Edited: Issue resolved received funds after 16 days. I put300$ on my Duelbits account, played in sports had few winnings some losses, but I gained around 700$, I tried to withdraw 250 more than tw... See more
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Review summary
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What people talk about most
Based on these reviews
Overall, great site, compared to other online gambling sites. Deposits and withdrawals work perfectly. Rewards are good as well, daily, weekly, and monthly rakeback. Cool blackjack games as well. Only... See more
Company replied
Had them ask me kyc just because i won some money which honestly is a shady practice for a crypto casino, but since in the end they approved it even tho im from restricted country have to be fair, the... See more
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Company details
About Duelbits.com
Written by the company
Contact info
3.3
Average
317 reviews
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The whole experience is better than the…
The whole experience is better than the rest. Ace's rewards are my favorite.
10 November 2023
Unprompted review
Reply from Duelbits.com
We're ecstatic to receive your positive feedback about our casino! Creating a fantastic experience for our players is our top priority. Thank you!
Reply from Duelbits.com
Your words mean a lot to us! We're thrilled that you had a great experience at our casino. Thank you for being a part of our vibrant community!
The "banned" my account, but...
If you win betting, the bookmaker will ban you, expect that. Some books won't pay you, they will scam you. Thankfully, Duelbits paid me the totality of my money after I passed KYC.
Their support was kind all the time, so I guess, thanks. If I could reopen my account, I would do it, no doubt.
8 November 2023
Unprompted review
Reply from Duelbits.com
Thank you for your generous review! We're glad our customer support team could make a positive impact. Your support is much appreciated!
Reply from Duelbits.com
We're thrilled to have received your positive review! It's fantastic to hear that our customer support team served you well. Thank you!
Reply from Duelbits.com
"Thank you for your review! We're delighted you're enjoying our vast game collection and speedy withdrawals. Your satisfaction is our priority, and we're committed to maintaining a diverse array of games while ensuring fast and efficient withdrawals for our players. We appreciate your support and hope you continue to enjoy your gaming experience with us!
Reply from Duelbits.com
Thank you very much for the positive review. It means a lot to us.
reactive site
reactive site, nice rewards (would expect a better program for big roller like some annualy wager, deposit offer ect...)
31 October 2023
Unprompted review
Reply from Duelbits.com
Thank you for your positive feedback! We're glad you appreciate our reactive site and rewards. Your suggestion for a more comprehensive program for big rollers is noted—we're always looking to enhance our offerings. Rest assured, we're working on developing more tailored incentives. Your support means a lot, and your input helps us improve. Stay tuned for exciting updates!
Love it
Love it! Would like a little bit more rewards considering the amount I’ve gambled, however, good performance and a solid platform
31 October 2023
Unprompted review
Reply from Duelbits.com
Thank you for your support and loyalty! We're thrilled that you're enjoying our platform. We hear you on the rewards and are continuously working to make sure our loyal players get even more value. Your feedback helps us strive for excellence. Here's to more great times ahead at our casino!
Sport pick not easy & withdrawal…
Sport pick not easy to navigate without visiting everygame.
Also sometimes deposit takes time and will have to chat support each time..
Minimum withdrawal for usdt too high. Should be set to at least 10 usdt for those with low income
31 October 2023
Unprompted review
Reply from Duelbits.com
Thank you for sharing your feedback with us! We truly appreciate your insights on the sports pick navigation and deposit process. We're diligently working on enhancing these aspects for a smoother experience. Regarding the minimum withdrawal for USDT, we're taking your suggestion into serious consideration to better accommodate all players. Your input is invaluable to us as we strive to improve our services.
Great customer service skills
24 October 2023
Unprompted review
Reply from Duelbits.com
We're grateful for your positive review! It's wonderful to hear that our customer support team met your expectations. Thank you for playing with us!
The easiest to use and most reliable casino
I don't have much experience with casinos, however, I like online games and I was curious to play.
I created my account simply, when I won on the slots, I received my money instantly. I didn't need to leave mountains of documents to get the money! Very satisfied with Duelbits.
23 October 2023
Unprompted review
Reply from Duelbits.com
Your review brightened our day! We're grateful for your positive feedback about our casino. We're dedicated to making gaming fun for everyone!
Reply from Duelbits.com
We appreciate your positive review! Thank you so much.
Are the best
Are the best. They always pay instantly, regardless of the amount. clean and easy to use platform. I recommend.
23 October 2023
Unprompted review
Reply from Duelbits.com
Thank you for your kind words! We're thrilled to have provided you with an enjoyable experience at our casino. Your support means everything!
Like this platform
Like this platform, one of the best in my opinion. Some good wins already on my wallet 👍🏻
20 October 2023
Unprompted review
Reply from Duelbits.com
We're delighted to receive your wonderful review! Providing an exceptional casino experience is what we strive for. Thank you for your support!
I had a minor problem receiving my…
I had a minor problem receiving my bonus but it was quickly resolved by support! Thank you!
21 October 2023
Unprompted review
Reply from Duelbits.com
Thank you for your glowing review! We're delighted that our customer support team could assist you well. Your support means a lot!
Reply from Duelbits.com
We're grateful for your positive review! It's wonderful to hear that our customer support team met your expectations. Thank you for playing with us!
After finishing rollover for my bonus
After finishing rollover for my bonus, they told me "Your 'Sportsbook Welcome Offer ' bonus has been declined due to a breach of our General Promotional Terms and Conditions.". When asking their support they refused to elaborate. Scam site avoid.
8 October 2023
Unprompted review
Reply from Duelbits.com
Dear Pomiz,
Thank you for taking the time to share your feedback with us. We regret any inconvenience or misunderstanding you may have experienced.
At Duelbits, we prioritize maintaining a fair and transparent platform for all our users. As outlined in our General Promotional Terms and Conditions, The Promoter reserves the right, at its reasonable discretion, to withdraw the availability of promotions from any individual customer or group of customers at any time. This measure helps ensure the continued integrity of our platform.
We understand the frustration you might feel, and we urge our users to thoroughly review and understand our Terms of Service to ensure a smooth experience on our platform. We value our users and are always here to address any concerns you might have.
Warm regards,
Duelbits Team.
abusive moderator and support doesn t care
got muted on chat for no reason, support just doesn t care about me and the fact that i got a abuse mute, and a chat moderator its abusing i ll leave the conversation here:
04:11 AM | 👑Crown👑: hello, WatchingAbyss just muted me for no actual reason, can u verify and unmute me please? thank you
04:14 AM | Sara from Duelbits: Hello there. Thank you for contacting us. We are happy to have you here at Duelbits.
Unfortunately we are not able to do this, once chat moderators block you, you will need to wait until they decide to unmute
04:14 AM | 👑Crown👑: i got mute for nothing
04:14 AM | 👑Crown👑: he just abuse mod
04:15 AM | 👑Crown👑: do you care of players? or of mods? mods can do anything they want?
04:15 AM | Sara from Duelbits: Sorry sir, unfortunately, we do not have control of this
We do not have information how they work
We can not help you on this
04:16 AM | 👑Crown👑: ok i will leave a trustpilot revire based on this conversation
04:16 AM | 👑Crown👑: review*
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Exported from Duelbits on October 2, 2023 at 04:16 AM Europe/Madrid time CEST (GMT+0200)
2 October 2023
Unprompted review
Reply from Duelbits.com
Dear Boi,
We appreciate your engagement with our platform and are sorry to hear about your experience. At Duelbits, we strive to maintain a friendly and respectful environment for all our users and staff. Upon reviewing the chat logs, it was determined that the 24-hour mute placed on your account was due to disrespectful behavior toward our staff members.
We encourage all users to adhere to our community guidelines and maintain a respectful demeanor when interacting on our platform. We value the feedback of our community and are always working to improve our user experience. If you have any further concerns or questions, feel free to reach out to our support team, and we’d be happy to assist you.
Regards,
Duelbits Team!
Trustable casino
Trustable casino, no limitation, fast deposit/withdraw. It has all it needs to enjoy the experience (till you win money ofc xd)
11 August 2023
Unprompted review
Reply from Duelbits.com
Dear Pro Gambling
We hope this message finds you well and thriving. We wish to express our deepest gratitude for the feedback you've provided.
At Duelbits, we take immense pride in one of our standout features – our lightning-fast withdrawals. Your acknowledgement fuels our commitment to delivering an exceptional experience for each and every one of you.
We understand the significance of efficient withdrawals, especially in the fast-paced world of online gaming.
Kind regards,
The Duelbits Team
Perfect expérience
10 August 2023
Unprompted review
Reply from Duelbits.com
Dear Xixi,
We wanted to take a moment to express our sincere gratitude for your kind words and positive feedback which truly brightened our day.
Knowing that you had a positive experience with our services at Duelbits brings us immense joy and pride. We strive to provide the best possible experience for all our customers, and your feedback reaffirms that we're on the right track.
Best regards,
Duelbits Team.
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