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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, describing it as a worthwhile investment for managing media collections. Many find the software versatile, reliable, and easy to use, even for those less tech-savvy, enabling them to digitize and preserve their physical media. The customer service is frequently highlighted as excellent, with support teams receiving specific commendation for their helpfulness and responsiveness. However, some customers also noted issues with specific applications, such as the StreamFab app, which was described as buggy and prone to freezing. A few other people also felt that the software could be problematic with 4K content or required a constant internet connection, leading to concerns about monitoring. There were also isolated reports of difficulties with burning discs and some dissatisfaction with the evolution of lifetime purchases into subsets of products.

What people talk about most

Product

Customers had positive experiences with product, appreciating its high quality, usefulness, and continuous... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the software's ease of use,... See more

Quality

People report positive experiences with quality, consistently praising the high quality and usefulness of the... See more

Customer service

Consumers find customer service to be overwhelmingly positive, with many describing the support as "the best"... See more

Application

Customers consistently note ambiguous experiences with the app, with some reviewers praising it as great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I first bought DVDFab Ripper/Copy over 10 years ago. Recently I bought another lifetime package that included Blu-ray and more. Over the years glitches were sorted out, improvements and upgrades ad... See more

Rated 5 out of 5 stars

An instruction was unaware while installing DVDFab causing disc could not be ripped. Enquiry was then made and reply was given promptly. Step by step instructions on solving the issue was provided... See more

Rated 5 out of 5 stars

As a movie collector since the 90s, i have thousands of OOP DVDs, Bluray and 4Ks. I have been using DVD Fab for a long time to back up my collection onto a NAS. And lucky i have as already over 50 ti... See more

Rated 5 out of 5 stars

I recently downloaded Passkey from DVDFab. I tried it and liked that it worked so well. I went ahead and purchased the license. I had a problem immediately and contacted their support. I was in... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

Founded in 2003, DVDFab is an international leading multimedia processing software supplier, dedicated to developing and exploring multimedia experiences for worldwide users. Our featured products, including DVDFab, StreamFab, UniFab, and PlayerFab, have been trusted by millions of users. Thank you for choosing DVDFab. We are sparing no efforts to provide the best tech as possible as we can. DVDFab is right here and accompanies you as always.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

681 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Solid, supported software to backup your physical media

As a movie collector since the 90s, i have thousands of OOP DVDs, Bluray and 4Ks. I have been using DVD Fab for a long time to back up my collection onto a NAS. And lucky i have as already over 50 titles are not playable on my Oppo 203 due to disc rot. Its great peace of mind and allows me to have all the benefits of instant streaming of my collection via a NAS (using Plex / Emby) with the quality of physical media. Highly recommended.

8 February 2026
Unprompted review
Rated 1 out of 5 stars

Days after I uninstall your nagware

Days after I uninstall your nagware, I happen to notice in Task Manager that your nagware is still running on my computer. Seriously, does uninstall not mean anything any more?

4 February 2026
Unprompted review
DVDFab logo

Reply from DVDFab

We are sorry to hear that you are still seeing our software process running after you have uninstalled it. This is unusual and can be frustrating.

It is possible that some residual files were not completely removed during the uninstallation process. This can sometimes happen if background processes were still running at the time.

To resolve this, please try the following step:

Press Windows Key + R, type %appdata% and hit Enter.

In the folder that opens, look for any folder related to DVDFab.

If you find it, please delete it.

After that, restart your computer and check if the process is still running in Task Manager.

If the issue continues, or if you are uncomfortable locating the files, please visit our official website and contact us on the "Support" page. We will be happy to provide you with more detailed, step-by-step instructions to ensure a complete cleanup.

We apologize for the inconvenience and appreciate your patience.

Rated 4 out of 5 stars

Comprehensive - Effective

The user interface is a bit on the complicated side. I've ripped over 1000 DVDs and BluRays with less than 20 it couldn't handle for some reason. I both back up my disks to .iso files and also rip the main movie to a library for my multimedia system. I'd probably rate it 4.5 stars if I could.

2 February 2026
Unprompted review
Rated 4 out of 5 stars

A first-class software but too expensive

I have been using DVD Fab, Uni Fab and Streamfab for many years now. The devolpers are doing very good in updating and releasing new versions of all the software they sell. DVD Fab is my favorite software for ripping, copying and creating DVD, Blu-ray and UHD Discs. The two features i like the most is the AI upscaling profile the allows you to rip blu-ray discs and upscaling it to 4K HDR10 movie and the UHD ripper and creator. If the price would have been much lower, I would have rated this software 5 stars.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

A Solid Tool for Long-Term Blu-ray Storage

I’ve been using DVDFab for about a year now, mainly to convert my Blu-ray discs into MP4 files so I can watch them on the go. What made the experience great for me is how practical and reliable the whole process is. Once a disc is converted, I can store it on an external hard drive, which saves a lot of physical space and gives me peace of mind knowing my movies are backed up.

What DVDFab does especially well is making something that could be technical feel approachable. The software is straightforward to use, the conversion quality is solid, and it’s flexible enough to fit different needs—whether you’re trying to preserve a collection, travel with your library, or protect yourself from damaged or lost discs. Being able to rely on my digital copies if something happens to the original Blu-ray has been a big win for me.

No software is perfect, but overall DVDFab delivers exactly what it promises. If you’re someone who wants to digitize Blu-ray discs for personal use and long-term storage, this is a dependable tool that actually fits into real life, not just a demo scenario.

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Authorization Problem

I bought a new computer and had a problem authorizing my product. I opened a ticket and it was taken care of within a day.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

9% is as far as it ever went

Downloaded the latest version to try it out. Glad that I didn't spend any money on this app. After 3 attempts, it froze at 9% every time.

2 January 2026
Unprompted review
DVDFab logo

Reply from DVDFab

Thank you for reaching out and for taking the time to try our latest version. We sincerely apologize for the frustration caused by the repeated freezing at 9% during your installation attempts. This is certainly not the experience we want you to have.

To help resolve this promptly, we would like to gather a bit more information. Please share the log files using the Feedback feature in the program for troubleshooting. Thank you for your time.

Rated 5 out of 5 stars

DVDFab review.

I purchased the life time version so I will always have the most current version.

I've been using this program to back up family CDs and DVDs for about 3 years with NO problems.

It does what it's supposed to do and it does it well!

20 December 2025
Unprompted review
DVDFab logo

Reply from DVDFab

Thank you for your review and for being a valued lifetime member. We're thrilled the program has been working reliably for your family archives. Wishing you a very happy New Year!

Rated 5 out of 5 stars

DVDFab is the Best and Most Versatile!

I have used other software to rip DVDs and BluRays and to do video conversions, DVDFab is the most versatile, easiest to use, the most reliable, and the only software I have found that will reliably rip BluRays. I have been using DVDFab for about 2 years.

11 December 2025
Unprompted review
DVDFab logo

Reply from DVDFab

Thank you for your excellent review! We're so glad DVDFab has been the most reliable and versatile solution for your needs over the past two years. We truly appreciate you sharing your experience.

Happy New Year to you!

Rated 5 out of 5 stars

Wonderful Software - Wonderful Support

There were some issues with the All-in-One I purchased, but within a day they had it all worked out. It was actually on my end, but they knew exactly what I needed to do. DVDFab's software is wonderful and the support is top notch. They know what they are doing and they are very nice when dealing with them. Thank you to the support team for the quick responses.

11 December 2025
Unprompted review
DVDFab logo

Reply from DVDFab

Thank you for sharing your positive experience with both our software and support team. We're glad our team could quickly help resolve the issue and are happy to hear you're satisfied. Your kind words mean a lot to us.

Wishing you a wonderful New Year!

Rated 5 out of 5 stars

Did exactly what I wanted the product…

Did exactly what I wanted the product to do when I purchased it

9 December 2025
Unprompted review
DVDFab logo

Reply from DVDFab

Thank you for your feedback! We're very pleased to hear the product met your expectations perfectly.

Happy New Year!

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