If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get... See more
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Durable is an AI-powered website and small business platform built to help businesses get online quickly and grow with confidence. At its core, Durable makes it easy to create a professional website that looks polished, communicates clearly, and is ready to launch in minutes. From structure and content to visuals and layout, everything is designed to help your business show up well from day one. Beyond the website, Durable focuses on helping businesses get discovered and stay competitive. Built-in tools support search visibility, market and competitor insights, content creation, and ongoing optimization, so your business can attract the right customers and adapt as things change. Durable brings your website, growth tools, and business intelligence together in one place, giving small businesses a clear path from launch to long-term momentum, all with one login.
Contact info
Vancouver, Canada
- support@durable.com
- durable.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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Effective and Responsive Support
Effective and Responsive Support; intuitive interface and streamlined production
Needed a help with couple things for my…
Needed a help with couple things for my website and wrote the assistance. They answered very fast, kindly and solving step by step all the problems I had. Super recommend!
The best customer service ever
The best customer service ever. Aljohn’s help was remarkable as he helped me fix some issues with my account. The overall experience is great but what made it greater was the immeasurable support from Aljohn! I highly recommend you use Durable.
Fast customer service
Fast customer service. Aljohn very knowledgeable with domain transfer process.
Technical Issue SOLVED
I was having a technical issue on the settings of my website and Leodith worked on it relentlessly for more than a week without giving up. And when it was all fixed, he sent me a prompt update.
Durable made it very easy and fun.
Durable made it very easy and fun.
Great customer service, I highly recommend 👌
Need a website? You can't beat Durable.co
If you are thinking about putting up a website you don't need to go any further than Durable. It uses AI to assist in its creation which allows you to do it yourself. But if you need help you can get it. Rita was absolutely wonderful to work with and she did a phenomenal job perfecting what I started. I just cannot speak highly enough about her creativity, competence and patience. What a wonderful company!
Great Support
I have to say the live support I’ve received has been outstanding. Super helpful and really know their stuff. Had a support call from Stuart this morning and he was just fantastic. Highly recommended
Great support by Stu
Stu was great. he provided timely support, clear communication, precise solution.
Rita was amazing
Rita was amazing. Taking time to walk me through my site and answering my questions thoroughly. I feel so much better and empowered to update my site now.
5 stars to Anjie
Anjie from durable made the experience easy and quick. She is professional and knows her stuff very well, really recommend this product
My session with Durable (Rita) was very…
My session with Durable (Rita) was very productive. I appreciate her feedback.
( Stu ***** )
( Stu ***** )
Excellent technical support! I couldn’t connect my domain for three days, and Stu from Durable.co fixed it in just 10 minutes. Fast, clear, and super efficient!
Come on
I was initially impressed by Durable's AI concept, but my experience turned into one of profound disappointment and anger. I discovered that the Russian language is completely excluded from the platform.
Let me be perfectly clear: I am not a supporter of the Russian regime. I am a political refugee. I sacrificed my home, my career, and my entire life to leave Russia precisely because I refuse to support the war and the actions of that government.
After losing everything to stand for what is right, I come to a Western platform only to be met with... this. A blunt, thoughtless form of discrimination that punishes me for the language I was born with.
Your policy doesn't hurt the Kremlin. Their lives are, as you say, insured and provided for. Your policy hurts people like me — the opponents, the refugees, the very people who have already paid the highest price. You are punishing the allies, not the enemies.
It's a lazy, performative, and ultimately cowardly way to signal virtue. You are not standing with Ukraine; you are simply kicking people who are already down. I expected better.

Reply from Durable
I received a bill for auto-renewal
I received a bill for auto-renewal, which I wasn't even aware of, and when I requested a refund, the response was positive and immediate. Really superb customer service!
Super quick response and resolution
Super quick response and resolution! Customer service staff know exactly what they're doing.
Immediate and Exceptional Service
My issue was resolved almost immediately, with clear and detailed instructions provided in case I need to revisit the process in the future. Durable’s services, features, and customer support have all been exceptional. I would absolutely recommend them to anyone wanting to build a website, whether for business or personal use.
Domain name porting to Website
Al was patient, attentive and available over a 2 day period. He walked me thru each DNS record and caught my mistakes. Always calm and professional. Each time I logged in I was hoping it was him on the other end. Many times you get a new person that isn't up to speed. That Peron Mr. Al gets a 🥇! Thank-You.
New business made easy
I just started my business Nine Crowns of Grace and I needed to create a website for my products, a blog and my devotionals. It was hard to try to find one website or domain that could give me everything that I need and it not be overly complicated. Durable has made the process so super easy and even the things that I don't understand. I have been able to reach out and get the help that I needed and the customer service is excellent. Aljohn helped me with getting information hooked up to my domain and did a fast and excellent job. I truly appreciate the followup. I look forward to a long working relationship with them and I thank you for everything that you have done to make my business dreams come to life.
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