpful and professional…
Really helpful and professional customer service experience with Kyle, who was dedicated to supporting me with an order query. Couldn't have asked for anything better - thank you, Kyle!
3 February 2026
Unprompted review
Reply from E-liquids.com
Thank you for your review.
We’re pleased to hear that Kyle delivered a dedicated and professional customer service experience.
We truly appreciate your support.
Kind regards
The E-liquids.com Team
Top drawer
My only vape shop. Far better than any of the others. Fast delivery, great deals on salts and top customer service
26 January 2026
Unprompted review
Reply from E-liquids.com
Thank you for your kind review.
We’re delighted to hear you value our delivery speed, pricing, and customer service.
We truly appreciate your loyalty.
Hope to see you again soon!
Kind regards
The E-liquids.com Team
Brilliant customer service
Brilliant customer service, very kind and go out of their way and amazing products. Highly recommend this site.
1 February 2026
Unprompted review
Reply from E-liquids.com
Thanks a lot for the amazing feedback!
We always try to go the extra mile, so it’s great to hear it shows.
Really appreciate the recommendation!
Kind regards
The E-liquids.com Team
Excellent service from eliquids .com today replaced my missing parcel thank you very totally 5 star ⭐
Excellent service from liquids
30 January 2026
Unprompted review
Reply from E-liquids.com
Thanks for the great feedback!
We’re happy we could replace your missing parcel and get everything sorted.
Really appreciate the 5 stars!
Hope to see you again soon!
Kind regards
The E-liquids.com Team
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