While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers are really happy with the quality of the products, often describing them as great, amazing, and enhancing the look of their cars. Many people also praise the customer service for being helpful, responsive, and providing good communication. However, some customers were dissatisfied with the product's fit, noting issues like incorrect cutouts, loose fit, or the product not fitting their car at all. There were also mentions of late deliveries and discrepancies between the product description and the actual material received, particularly regarding "Nappa leather" being synthetic.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the high quality, luxurious feel,... See more

Quality

Reviewers mention positive feedback about quality. Many customers are highly satisfied with the product's... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers experienced long shipping times, with... See more

Order

Customers had ambiguous experiences with order. While some found the ordering process easy and even ordered... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers found the service very helpful,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Cover material is very nice. The fit was just ok. I couldn’t tuck the seats around the plastic edge. No cut outs for the seat adjustments like lever and up down buttons. No cutout on the back head re... See more

Company replied

Rated 3 out of 5 stars

No slit in the front seat covers for seat belt holder. Had to put the strap that holds the seat belt to the seat under the cover. Other than that no problem

Rated 5 out of 5 stars

I am really pleased with the quality of seat cover I purchased for my Ford Mustang convertible. Although no installation instructions were provided, putting the seat covers on the seats was intuitive... See more


Company details

  1. Auto Accessories Wholesaler

Written by the company

DZX Cover, operating under Dezhixing Group Holding Limited, is a premier accessories shop dedicated to enhancing your driving experience. Established in 2021, we have swiftly become a trusted name in the aftermarket car accessories industry. Specializing in custom seat covers for various car brands, including Tesla, Honda, HYD, BMW, and more, we take pride in providing high-quality, tailor-made solutions for automotive enthusiasts worldwide.


Contact info

3.9

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m very happy with the letter in the…

I’m very happy with the letter in the product in the call. I want to make the call out to the one I want if it’s properly a bit struggle with the back but is not them as the car but I’m very happy I give them five star very very happy.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

After trying to put the covers on

After trying to put the covers on, I'm devastated! It's not leather, the rear seat doesn't fit at all, and the headrests hang out like a piece of sackcloth. The armrest is for a right-hand drive car. It's a complete disaster.

20 June 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom ,It's Nappa Leather .

can you take a picture or video and email us: support@dzxcover.com

we will be happy to sovle it .
Thanks
DZX Cover

Rated 5 out of 5 stars

Seat cover fit like a glove!

Seat cover fit like a glove and color was as pictured online. Shipping took awhile, but that was expected as they are custom made. Velcro could be stronger (was kind of hard to get it to stick).

28 May 2025
Rated 5 out of 5 stars

You won't regret it!

Love, Love, LOVE!!! These covers actually look as they are represented online. So glad I purchased them. The quality is amazing. They really elevated the interior of my Rav4. I couldn't be happier. They do have a loose fit, so don't expect form fitting. If they were made to fit tighter they would've been impossible to get over the seat. The color is true to the photos online. They did take a while to get to me, but it was worth the wait. All my emails/ questions were answered in a timely manner. I wish there had been an install video specifically for the Rav4, but we figured it out watching the other videos.

7 May 2025
Rated 5 out of 5 stars

Very happy with my purchase

These leather covers are great quality! They look and feel nice, and so far haven't heat up too much.

The packaging was superb, but it came with no installation instructions, so it took about 2 hours for my brother and husband to install them on a 2024 Rav4. Would be nice if each model came with an installation video, or a reference to an equivalent installation from other models.

Also, there was a minor issue with shipping from China to Puerto Rico due to the current trading conflicts, but DZX's customer service was great about helping with that.

7 May 2025
Rated 1 out of 5 stars

Don’t waste your money or time

This is not leather more is it custom fit almost 500$ in the trash can

9 April 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom ,It has two option , Full Nappa or Middle Genuine Leather.

Thanks
DZX Cover

Rated 5 out of 5 stars

I’m in love with the red leather car…

I’m in love with the red leather car seats,they look & feel like a million dollars…the fit is supreme & they were not too difficult to install…just used my hands.I,m so happy with them.You guys are genius’s the cut the finish the contour is magnificent…100% satisfaction.

29 April 2025
Rated 1 out of 5 stars

Doesn't fit my cars and the color…

Doesn't fit my cars and the color wasn't right. Don't do business with them. I asked for a refund with no response.

9 April 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom ,It can fit well .can you take a picture or video and email us: support@dzxcover.com

we will be happy to sovle it .

Thanks
DZX Cover

Rated 5 out of 5 stars

This is honest company

This is an honest and excellent company. I was skeptical at first only because I’ve never ordered anything this big from China. Material, Napa leather is very soft. It was easy to put on and I love that the head rest was leather all around. It did take a while to get here but it was custom made and it was shipped from over seas so you must consider it can take up to a month before you get your order which is pretty normal. The people did make sure they had the correct design for my car which I appreciate a lot. It looks so much better than the original seats the car came with so I’m very happy with that. I do appreciate that they were very responsive to all my messages. Love my seat covers

2 May 2025
Unprompted review
Rated 1 out of 5 stars

Product wasn't as displayed

Product wasn't as displayed. Took over 30days to receive package and requested a refund and they declined and did'nt work with me. Poor customer service and poor qulaity of craftmanship. Don't buy!

17 March 2025
DZX Cover logo

Reply from DZX Cover

Dear friend .

Thanks your feedback ,our seat covers is 1:1 custom ,It can fit well .If have more question pls contact our after sell service team .

Thanks
DZX Cover

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look