DYNS  Reviews 50

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Honestly the clothing from DYNS is incredible. The fit is excellent, the quality is so good, and it washes so well. I like how on the website they recommend whether to size up/down, really helps when... See more

Rated 5 out of 5 stars

Love every piece of clothing that they bring out their energy and customer service is unmatched to any other brand that i have brought from. Always providing good quality clothes and pieces that are u... See more

Company replied

Rated 5 out of 5 stars

Great customer service, a lovely team and amazing clothes. Quality is unmatched and I’m happy with every purchase so far! Will definitely be buying more :)

Rated 1 out of 5 stars

Placed an order and had confirmation it was on its way along with royal mail tracking number on 7th June. It hasn't arrived, royal mail tracking says they haven't yet received it. No response from the... See more

Company replied

Company details

Written by the company

DYNS is the lifestyle brand giving dancers fits they deserve. Dancers are at the heart of everything we think about and do. We are here to put community first and empower and unite dancers with stylish fits.


Contact info

4.1

Great

TrustScore 4 out of 5

50 reviews

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Rated 5 out of 5 stars

Love this brand🩷

Love every piece of clothing that they bring out their energy and customer service is unmatched to any other brand that i have brought from. Always providing good quality clothes and pieces that are unique!⭐️

10 July 2024
Unprompted review
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Reply from DYNS

Hi Bethany, We cannot thank you enough for such a glowing review. We really do pride ourselves on quality but also our customer service. As a small business sometimes we cannot get everything right but we are so pleased that you love DYNS.

Rated 5 out of 5 stars

Love!!

Great customer service, a lovely team and amazing clothes. Quality is unmatched and I’m happy with every purchase so far! Will definitely be buying more :)

9 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Honestly the clothing from DYNS is incredible. The fit is excellent, the quality is so good, and it washes so well. I like how on the website they recommend whether to size up/down, really helps when ordering online!
I’ve got some pieces from most of their collections and they are still as good as they were when I first got them. I’ve met the people who work at DYNS at dance conventions before and they are all so nice and helpful. Highly recommended.

7 July 2024
Unprompted review
Rated 1 out of 5 stars

Order never received and email ignored

Placed an order and had confirmation it was on its way along with royal mail tracking number on 7th June. It hasn't arrived, royal mail tracking says they haven't yet received it. No response from the company on Instagram or email.

20 June 2024
Unprompted review
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Reply from DYNS

Hi Jenni, We are very sorry to hear that your order didn't arrive. We unfortunately were experiencing problems with Royal Mail around the UK general election week. It seems that they lost some orders. We understand this is extremely frustrating and again we deeply apologise that this has happened. We will ensure that your account is refunded instantly. Thank you for your patience on this Natalie CEO, Founder

Rated 1 out of 5 stars

Never received order

Hi , I ordered a top on 24th April an never received, I have tried several time on email and instagram to get a reply on an update on why I’ve never received my order and no one is responding to me , my daughter has received items from you that she loves but this is very frustrating

24 April 2024
Unprompted review
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Reply from DYNS

Hi Nick,
Firstly we want to deeply apologise that this has happened. It seems that the item you ordered wasn't actually in stock. This is something that we are looking to improve. We received a high level of orders and our site unfortunately crashed for 30 minutes. We are very sorry that this has happened. I have now manually processed a refund for you and want to thank you for your continued support as I can see that you have placed numerous orders with us.
We are a very small team and we always do our best to reply to everyone within 2-3 working days. Thank you again Natalie

Rated 5 out of 5 stars

Incredible quality

Have received several items over the past few months.

The quality of all my items are absolutely amazing and my daughter loves every item.

May I also comment how fantastic the customer service is too 👏🏻

Will be ordering more real soon 💃💃

22 January 2024
Unprompted review
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Reply from DYNS

Thank you for such a wonderful review.

Rated 5 out of 5 stars

QUALITY

My daughter absolutely loves her DYNS clothing. The quality is amazing and even after washing they keep the shape and quality.
Speedy delivery and quick to answer any queries.

22 January 2024
Unprompted review
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Reply from DYNS

Thank you Jayne for your continued support. We are so pleased you love the quality of our items.

Rated 5 out of 5 stars

The company has amazing quality clothes…

The company has amazing quality clothes and my delivery was very speedy. I love the way the clothes fit on me and it had become my go to dance wear shop

30 November 2023
Unprompted review
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Reply from DYNS

Hi Freya, we are so pleased you loved your purchase! Welcome to the community

Rated 1 out of 5 stars

I ordered red track pants and got…

I ordered red track pants and got black. I emailed 2 weeks ago but still haven’t got a reply back.

12 March 2023
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Reply from DYNS

Hi Olivia,

We’re sorry to hear you’ve had issues with your pre-order. It seems when you ordered at MOVE-IT , it was put through as a black, rather than red.

We have not started shipping pre-orders yet so changing this will not be a problem at all.

Also could you please confirm if you have sent other emails? We have your email sent on the day of
purchase, 8 days ago on the 12th March, but have not received any other emails?

If you’re happy to stick with original sizing and going with Red, please let us know. Via email - we have emailed you separately.

Best regards

Rated 5 out of 5 stars

My daughter loves DYNS

My daughter loves DYNS. The clothes are lovely and look great. They are really helpful and listen to their customers. It is just a great brand.

11 March 2023
Rated 5 out of 5 stars

Excellent

Orders are always sent and received when you are told, no waiting around for deliveries. Items are well made and stand up to lots of wear… good colours and styles. Have ordered before and will be doing again.

22 December 2022
Rated 5 out of 5 stars

Not see through

Not see through, nice tight band, worth the money, however my package did take longer than expected.

4 October 2022
Rated 5 out of 5 stars

Dancer recc, looks and feels GREAT!

Recommended by a dancer I follow on Insta; so glad I ordered. Looks great!
Fits like a glove, holds me secure in mid section, and enables me to move with so much comfort. Used it in Pilates sessions.

16 July 2022

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