Dyson Nederland Reviews 

Super service

Notwithstanding the repair was after the guarantee validity period I much appreciated the availability of the Dyson service, sending was easy via postal service, and the vacuum came back repaired after one small week. The response via chat had about 4-5 hours delay to get ahold of the operator, and the automated bot did not memorize the data at first, but the subsequent help was very smooth and efficient.

It has been over a month now of this issue. Firstly it always takes the contact center 2 days to respond. Then weeks go by with no action. Then, the wrong part gets sent... Horrible experiance

Edit: month 3 now and still no resolution, no apology for the shocking service and delays…

Snelle levering

Heel correct

My snooze toggle was gone. It stopped working without a reason. I wrote the issue on 1st of Feb 2024 to Dyson service. 2 days later, they replied that they would change it in warranty. After the conversation, we talked 5 times, and they made promises for 2 days(the conversations are still on my WhatsApp) but nothing has come. When I reminded them of his promise and sent them a screenshot, they said my friend lied to you. How can it be possible? Nobody should trust them. How can a company directly lie to you and how can they accept it?

I bought a dyson v15, last year but battery died after 7 months when I reached for waranty they sent me a new battery but it didnt help with my problem. I mentioned the problem again and they took the old machine and gave me new one. Great customer service 10/10

Clear instructions to check what may be wrong with the equipment and through WhatsApp everything was quick and easy until Dyson sent a new part.

Paid 599 euros for the airwrap, one of the barrels stopped working after 6 months. Called dyson and was told they dont have the replacment barrel in stock. They can put me on a waitlist but cannot tell me how long it will be, could be months!! They will notify me when they get it back in stock and then I will have to call them again to ask them to send me the replacement out. The suggestion from the agent - just use another attachment!! This is digusting - they have full sets in stock but they wouldn't send me a full set replacement and cant send me the part as they have no spare parts so in short after only 6 months I cant use the dyson I spent 599 euros on. Poor quality product and even worse customer service... save your money and buy an alternative product!

My first Dyson ever. I love it. It’s great for cat hair, has excellent suction power, and cleaning the apparatus is fun and easy. It would be nice to have a slightly lighter machine; otherwise, you need to use both hands.

500 euro for a dream of the wife😄😄

Amazing support, service and delivery. Availability was intermediate- we tried few times till we got a response.

Unbelievable good! Purchase it and experience it. All worth the money. This invention has blown my mind.

Hello.Great device,fast delivered.Device best in the world.

I contacted via whatsapp. It was too slow to reach out someone. I wait more than 5 days. But after I reached to the agent, they helped me really quickly and solved my problem.

Just ordered an original Dyson filter via their website. Premium price. After a week I still haven't received my filter and I can't use my vacuum cleaner. In addition, my Dyson v15, premium product cloggs up with ease. The unergonomic placement of engine and handle leaves the machine's system resting on your hand, causing your hand to hurt. The color scheme has been chosen by someone colorblind. If it wasn't for their high price and my high expectations, I would have considered it an okay product. Dyson should sell their products, parts and accessories solely through third parties that are specialized in logistics.