Dani Regan had assisted me with my queries, Dani was super patient with my questions by assisting me with the error that i had made, Dani and Dynadot was kind enough to reverse my mistakes and made t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am just relieved that Bernard was able to allow me in to renew our domain name. We have been with Dynadot for almost 20 years with this domain so I am so grateful. He made it so easy. Thank you -... See more
Company replied
I had a great experience with Dynadot. Ron was very helpful and guided me through the process clearly. It was easy to communicate with him, and my domain was registered successfully without any issues... See more
Company replied
Thank goodness for the chat feature and working with John to solve my issue! We moved our domain yesterday to a new user accout and it broke our email and website. I am not savvy with domains, DNS... See more
Company details
About Dynadot
Written by the company
About Us
How We Stand Out
How We Help
Save More on Domains
Grow and Manage Your Portfolio
Our Team is Ready to Help
Contact info
94401, San Mateo, United States
- dynadot.com
4.5
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dynadot
Hello, after investigation, we find the possible problem with .SI registration. Our team confirmed that the connection with .SI registry is much more stable and its related orders can be processed smoothly in this case. Sorry for any inconvenience caused and appreciate your patience during this period.
If you still need any help with your order, our support team is available via chat 24/7 or you can email us at info@dynadot.com. We’d be happy to assist.
Fast support
Got a fast solution from support to solve issue with order. Great service.
8 October 2026
A big thank you to Barbara at Dynadot…
A big thank you to Barbara at Dynadot support. She's patient, professional, and always goes the extra mile to solve problems quickly. As a domain investor, I really appreciate having someone like her on the team. Great woman, great support
8 October 2026
"Lacks clarity and user-friendly design"
"The website is somewhat complex and lacks clarity regarding the requirements to complete tasks."
6 October 2026
Reply from Dynadot
We appreciate your feedback. Please don't hesitate to contact our 24/7 live chat support if you run into confusion or issues and we'll be happy to clarify anything for you.
My account has been locked due to too…
My account has been locked due to too many failed unlock attempts. Could you please help me reset my account lock so I can access it again?
Username: elkhabazzakaria
Thank you.
5 October 2026
Reply from Dynadot
Thanks for taking the time to leave your review. We’re unable to assist with support requests or account security related matters via Trustpilot, but we’ve reviewed your account and can see that our Account Managers have reset the ‘failed unlock attempt’ counter for your Dynadot account and you’ve since been able to unlock your account.
Reply from Dynadot
We’re sorry to hear about your experience and understand your frustration when a domain purchase doesn’t go as expected.
Unfortunately, the domain you ordered was unavailable, so the payment has been credited to your Dynadot account balance. We understand that you would have preferred a refund to your original payment method. You can always contact our support team and specify in your request that you would like the refund to be issued to your original payment method.
Our records show that the account balance was subsequently used to purchase another domain.
Our support team is always available to assist you, although live chat can sometimes be busy during peak times. During these periods, it may take a little longer for an agent to join the chat, but someone will be with you as soon as possible. We’re sorry if you were unable to connect with an agent during your attempts.
Thank you for sharing your feedback. We hope we can provide you with a better experience in the future.
I'm a new customer
I'm a new customer, and unfortunately my first experience has been very poor.
I added funds to my account almost two hours ago, and the payment is still showing as "Processing." When you're trying to register available domains, waiting hours for funds to be credited is simply unacceptable.
To make matters worse, the support chatbot is practically useless, and I haven't received any response through email support either.
Ironically, while I'm still waiting for my funds and unable to get any support, I received an email asking me to review Dynadot on Trustpilot.
Not a great first impression. I hope the service improves from here.
5 October 2026
Reply from Dynadot
Hello, thanks for choosing us and taking time to share your feedback. We’re so sorry for the frustration. Our Chatbot team is actively working on improvements to provide better answers and a smoother conversation experience.
Upon further investigation, we found that one of your prepay orders seems have taken unexpected time to complete. We are forwarding this to our order team. When you see any delay, it would be appreciated either you can wait for some time and or reach out to our support team, the team is on the way to process and respond to every request.
it takes long time to be linked with a…
it takes long time to be linked with a real agent
7 October 2026
Reply from Dynadot
We're so sorry if you couldn't reach us. During this time, we were experiencing an unusually high volume of chats so the chat queue was busy. Things should be back to normal now.
You have to try and download asap
You have to try and download asap. I am truly impressed i play for less than 20 minutes and won 15.00$ cashed out and got my money in 30 seconds. Love love love this app. Go now you won’t regret it.
29 January 2026
So far, So Good
So far, so good. DynaDot is a great host for domains and also a great marketplace for domains. It's easy to find and purchase new names, and also use some artificial intelligence to craft new name ideas and concepts. For a dot com its fairly around $10-$11
5 October 2026
**Extremely poor service.**
**Extremely poor service.**
I have been waiting for several days for the DNS changes on the domain I purchased, and the issue still has not been resolved.
How much longer am I expected to wait? I find it unacceptable for a basic domain/DNS change to take this long without receiving a clear explanation or any meaningful update.
I have used many different hosting and domain management panels, and honestly, I don't see anything particularly innovative or user-friendly about yours. What I find even more concerning is that there doesn't seem to be a clear option to **create a support ticket**.
The lack of an easily accessible support channel, combined with the delay in processing the DNS change, gives a very poor impression of your service.
I need you to clearly explain **what is causing the delay, how much longer this is expected to take, and when the DNS changes will actually be fully operational**.
I would appreciate a prompt response and, more importantly, an actual solution.
4 October 2026
Unprompted review
Reply from Dynadot
We're sorry for the frustration caused by the delay with your DNS changes.
Our team has responded to your emails and confirmed that your domain name appears to be working normally following the resolution of some registry connection issues. We’ve also requested some additional information in case you’re still experiencing any problems so that we can investigate further.
Regarding support tickets, our support team can open a ticket on your behalf whenever an issue requires further investigation or escalation.
Thank you for taking the time to share your feedback. Please feel free to reach out to the support team again if there’s anything else we could help with.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.