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Dynamo Fitness Reviews 

784
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive product knowledge, and excellent customer service. Many people highlight the high quality of the products and the overall smooth, efficient service provided. However, some customers also noted occasional issues with delivery organization, making it difficult to plan, or experiencing transport delays. A few other people also felt that products received were not what they expected, were damaged, or had assembly problems, leading to dissatisfaction and difficulties with returns.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and value... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the helpfulness and efficiency... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting great kindness, friendly... See more

Quality

Consumers consistently report positive experiences with product quality, highlighting superior and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience purchasing the Impact Fitness MF10 Multi‑Trainer with Adjustable Bench. A huge thank you to Chanson at the Yagoona centre, whose customer service was exceptional. Nothing... See more

Company replied

Rated 5 out of 5 stars

As someone new to strength training all of the equipment can be confusing and overwhelming, however the team at Dynamo Fitness Macgregor were incredibly knowledgeable and helpful. They took the... See more

Company replied

Rated 5 out of 5 stars

This is my second time purchasing from Dynamo. My first experience was with Vamsi, and most recently I worked with Sam. Both provided excellent service and made the process smooth and hassle-free. Yo... See more

Company replied

Rated 5 out of 5 stars

Went in to the Preston store looking for an exercise bike for home. Originally looking at a wind bike but after trying out and having some discussions with the staff on what I wanted to achieve ended... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym
  4. Health Consultant
  5. Pilates Studio
  6. Sporting Goods Store

Written by the company

Are you searching for great quality gym and fitness equipment at great prices? Then look no further! Dynamo Fitness is a premier provider of quality fitness equipment in Australia, with stores in Melbourne, Sydney, Brisbane, Perth and Adelaide. Back in 2012, we began as a small family-owned business, based in Perth, and have since grown to expand to have multiple stores Australia wide. Our fitness equipment megastores are conveniently located in Keysborough, Somerton, Truganina, Preston, Seven Hills, Yagoona, Brendale, MacGregor, Gold Coast, St Marys, Holden Hill, Malaga, Success and Osborne Park have a wide range of fitness equipment on display. We have everything from cardio equipment, to boxing equipment, home gyms, free weights, and functional trainers, plus much more! Catering for both commercial and home users, we have something to suit the most avid gym goers, fitness enthusiasts and even those just starting out their fitness journey. Our experienced and knowledgeable team is always on hand to provide professional advice on the best equipment for your exercise and fitness goals too.

Our Delivery Promise

Get Your Fitness Equipment Sooner

Get Your Fitness Equipment Sooner
All products which are in stock will be dispatched within 5 to 7 business days.

Contact info

4.9

Excellent

TrustScore 5 out of 5

784 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(784)

455 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing fitness store with variety of gym and fitness equipments !!!

Had a great experience at truganina store!!! Amazing they were open on a Sunday !!! Both staff were very helpful and friendly!!!

17 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dev,

Thank you for your lovely review! 😊 We’re so glad you had a great experience at our Truganina store. Our team will really appreciate your kind words.

Thanks again for your support, and we hope to see you again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

My experience was great

My experience was great! Really helpful from the start. Thorough information from staff and a great package on offer.

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Claire,

Thank you for your great feedback! We’re so happy to hear you had a positive experience and found our team helpful and informative. We’re glad the package suited your needs, and we appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great staff

Great staff, have what you need. Good advice no hard sell. What more can you want?

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Adam,

Thank you for the great review! 😊 We’re glad our team could provide helpful advice and a relaxed experience. Really appreciate your support and kind words!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, they were very helpful to guid us with our needs and took our details when stock arrived. I would recommend them .

16 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Andrew,

Thank you for your lovely feedback! We’re happy to hear our team was friendly and helpful in assisting with your needs. We really appreciate your recommendation and look forward to seeing you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Helpful staff

Helpful staff, not too pushy and explained the product

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi JC,

Thank you for your feedback! 😊 We’re glad our team was helpful and took the time to explain the product without being pushy. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Julio was very helpful and…

Julio was very helpful and knowledgeable. Always a nice experience 😊

15 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Rachel,

Thank you for your kind words! We’re so glad to hear Julio was helpful and knowledgeable. We really appreciate your support and look forward to seeing you again! 😊

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Comms were good

Comms were good, and the dumbbells are great

15 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Jimmy,

Thank you for your feedback! We’re glad to hear the communication was smooth and that you’re enjoying the dumbbells. We really appreciate your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Marion,

Thank you! We really appreciate your feedback and are glad you had a great experience with our communication.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Reeplex Gym arrived swiftly from…

Reeplex Gym arrived swiftly from interstate. Packaged well and easily assembled. Works great.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Ben,

Thank you for your feedback! 😊 We’re glad your Reeplex Gym arrived quickly, was well packaged, and easy to assemble. Great to hear it’s working well for you!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Amazing service

Amazing service. Trent helped me pick the SR10
Quality equipment and value for money. Delivery and installation all sorted in the package. Guys don’t waste your time elsewhere.

9 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Madi,

Thank you so much for the fantastic review! We’re thrilled to hear you had such a great experience with us. Trent will really appreciate the shoutout—he's passionate about helping customers find the right setup, so we’re glad the SR10 was the perfect fit for you.

It’s great to know the delivery and installation package made everything smooth and hassle-free. We truly appreciate your recommendation and your support. Enjoy the new equipment!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

The lady that looked after us was…

The lady that looked after us was amazing. She went out of her way to provide amazing service and had answers to all our questions. You don’t see that much these days.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Todd,

Thank you for your wonderful feedback. We’re very pleased to hear that you received such attentive and knowledgeable service. Providing a high level of customer care is very important to us, and we appreciate you taking the time to share your experience. We will be sure to pass your kind words on to our team member. We look forward to seeing you again soon.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Easy communication and delivery.

Easy communication and delivery.

6 May 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Dan,

Thanks! Glad the communication and delivery met your expectations.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Good service

Good service, quick delivery

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Gary,

Thank you for the kind words. Looking forward to working with you again!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great

Great experience. Sheri was very professional.

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Naureen,

Thank you so much! It was a pleasure working with you, and I truly appreciate your kind words.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Sean at St Mary’s was very helpful in…

Sean at St Mary’s was very helpful in helping us choose the right machine for our needs. Happy with the quality of the machine and the service.

27 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Daniel,

Thank you for choosing us! It’s great to hear Sean was helpful and that the machine has met your expectations.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Very friendly and helpf service

Very friendly and helpf service. Nice clean store.

4 May 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Anja,

Thank you for the lovely comments. We look forward to welcoming you back again soon!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Quality Fitness Equipment

We have made 2 separate purchases, in setting a gym at home. Both purchases were easy to order online and delivered on time as expected. There was an issue with 1 of our purchases and this was handled and resolved quickly. We found Dynamo Fitness Staff to value their commitment to both Quality of Equipment and Customer Care.
We recommend this Company.

10 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Connie,

We truly appreciate your continued support and kind feedback. It’s great to hear both purchases went smoothly and that our team was able to quickly assist when an issue arose. Providing quality equipment and excellent customer care is very important to us, so your recommendation means a lot.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service at Dynamo Keysborough

The whole experience from walking in the door of Dynamo Fitness to having my gym equipment delivered was a great and welcoming experience. Pablo assisted us throughout and he was amazing, genuine and friendly. I highly recommend Dubai Keysborough to anyone. The equipment arrived well packed and is great quality.

18 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Graham,

Thank you for sharing your experience with us! We’re delighted to hear everything from your visit to delivery went smoothly and made you feel welcome. We’ll be sure to pass your compliments on to Pablo. Enjoy your new equipment and thank you again for your support!

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Poor communication and the delivery…

Poor communication and the delivery person not helpful at all.

20 April 2026
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Maria,

Thank you for your feedback. We’re sorry to hear that your experience with our communication and delivery service didn’t meet expectations. This isn’t the level of service we aim to provide, and we appreciate you bringing it to our attention. We’ll be reviewing this with our team to make improvements. If you’re open to it, please feel free to reach out so we can address your concerns directly.

Best regards,
Dynamo Fitness Equipment

Rated 5 out of 5 stars

Great service and knowledgeable staff.

Great service and knowledgeable staff.

28 April 2026
Unprompted review
Dynamo Fitness logo

Reply from Dynamo Fitness

Hi Frank,

Thanks for your kind words! We’re really pleased to hear you had a great experience with our service and found our team knowledgeable. We appreciate your support and hope to see you again soon.

Best regards,
Dynamo Fitness Equipment

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