Ducting Systems Reviews 156

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Best ducting system on the market today. Simple and flexible installation, very high quality components. Great service and quick delivery of product. Yes it is expensive but you get what you pay fo... See more

Rated 3 out of 5 stars

Hay guys,, I ordered 5' of 8" flex metal duct. The product is exactly what I needed, with only one complaint. The box would have easily accommodated the 5', but unfortunately, the section measured 8"... See more

Rated 5 out of 5 stars

Once you know exactly what you wish to order, the process is painless. Delivery is amazingly speedy and all components were properly packaged for shipment. A genuine review should contain at lea... See more

Rated 5 out of 5 stars

I'm giving 5 stars on this review because the customer service and Nordfab products are great. I ordered a custom size product online and a team member called me to make sure it was exactly what I nee... See more

Company details

  1. Home & Garden

Information provided by various external sources

Ducting Systems offers free system design and sales support for Nordfab Ducting products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

156 reviews

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Rated 5 out of 5 stars

Air Cleaning Specialists Inc is a Great company to do business with

Great company to do business with. Fast, professional courteous service EVERY time I have called in.

Fast shipping.

One problem: The packaging from the manufacturer of the ducts and accessories is VERY poor. This NEEDS attention. In my first order yrs ago, I almost got seriously injured from a HUGE box of 5' ducts that fell on me when I cut the box open. Thank Jesus I was not injured.

Sadly, I notice that nothing has changed since; as each package is still poorly done.

For whatever it's worth.

8 June 2018
Unprompted review
Rated 4 out of 5 stars

5 starts except no Internet order tracking

Would have given 5 stars but their Internet ordering process doesn't have any order tracking.
This is way behind the power curve for most Internet ordering systems and, frankly, it's expected.
Other than that, the customer service is FIRST RATE.

27 February 2018
Unprompted review
Rated 5 out of 5 stars

My experience

Order was accurately filled. Quality was exceptional. Time from order to receipt was as advertised (~5 business days ground shipped). No damage although the wye joints were loosely packaged in cardboard box. Would definitely use again.

14 February 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Product is perfect, as always. But I was pleasantly surprised by how quickly I received the order. One of the parts was very unusual, and I am sure it had to be made to order. I expected to wait weeks, but my order arrived in about 10 days. Outstanding service!

19 January 2018
Unprompted review
Rated 3 out of 5 stars

Build to order?

Great website, great product, but unbearably slow delivery.

14 December 2017
Unprompted review
Ducting Systems logo

Reply from Ducting Systems

Mike,

Thank you for your review. We appreciate your feedback about the site, and your business. Occasionally with ducting, some of it has to be custom made, and that increases the lead time to shipping. We will continue to work to improve and shorten the lead time from order to shipping. If you have any other questions, please feel free to contact us at (866) 455-2130.

Rated 5 out of 5 stars

From the first time I called Nordfab …

From the first time I called Nordfab and spoke with Brian Ezell the design and order was simple. I called Brian about 5-6 times asking for small changes and he cheerfully made the changes and set me a new CAD drawing of my system. The system goes together so simply but is clearly a superior product. It's ridged, well designed, and easy to put together! I highly recommend this company and their product - you can't go wrong!

10 August 2017
Unprompted review

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