While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
La storia nasce negli anni 60 a Marsala da Pino Palermo, il quale dopo aver frequentato bottega presso la più rinomata sartoria della città, decide di aprire la sua sartoria. Avendo come obiettivo l’innovazione e forti dei valori tramandati dal padre, nei primi anni 90 prendono la guida dell’azienda i figli Sergio e Roberto. Nello scenario di una progressiva crescita del settore commerciale on-line nasce, infine, l’e-commerce duepistudio.it
Corso G. Amendola, 18, 91025, Marsala, Italy
4.8
316 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from duepistudio
"Thanks so much! We're thrilled to know you were impressed with our service. We really appreciate you taking the time to share your feedback!"
"That's fantastic to hear! Making sure you have a great experience is what we aim for, so this really makes our day. ✨"
Reply from duepistudio
That's fantastic to hear! We always aim for the best, so getting a 10/10 is super rewarding. Thanks a bunch! 😉
Paid a delivery fee and UPS want even more money?
Reply from duepistudio
Hello, thank you for choosing us.
Reply from duepistudio
Mr. Steve, thank you for choosing our online store for your purchase.
Perfect customer service and response to questions. Shoes arrived in Dubai very fast. Highly recommend their store and overseas delivery. Thanks
Reply from duepistudio
Mr. Steve, thank you for choosing us. We do our best to meet delivery deadlines. We're happy we did, see you soon.
Reply from duepistudio
Hello, thank you for your purchase.
I had to pay 34.- for douane, and the delivery with ups was not even 1 star.
Reply from duepistudio
Dear customer,
customs costs for purchases outside Europe are always paid by the customer as described in our conditions and terms of sale. The thing that we regret is having received a review from you regarding our service. Perhaps the review should have been made to UPS which is the real protagonist of this story. We regularly ship outside Europe and all our customers have been satisfied. We are sorry for your disappointment but customs costs do not concern our policies. Best regards.
My order was lost and I waited 15 days for the parcel. I ordered a bag for my husband’s birthday, and therefore he was left without a gift for his birthday. And the bag is of high quality, the product is original.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
