dwarvesshoes.com Reviews 

I had a great experience shopping with Dwarves Shoes. The ordering process was smooth, my package arrived.
The materials felt durable and well-made.
Overall, I'm very satisfied with my purchase, I would happily order from them again and recommend them to anyone looking for stylish, Well-made shoes

They are great shoes. Comfortable and very light.

EXCELLENT PRODUCT! It took a long time for me to get my shoes; and when I did, they felt wonderful on my feet except they were too short. I had to return them for a larger size, which are comfortable; but I have to wear 2 pair of socks to keep them from slipping up and down on my foot. Customer Service is EXCELLENT! Exchange of shoes was seamless. I will buy again and already refer friends.

These are excellent quality shoes. I appreciate the variety of shoes offered with a wide toe box; it’s hard to find these elsewhere.

These shoes are well-made which caused concern at how low the price was. Of course they are made in China which you can see in a few of their pictures. BUT you better be absolutely sure you love your selected shoes and that they fit, because you may NOT be able to return them. I tried everything to return mine but got no response let alone a refund. Buyer beware!!!

I am totally hooked on Dwarves Shoes! They are, by far, the best shoes/boots I've bought in many years and I am a footwear connoisseur. I have bought six pairs over the past three years and I love every one of them. They are very well made, exactly as described and I received them quite a bit earlier than expected. I definitely recommend Dwarves Shoes and will be buying more! Sandals are next!

Beautiful and comfortable boots.
I love them.

I loved my boots, they're very good quality and very comfortable. I'll definitely buy another pair.

Took forever to get the shoes, much much longer than advertised. Wore them 5 times and the soles of BOTH heels fell off. Dwarves was unresponsive even though I sent pics. Contacted multiple times and nothing. Crickets.

I was very apprehensive about the name "dwarveshoes". but I got my shoes within 5 days of order/payment and they are so attractive and comfortable.

I have bought several pairs of shoes from Dwarves. I love them all! I came across the company when I was looking for shoes made of real leathers, and Dwarves popped up. I decided to give it a try, and fell in love with the quality of shoes.

I ordered from this company like a week and a half ago, I got no feedback from my order as far as shipping or even an ETA. Keep in mind, these shoes are not cheap as far as the price. I had to message them to get any info only for them to say they were shipping the same day I messaged. Two days after I get a message saying they are out of stock and if I mind picking another style. I did, the thing is they say it takes about 2 weeks to get them. I wondered if I had not message if they even saw my order. It's so weird. I really wanted to give a good review, but I don't think they care. Anywho, and for the record I did order a clearance pair as well and did get that pair fairly fast. I'll wait and see how long it takes for the replacement to arrive.

I placed an order, size 6.5 ( American Size) but the shoes was too small. My actual size is 6. I reached out to Dwarves, Tina was assisting me and I need to pay my own shipping to return the shoes. I paid US $15.00 to return my shoes and requesting to send me size 7. I specify the length and width of my foot to make sure I will get the correct size. Please take note Dwarves telling that US size but it is not. The shoes are too small compare with n actual US size. To cut the story short, in order to send me the replacement I need to pay again a logistic fees to send my replacement shoes. I told them Dwarves is a KILLER, Tina told out of courtesy she will waive those fees. She's asking me different question, picture of my foot etc. I decided to not to pursue to my new shoes size 7. Refund was credited but less logistic fees which is $28.00. All of this logistic fees was not FULLY DISCLOSE before you place your order. I am American and we don't do that kind of business. We treat our custoner correctly. I file claim with my bank. The purpose of this review to inform and alarm all customer especially if you live in US. American customer be careful and if you still want to place your order with Dwarves make you know that the shoes will fit you otherwise ready for a lot of logistic fees. I will no longer going to do business with Dwarves. In fairness with China.

My first purchased winter boots! They are very comfy, guinuine leather, very soft and true to size.

Since June, I have purchased many pairs of shoes (12) from this company. While the shipping does take about 15 days, as they are made in China, every pair I have fits delightfully and people notice them. I've never had to return a pair, I've bought a couple of returns on sale (those are shipped from New Jersey). Customer service has been very helpful when I had questions. They are very responsive.

The shoes are decent, but they’re not high quality leather. They don’t fit right so I submitted a return and got a sketchy email back with an address in New Jersey to send them to, but that they’d be sent back to China for return processing. When you’re spending $300 for boots, this is terrible customer service. This company is a scam.

I've purchased several of these shoes and they are very comfortable. Dwarves shoes are highly recommended.

I love the loafers - absolutely gorgeous and chic. You can tell they're handmade with real care. They're stylish yet comfortable, and the design perfectly balances classic charm with a modern edge. Durable for a long day walk, and I just bought another pair for winter!

Great communication and the shoes are lovely. Very happy with my purchase.

Misleading advertising — advertised as “leather” and US-based but shipped from China
I ordered some boots (Order ##42020) after seeing their Instagram showing a USA address and product pages describing the boots as “leather.” The tracking revealed the package came from China. When I contacted the seller they confirmed it shipped from China and claimed “excellent quality,” but the boots that arrived are clearly not leather, poorly made, and do not match the advertised photos.
I began the return process and was told I must pay return shipping both to a US address and additionally to China, which would make me lose money rather than be refunded. I do not recommend buying from dwarvesshoes.com until they correct their advertising and return policy. Not honest advertising — buyer beware....You as a company discounted both the shipping to an address in NJ USA and the fee for returning the product to China.