Straightforward and efficient. The only thing I would do differently in the future is probably to make a lower initial offer and see how it goes. However, this first time I was in a hurry to get rid o... See more
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Great, timely, and personable service. Exactly what I needed with proper precautions during the times of covid-19, and Ilya ensures the job gets done. They even went the extra mile and provided (unpla... See more
I used Dwump last August to move home from Brussels to Antwerp. Using the site I put up the advert, was given a suggestion of what a reasonable offer would be and found a friendly driver who responded... See more
Company replied
Very efficient, reliable and enjoyable service. I used them a few times to get rid of old furniture and other rubish from my basement. The guy always came on time and helped carry the stuff and he was... See more
Company details
Information provided by various external sources
Get man & van on-demand to transport, trash or recycle household stuff. Move anywhere. Dump anything.
Contact info
Belgium
- hello@dwump.com
- dwump.com
4.3
Excellent
127 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from dwump
Many thanks for every word!
Reply from dwump
Few words like that mean a world to us - thanks!
Excellent, on time, efficient, polite
Excellent service, arrived on time, efficient and polite, no stress, very happy.
9 November 2022
Reply from dwump
glad we "moved you" by our service!
Reply from dwump
Many thanks for your support with a review!
Getting rid of steel plastic glass
We had a lot of plastic, steel and glass to dump from our garden. Quick service, very pleasant driver. Our trash was a lot more than expected. We tipped the driver extra for his service. I would definitely use this service again in the future!
27 August 2022
Service-minded and making mundane tasks…
Service-minded and making mundane tasks fun. Keep it up
13 August 2022
Reply from dwump
We’ll steal that line for marketing.) Thanks!
Reply from dwump
Many thanks for the review!
Illya@dwump provided excellent service…
Illya@dwump provided excellent service and was very polite. He came on time and worked quickly to load the materials and remove them. I was very pleased with his service!
28 June 2022
Excellent service
Excellent service. Made my life so much easier by hauling away donation and trash items before my move.
20 June 2022
Reply from dwump
Happy we “moved” you! Thx for review!
When you create the listing for the…
When you create the listing for the move, there is not enough space to describe all the little bags and small things. You can only put the average volume. Therefore, the driver wanted extra money for the bags, because not present in the description.
3 March 2022
Reply from dwump
Thanks for every word of your review!
We’ll try to foresee that in our next user design workout.
It’s you, not us who sets the price after all. At the moment indeed, you must provide accurate description and/or 2 pictures (!) of all cargo, it seems you missed it in both.
Short description is due to limit of an SMS - in a way similar to twitter.
Also, for the future, you could publish several listings at NO extra cost to you!
With “moving” greetings
Overall I am pleased with the experience
22 February 2022
Reply from dwump
Many thanks for your review! Would've been great to learn how we can score an extra * Next time!
Excellent service and payment experience
Excellent service and payment experience. Efficient and fast, thank you.
16 February 2022
Reply from dwump
Many thanks for leaving a word; much, much appreciated!
Reply from dwump
Glad to learn you won’t “dump” us!-) Many thanks for kind words!
Driver response and punctuality are…
Driver response and punctuality are just perfect. On the other hand, the website looks primitive and makes me nervous. I could not log in many times even when I typed the correct one. Also, I got sudden logout many times during making my listing. There was no instruction how the payment happens so I’ve been not sure until I got SMS to ask me to confirm that the job was done or not. There are many rooms for improvement in the website experience.
20 January 2022
Reply from dwump
Thanks for every word! It encourages us to keep on moving!
I got a driver in a few hours and…
I got a driver in a few hours and everything went well. It was my first time and we will not hesitate to use dwump again.
16 January 2022
Reply from dwump
In this day and age every word and custom means a lot for our young startup - many thanks!
I had a prompt reply and the person…
I had a prompt reply and the person came right on time and well-equipped. Perfect and efficient and with a smile on top of the mask. Thank you for this very helpful service. Chd
14 January 2022
Reply from dwump
Many thanks for review & have a "moving" year!
Job well done and efficient.
10 January 2022
Reply from dwump
Truly appreciate your review, - thanks and have a “moving” year!)
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