I’d like to thank Martha and team for all the help and assistance they gave me to replace a broken personalised wine glass that was so special to me! They did an excellent job matching the glass and... See more
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About Dust and Things
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Contact info
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, United Kingdom
- 03452221501
- support@dustandthings.com
- dustandthings.com
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Great personal photo album
Looks great, love that you can personalise this item. It’s for a 60th birthday and just perfect. Arrived promptly. Great service. Thank you
Speedy service
Items ordered were spot on and very speedy delivery. As usual I left it a bit late to order as I needed the memory boxes for a christening on the Sunday and only ordered them on the preceding Monday. They arrived on either the Tuesday or Wednesday of that week so thank you very much. Great service as always.
Feedback
Good service.and spoke directly but expected print on photo frame to be larger as only 1 small word.This wasn't mentioned on phone call.I will still use Dust and things as I have Good service and items in the past
Very impressed, will order from here again
Brilliant! Exactly what I wanted and quick delivery. Will definitely order again
Excellent quality baby keepsake box
Excellent quality baby keepsake box. This is my third time purchasing from them for all my children. I've experienced great service every time.
Beautiful planter
Ordered a planter for my sister in law , it’s absolutely beautiful- with the names of my nieces and nephew on it . Looks amazing I am so so chuffed and I know my sister in law will love it . Delivery so prompt also . And very well
Packaged thankyou so much

Reply from Dust and Things
Excellent customer service and product
Excellent customer service and a great custom product, swiftly delivered.
I'm a repeat customer and I'll be back
Fourth purchase and I'm certain there will be more! Every one has been a winner - unique personalised gifts delivered very promptly and at very reasonable prices! You will not be disappointed with any of their products.
Great company
Great company, provided a lovely christmas present. 100% would recommend
on time and as promissed
Very helpful on the phone and contacted…
Very helpful on the phone and contacted me about a slight delay with the product I ordered but item has now arrived and I am very pleased with it.

Reply from Dust and Things
Lovely product and great customer service
Ordered a couple of items for friends for Xmas, absolutely lovely products and Rhian and the team were very helpful with any questions I had
These little boxes are lovely I had my…
These little boxes are lovely I had my grandchildren’s names put on them but the rest of the box they can paint and decorate themselves.
A fantastic small company
I’ve been using Dust and Things for many many years now… I don’t have a single family member who isn’t the proud owner of at least 1 engraved coaster, personalised glass, titled cheese board or something else.
Such a fab company and always on the ball with price, quality, communication, accuracy and speed of delivery.
My go to company for a great personalised gift (even if some are just for me).
Thank you to all involved - the designer, engraver, packer etc
Will 100% be ordering again in the future.
Thank you so much.
Adam
(P.s. so glad you’ve gone back to the stamps showing who designed, engraved the items… although I still miss the little picture of the whole small team involved that used to be sent!).
Repeat purchaser…
Forth time I have purchased this beautiful baby keepsake box. They are gifts for all my nieces and nephew when they are born! They are such a lovely personalised gift, which is always gratefully received. Fantastic product and great seller. Absolutely no hesitation recommending the seller and product to anyone. Perfect 10/10.
Highly recommend
Very helpful customer service...wanted the size of the wording changed and they were happy to accommodate this request.
Delivered quickly and packaged well, so no damage to items.
Definitely recommend and would use again.
Thank you Dust and Things x
Two keychains arrived broken
Two keychains arrived broken, the metal clasps simply fell off in the envelope. They are unusable.

Reply from Dust and Things
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