I have a small collection of aftershaves and very happy but the downside is dxb don't always have everything in stock and takes some time to restock.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Loved the samples I received, very quick & efficient delivery process. Samples smelled lovely & will purchasing bigger bottles soon. Thank you
A day after my last review, I received the perfume that was missing in my order. It came as a surprise but I was grateful for the gesture. DXB also sent me an email to state they would issue a refund... See more
Ordered sample online quick and excellent service fantastic smelling aftershave. Purchased full sized bottles from their stall in lakeside. Well worth every penny. Will definitely be ordering again an... See more
Company replied
Company details
About dxbperfume.co.uk
Written by the company
At DXB Perfume, we are dedicated to providing our customers with an exceptional fragrance shopping experience that combines luxury, authenticity, and outstanding customer service. With a deep appreciation for the rich heritage of Arabian perfumery, we curate a diverse collection of scents that capture the essence of elegance, tradition, and opulence.
We take pride in our commitment to quality, ensuring that every fragrance we offer is carefully selected from renowned Arabian perfume houses known for their craftsmanship and legacy. Our collection features a captivating range of perfumes, from delicate florals to exquisite ouds, allowing our customers to discover scents that resonate with their unique personalities and preferences.
At DXB Perfume, we prioritize customer satisfaction above all else. Our knowledgeable team is passionate about fragrances and is always ready to assist our customers with personalized recommendations, product inquiries, and order assistance. We strive to make every interaction with our customers a memorable one, ensuring that they feel valued and supported throughout their fragrance journey.
We believe in transparency and authenticity, which is why we have partnered with Trustpilot to gather genuine customer reviews. These reviews provide valuable insights and feedback, helping us to continuously improve our products and services.
Join us on a fragrant adventure at DXB Perfume and experience the magic of Arabian perfumery. Discover luxurious scents, immerse yourself in the world of fragrance, and trust in our commitment to excellence. Your satisfaction is our utmost priority, and we are honoured to be your trusted source for exquisite Arabian perfumes.
Contact info
United Kingdom
- dxbperfume.co.uk
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service, great price of eau de parfum. All fragrances arrived well packed in a good quality cardboard box. Looking forward to visiting the shop in Lakewater
4 June 2026
Still not received my order and no…
Still not received my order and no reply from customer services
29 May 2026
As yet I have not received my order
2 June 2026
Love DXB
Love DXB
Best online perfume store
Lots of bargains to be had
Sale prices and discount codes add to the appeal
The Fragrances are stunning
28 May 2026
Teenage shame
I would describe this scent as teenage shame. Really bad scent in a very pretty bottle which is even more irritating. Gift for your enemy’s but make sure you really hate them as this stuff is a bottled offence against nature.
2 June 2026
Top company
Top company. Excellent prices and products.
Always delivered on time.
Highly recommend.
2 June 2026
Excellent service excellent price…
Excellent service and excellent price for the perfume and fast delivery
28 May 2026
No Delivery, No Customer Service
Order hasn't been shipped despite creating a posting label on 28th May. Royal Mail haven't received the order and I have contracted them a few times but no response. Can't call as there's no number and just no way to speak with anyone to find out what's the issue. They've billed the money but no product!
28 May 2026
My order is still not delivered
My order is still not delivered. Contacted seller multiple times and zero answer. What a Joke cervises
2 June 2026
On time deliver and product superb…
On time deliver and product superb quality can always rely on it being authentic.
1 June 2026
Awful!
Awful!. Purchase made and no delivery received, no responses to mails or messages via social media so currently no idea what is going on and if I will even get my order. I fully appreciate that issues happen but the complete lack of communication is very poor. Currently on day 5 with no updates!
1 June 2026
The sample scents I received are…
The sample scents I received are absolutely stunning! They last for ages on you aswell, definitely going to be a regular returning customer
1 June 2026
Order #62893
Order #62893
Ordered 28th May and didn't arrive on the 1st June as per royal mail email , contacted dxb who said they would send a replacement , that DIDN'T arrive either , 10 days later still nothing , no email, no tracking number , no update, nothing, I explained i was away from the 7th June I was assured i would have a replacement arrive by then and yet still nothing . I was LIED to by customer services and feel let down badly, dxb should be ashamed by such poor customer service. AVOID this company.
28 May 2026
Unprompted review
Loved the samples I received
Loved the samples I received, very quick & efficient delivery process. Samples smelled lovely & will purchasing bigger bottles soon. Thank you
10 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.