dundle.com Reviews 76,579

Reply from dundle.com

4 days ago

Hello, We are sorry that your experience with us was not satisfactory, due to an increase of customers, we are currently having trouble to keep up with the amount of inquiries. We ask for your patience as we try to resolve all incoming issues within 1-5 days.

Our team is always happy to help, and we would really appreciate the opportunity to assist you and resolve the situation. Could you please reach out to our support team support@dundle.com with a few more details about what happened? Once we have your information, we’ll do our best to look into it and help you as quickly as possible. Thank you in advance, and we hope to hear from you soon.

Kind regards,
dundle

Reply from dundle.com

4 days ago

Hello,

We are sorry that your experience with us was not satisfactory, due to an increase of customers, we are currently having trouble to keep up with the amount of inquiries. We ask for your patience as we try to resolve all incoming issues within 1-5 days.

We have taken a look at your issue, and we take your complaint seriously. It seems our Security Department has sent you additional information regarding your issue. Please check the communication channel to see more information about the situation. You may have to take additional steps to resolve the issue.

Thank you for your understanding and cooperation!

Kind regards,
dundle

Reply from dundle.com

4 days ago

Hello,

We’re sorry to hear that your experience with us has not been satisfactory. Due to a recent increase in customer inquiries, we are currently experiencing delays in our response times.

We understand that you have been the victim of a scam and we are very sorry to hear this.

At the moment, we were unable to find any previous contact with our support team regarding this issue. Our team is always happy to help, and we would greatly appreciate the opportunity to assist you in resolving the situation.

Could you please reach out to us at support@dundle.com with a few more details about what happened? Once we receive your information, we will do our best to investigate and assist you as quickly as possible. Please note that responses may take between 1–5 days as we work through all incoming requests.

Thank you for your patience and understanding. We look forward to hearing from you.

Kind regards,
Customer Support Team

Reply from dundle.com

5 days ago

Hello,

We are sorry to hear that this situation happened to you!

Please know that we have no affiliation with a third party. You might have been approached by a third party, and they asked you to purchase these codes as a form of payment. Gift card codes are instantly redeemable and are lost to you the second you share them. We are also no longer able to return a product as soon as it has been shared with a third party.

If you have any other questions, please send them to support@dundle.com.

Kind regards,
dundle

Reply from dundle.com

5 days ago

Hello,

We are sorry to hear that your code is not working.

However, we have not received any contact from you so far, and we would like to assist you in the best way possible.

Could you please reach out to us at support@dundle.com, explaining your situation? With more information, we should be able to find a solution.

Thank you for your understanding and cooperation.

Kind regards,
dundle

Reply from dundle.com

5 days ago

Hello,

We are sorry to hear this happened to you! Please note that we are not affiliated with any third parties. It is possible that you were approached by a third party who asked you to purchase these codes as a form of payment. Gift card codes can be redeemed instantly and are no longer secure once they have been shared. Unfortunately, we are unable to refund or return a product once the code has been shared with a third party.

We suggest you report this incident to the authorities.

If you have any other questions, please reach out to us at support@dundle.com.

Kind regards,
dundle

Reply from dundle.com

5 days ago

Hello,

We are sorry to hear that you had a bad experience.

Please note that we are not affiliated with any third parties. It is possible that you were approached by a third party who asked you to purchase these codes as a form of payment. Gift card codes can be redeemed instantly and are no longer secure once they have been shared. Unfortunately, we are unable to refund or return a product once the code has been shared with a third party.

If you have any further questions, please contact us at support@dundle.com.

Kind regards,
dundle