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Durapaw Reviews 5

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TrustScore 4 out of 5

4.0

Pet Supply Store
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Company details

  1. Pet Supply Store

Written by the company

At DuraPaw, we create fun, durable dog toys like our unique "2 in 1 Rippables" toys. Our monthly subscription boxes are packed with high-quality toys and treats. Based in Edmonton, Alberta, we ship across Canada and to the USA! We love providing top-notch service to our fellow dog lovers.

Contact info

4.0

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Such a great company!

I reached out to DuraPaw before placing my first order to give them a heads up about my boy Bear (who would test ANY toy in a maximum capacity) and they were happy to work with me to find out what he needed from a subscription box! This is a great company, because after we received the first box, (that he LOVES the toys from by the way!) I wanted to let them know that their hard rubber lamb toy survived a two hour long play session and was still usable (giant success with a boxer rottweiler mix), and how very pleased I was about this! They were not as pleased with the durability of it, and have decided to send us a replacement toy, because Bear is truly a menace of a chewer. They stand behind what they sell, and we are looking forward to maintaining our subscription! I am so very happy to be a customer to a company that actually cares about what they're selling and the people and pups they are selling to. ☺️ Thanks again DuraPaw!

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Strong unique toys

My labradoodle, Mickey , has been enjoying his Durapaw toys for a couple of years . The toys can last for a long time and I love the new creative themes every month .

11 July 2024
Unprompted review
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Reply from Durapaw

Hi Mickey! Thank you so much for taking the time to share your feedback and review. If you ever need any assistance with Mickey's preferences, please do not hesitate to reach out :)

Rated 5 out of 5 stars

We love getting our Durabox

We love getting our Durabox and my dog knows the box is just for them. Happy with the quality and durability.

24 May 2024
Unprompted review
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Reply from Durapaw

Hi Stephanie,

Thank you very much for taking the time to leave us this kind review! Your support means the world to us and we are happy to see your pup has been enjoying everything. :)

Rated 1 out of 5 stars

bad quality toys my dog destroy…

wrong advertising, bad quality toys my dog destroy everything in a few minutes. I can buy the same toys at the dollar store

30 April 2024
Unprompted review
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Reply from Durapaw

Hi Robert,

Thank you very much for your review. We are deeply sorry if any toys you purchased did not meet your chewer’s needs. I tried to look up your order but couldn’t find anything matching the dates of your experience and review. If you have an order number, please email us at hello@durapaw.ca. This will help us identify which toy(s) were affected. Our website also has a live chat feature, where we can provide insights and help you find the best-suited toys based on your dog’s breed, size, and chewing habits. Your feedback is greatly appreciated by our small business, and we are always looking for ways to improve! :)

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