Ecom7 Limited Reviews 2,772

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,560 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the delivery service to be prompt and efficient, with good communication regarding shipping and tracking. Many also appreciate the quality of the packaging, noting that products often arrive in good condition. However, some people were dissatisfied with the product itself, often finding that it did not live up to the advertised claims, particularly concerning performance and pressure. Reviewers also frequently mentioned issues with the price, feeling that the products were overpriced for their actual quality or that unexpected additional charges were added to their orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express significant... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the promptness, efficiency,... See more

Quality

Consumers find quality to be ambiguous. Many reviewers express significant disappointment, describing... See more

Order

Users describe ambiguous interactions with order. While some customers received their orders on time and in... See more

Price

Reviewers express strong dissatisfaction with the pricing, frequently describing products as overpriced and a... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The physical delivery was fine. The product was 8 individually boxed Hosta plants. The plants were shipped in boxes and externally the boxes themselves looked undamaged. Unfortunately the plants in... See more

Rated 3 out of 5 stars

Good delivery speed with plenty of communication about shipping. Received the product in excellent shape. As for the performance expected and advertised, I will not be getting rid of my electric pr... See more

Rated 3 out of 5 stars

The product was delivered satisfactorily in a reasonable time. The jet washer is a disappointment, it is not much better than my watering lance which cost considerably less and not as good as my compr... See more

Company replied

Rated 3 out of 5 stars

Need Everything necessary to attach the power sprayer. I don't have an adapter that attaches the hose to the sprayer. That should be included since hoses always have a male fitting on the end. N... See more


Company details

Written by the company

Ecom7 is the reference platform where to get the maximum results for online sales


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Complete waste of money

The tracking information was useless,told me my order was missing.it arrived the nexday( 27 /04/2026)found I did not need the extra adapters that I paid for.To call this a pressure wash is completely incorrect,I have more pressure from my normal garden hose.i am bitterly disappointed with the washer and being a pensioner I hoped this was a cost effective way to clean my patio.
The advert is completely misleading,the washer is not fit for purpose and I would like a full refund

27 April 2026
Unprompted review
Rated 1 out of 5 stars

This is a untrustworthy website

This is an untrustworthy website sending the cancelled items, and then they don’t accept returns, although they say the item can be returned for 14 days. I have all the emails sent by them that prove how they are deceiving the customer by not taking responsibility for wrongdoing

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Email says this was delivered at…

Email says this was delivered at 12:18pm this afternoon. We have looked everywhere. There was no delivery! Another (foreign) company that takes your money, says it’s delivered and surprise surprise you can’t reach them for refund, etc.

27 April 2026
Unprompted review
Rated 2 out of 5 stars

I was given useless tracking…

I was given useless tracking information, it did not work.I'm not happy having to download my invoice.
Delivery was perfect. But the product lacks any information on the hose connector...30 minuets of fighting with it I still can not figure it out, Not at happy But I will try You Tube to see if anything is posted, otherwise I will return this product.

26 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Val,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us. Please reply to our private message requesting your order details so we can assist you as soon as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Best regards,
Customer Care Team

Rated 1 out of 5 stars

This product is utterly useless

This product is utterly useless! No pressure at all. Better results with a watering can. I have requested a full refund and I would discourage anyone from paying hard earned money for this totally inferior product. Very disappointed and the zero performance is nothing like the results shown in their advertising.

27 April 2026
Unprompted review
Rated 1 out of 5 stars

The Aquoxis does not fit my hose

The Aquoxis does not fit my hose. I even ordered the extra adapters which don't work either. There are basically no instructions on how to attach to hose or to operate the washer. Big waste of money

25 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Dana,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as soon as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Best regards,
Customer Care Team

Rated 2 out of 5 stars

I wish i had looked at the reviews…

I wish i had looked at the reviews before ordering. I bought the hair straightener brush. Was then charged extra for a one year warranty and a heat proof carry case which i had not ticked to include.
The carry case did not arrive. The unit seems poor and hasn’t really worked properly.
Will try to get at least a partial refund gor items not delivered, but probably costs more than the refund to return it.
Delivery was actually ok- under a week.

24 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Karen,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as soon as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Sincerely,
Customer Care Team

Rated 2 out of 5 stars

The product is not what I expected

The product is not what I expected, very nearly no fragrance smell and seems to be watered down. I gave a 2 star as the delivery was quick and efficient.

26 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Brian,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as quickly as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Best regards,
Customer Care Team

Rated 1 out of 5 stars

Zero not possible in the rating

Zero not possible in the rating, so it's a one. The item is not as shown. It's not compatible with my standard hose. It's cheap plastic painted silver. And I was charged $13 in extra fees (warranty and shipping protection) that were not divulged up front. Now trying to get a response from them.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

I have no problem with the delivery.

I have no problem with the delivery.

I have no problem with the delivery; it was excellent.

The powerful water jet of the Aquoxis product is just a complete waste of money. How can I return this useless product? Cheap, misleading claims. Feel cheated.

So disappointed, my garden hose has more pressure.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

So, I bought two great little Bluetooth speakers! I was unlucky , in that one had an internal breakage very soon after I had started using it! The company’s customer service has been superb, responding quickly, efficiently and pleasantly

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Wouldn’t rate the delivery, fourteen days doesn’t warrant any praise.
Like numerous reviews already posted I too feel the performance of the spray gun does not match the performance in the advert . The same could be said that any much cheaper spray would give the same result.
I feel totally let down and sadly out of pocket financially.

24 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Michael,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as quickly as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Best regards,
Customer Care Team

Rated 1 out of 5 stars

DONT BUY

After receiving a AQUOXIS  HIGH PREASSURE TECHNOLOGY  !  water jet hose I was horrified to find that I had paid £62 pounds for an attachment that wasn't even as strong as my garden hose. Also no way to return to get money back, I'm hoping this is not a scam as the product is absolutely nothing like the advertisement it turns out to be then I will go through the right procedure to get ad stopped etc...

24 April 2026
Unprompted review
Ecom7 Limited logo

Reply from Ecom7 Limited

Dear Floss,

Thank you for your feedback.

Based on the information you provided in your review, we found no record of any order placed or any contact you made with us.
Please reply to our private message requesting your order details so we can assist you as soon as possible. Please also reply to the private message you received from Trustpilot so we can provide an immediate solution to your inquiry.

Best regards,
Customer Care Team

Rated 2 out of 5 stars

DO NOT purchase Aquonix sprayer

The product Aquonix that they sold me does not perform as advertised. If you want a high-priced spray nozzle for your hose that's what this is. It is not a pressure washer and the advertising is blatantly deceptive.

25 April 2026
Unprompted review
Rated 4 out of 5 stars

Good buy

The experience was fine with the exception of tracking. I found this difficult and so full of advertisements as to be almost useless. Buying the instrument was no problem and it arrived a bit later than expected

24 April 2026
Unprompted review
Rated 4 out of 5 stars

Disappointed with product; delighted with service

I was surprised and disappointed that the sprayer did not fit my standard US garden hose, but I was delighted that the company refunded all but $4 of my $80 purchase price and said I could keep the device! Now I’m trying to find an adapter and hoping for the best. I am very pleased with their customer service.

23 April 2026
Unprompted review

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