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Company details

  1. Bicycle Store
  2. Motor Scooter Dealer
  3. Motorcycle Dealer
  4. Motorcycle Equipment and Accessories Store
  5. Motorcycle Shop

Information provided by various external sources

Ducati Motor Holding SpA is the motorcycle-manufacturing division of Italian company Ducati, headquartered in Bologna, Italy.


Contact info

  • Via Antonio Cavalieri Ducati 3, 40132, Bologna, Italy

  • ducati.it

2.5

Poor

TrustScore 2.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Ducati store pissing me off now

Ducati store pissing me off now, I’ve spent rather a lot of money over the last few years ie: bike + accessories and every time I purchase clothing on line I then get a discount code for this weekend only 20% off, usually about 5minutes after pressing and confirming the order that’s the last time I purchase on line now.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

AVOID !

NOT SURE HOW MARTIN (SALE) MADE IT TO MGR - NASTY PIECE OF WORK.
AWFUL CUSTOMER SERVICE BUT CLEAN TOILET !
SO I WORK OTR AND ARRANGED PANI TEST RIDE (WHAT A FIASCO).
CHOSE EVERYTHING I WANTED FROM OPTIONS LIST PLUS BOOTS AND LEATHERS FOR MY GIRL AND I.
THEN SPENT ALMOST 47K AT DUCATI CRAWLEY !!!
FANTASTIC CUSTOMER SERVICE -THANKS TEAM.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Bought a streetfighter V2, what a terrible choice.

Bought a streetfighter V2 and had 7 warrenty issues in 8 months. Ended up drivning the bike for only about 4 months because it was stuck at the repairshop. Among the issues: whole backend broke with a passenger on, and we allmost crashed.
Ducati would not take the bike back, or refund me. On top of that, the build quality is horrible, and the customer support is terrible. The issues is common and can be fond in various forums.
Dont do it!!!! you will regret it

17 April 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE.

What a waste of time using Blade motorcycles Ducati,
I called this dealership and spoke to a person named TOM AUSTIN to purchase a Ducati V4R costing over £37k, I had several days of correspondence and eventually proceeded with the sale, applied for finance and had everything in place ready to proceed.
Everything was in place and I was set to travel to the dealership the coming weekend and out of the blue I get an email telling me unfortunately they decided to sell it to someone who had walked into the dealership with the full funds and it was preferred to use the other customer??? NOW THIS IS DISGUSTING.
Not only did I waste my time with the whole process I now have a credit application on my credit file for the next 6 months.
I would expect more from such a high end dealership, first time being interested in a Ducati and I will never look at them again.
DO NOT USE BLADE MOTORCYCLES ABINGTON.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Very happy

I have been into motorcycles my whole life and finally bought myself a Ducati last year and best decision I’ve made. Very happy

25 January 2023
Unprompted review
Rated 2 out of 5 stars

Products not delivered

I bought a battery charger and 2 t-shirts from them, the item wasn't delivered to me, the delivery company said they delivered, Ducati did not want to refund me after more than a month of requesting - until I posted a bad review here! Don't buy anything from the online shop because unless you want to have to fight for a refund. Stick to Amazon.

3 November 2023
Unprompted review
Show reviews in all languages. (20 reviews)

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