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Dunbutiken.se Reviews 2,017

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 2 out of 5 stars

I ordered a duvet for my kid on the 11th of January. I heard nothing before a week later when I get an email the duvet need to be ordered and will hopefully arrive to dunbutiken within two weeks. Fe... See more

Rated 5 out of 5 stars

This is not my first purchase from Dun butiken as I have bought several products before. I can warmly recommend this shop as I have been really happy with all that I have bought. Fast delivery and the... See more

Rated 5 out of 5 stars

We bought a lovely duvet and we are so happy with it! The ordering and delivery process was so easy and fast! Would buy from them again! Excellent quality all around.

Rated 5 out of 5 stars

I have bought the Ringsted and Engmo down blankets and pillows. However, I prefer the Astrid collection (Fryser Alltid and fryser ibland) from Engmo more, and it smells less. My husband got the Ring... See more

Company details

  1. Bedroom Furniture Store
  2. Bathroom Remodeler
  3. Interior Designer

Written by the company

Dunbutiken är en svensk e-handelsbutik med fokus på täcken, kuddar och bäddtextilier i hög kvalitet. Vi arbetar med noggrant utvalda varumärken som Engmo Dun och Norsk Dun för att ge bästa möjliga komfort. Vi säljer till privatpersoner via vår e-handel och levererar även till hotell och företagskunder. Vårt mål är att göra det enkelt att sova bättre – med rätt produkter, snabb leverans och personlig service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

1,5 month late delivery and lacking updates information

I ordered a duvet for my kid on the 11th of January. I heard nothing before a week later when I get an email the duvet need to be ordered and will hopefully arrive to dunbutiken within two weeks.
February 1st (two weeks later) I write again, since I have not heard anything. The answer is that it will arrive next week. After almost two weeks I write again, since I again heard nothing. Apparently it will arrive later that same day. The day after I get an automated email from dunbutiken that it has been sent via DHL. All the replies from dunbutiken was polite, and excusing, but I do not feel it's my responsibility to check up on what is happening, when they are late (1,5 months late) with an order. If I had known it would have taken this long I would have found a duvet somewhere else, and that's maybe a reason not to be upfront with the information...

14 February 2024
Rated 5 out of 5 stars

Excellent Quality and Service

We bought a lovely duvet and we are so happy with it! The ordering and delivery process was so easy and fast! Would buy from them again! Excellent quality all around.

6 October 2023
Rated 5 out of 5 stars

Warmly recommend

This is not my first purchase from Dun butiken as I have bought several products before. I can warmly recommend this shop as I have been really happy with all that I have bought. Fast delivery and the best prices.

11 November 2022
Rated 5 out of 5 stars

I have bought the Ringsted and Engmo…

I have bought the Ringsted and Engmo down blankets and pillows. However, I prefer the Astrid collection (Fryser Alltid and fryser ibland) from Engmo more, and it smells less. My husband got the Ringsted collection and he likes them very much. So difficult to say which ones are better. I tested the Astrid Fryser ibland with one from Ikea (one red dot warm level from my kids) and I was cold with the Ikea one.
I like the very good description and detailed information from this Webshop in comparison with other online shops. The delivery was also fine.

18 May 2020
Unprompted review

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