E-Infinity Online Camera Store logo
Visit website

E-Infinity Online Camera Store Reviews 4,958

•
TrustScore 5 out of 5

4.9

Photo Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 783 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting that items are brand new and work flawlessly. Many people are particularly impressed with the competitive pricing, finding the costs significantly lower than other retailers, which allows them to purchase high-quality gear. The delivery service is frequently described as prompt and efficient, with customers appreciating the communication throughout the process and the secure packaging. However, some customers also noted that delivery times can occasionally be slower than expected, with some orders taking around 7-10 days or even longer to arrive. A few people mentioned issues with tracking numbers, either receiving them late or not at all, which caused some concern. Additionally, a small number of reviewers felt the packaging for expensive items was insufficient, raising worries about potential damage during transit.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers consistently praise the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and unbeatable... See more

Order

Customers consistently note positive experiences with order processes. Many reviewers praise the smooth... See more

Quality

Users describe positive interactions with quality, consistently reporting that products, such as lenses and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exactly as promised, good price, and great customer experience (e.g. they inform customers in advance if there can be delays in delivery caused by any situation (e.g. public holidays, Christmas overlo... See more

Rated 5 out of 5 stars

Ive used e-infinity for nearly 10 years and never had an issue. I've ordered 7 Nikon bodies and I think about 8 lenses in total over that time (for weddings). Exceptional service and my gear normally... See more

Rated 5 out of 5 stars

I purchased a Nikon Z 14–24mm f/2.8 lens at a more than advantageous price. It usually sells for around €2,200, but I paid less than €1,500, saving about €700! I ordered the lens on December 19 a... See more

Rated 5 out of 5 stars

E-Infinity offer incredible prices, some people may think they are too good to be true and be put off. I have purchased several lenses and camera bodies from them and they have all been brand new and... See more

Company details

  1. Photo Shop

Written by the company

E-infinity is an online retailer providing a wide range of brand new photographic products with over 15 years of experience in the industry. We committee to be a trusted destination by offer the best deals for photographers of all levels.

Contact info

100% New Digital Cameras & Lenes

14-day returns. 12 months warranty.

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Have used e infinity several times

Have used e infinity several times. Was initially attracted by the price (which is great) but on one occasion I needed customer service and help was immediate and positive. Great company, use without reservation. Always my first stop when shopping for new camera gear

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Camera order in EU

I ordered a camera and whole experience was great.
After the order was placed , support team reached out and asked to confirm the package and content.
Received regullar updates, pictures with the package and tracking.
Everything as expected.
For EU, takes a bit longer, but otherwise excellent offer

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Reliable service

Reliable service, fast delivery, and high-quality products. Their prices are competitive, and the ordering process is smooth and secure.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered 3 times at E Infinity

I have ordered 3 times at E Infinity: a Canon R3, a RF 45 mm f1.2 and a RF 14-35 mm f4.
Everything has already been smooth and straightforward, with the best available prices and no additional costs ( no need to pay afterwards any hidden extra tariffs : everything is included).
The pictures of the shipments during preparation is a great plus.
The materials are perfect.
Highly recommended!

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Very good price

Very good price, good delivery, great packaging.

They promise free delivery, but I had to pay 46 Euro and I live in an EU capital, not in the tundra :-)

So, caveat emptor, check the transport fees before you pay.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend this website over other like MPB

An excellent website for fair pricing when buying photography gear! As a photography student, staying within budget shouldn't compromise quality and longevity, I am extremely happy with the customer service, product quality and overall experience. Highly recommend this website to ANYONE looking for camera gear!

3 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look