Dublin Express Reviews 

6,834
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 5,902 reviews, reviewers overwhelmingly had a great experience with this company, often praising the overall quality of the service. Customers frequently mention that booking tickets online is remarkably quick and straightforward, while the coaches consistently arrive on time. Travelers deeply appreciate the friendly drivers and the convenient stops located right near popular hotels and the airport terminals. Some reviewers were not happy with the booking system, noting frustrating technical glitches, duplicate reservations, and occasional confusion when scheduling trips. A few people also mentioned that finding the correct bus stop can sometimes be a bit tricky due to misleading terminal signs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that tickets are cheap and the... See more

Booking process

Clients share positive opinions on booking process, noting that it is generally quick, easy, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing drivers and team members as helpful,... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, comfortable, and seamless... See more

Location

People report ambiguous experiences with location, as opinions regarding stops and routes vary significantly.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great comfortable bus with luggage compartments for big bags, in the bus there is air conditioning (a bit too cool and no way to disable though), safety belts, Wi-Fi. The only drawback was that the si... See more

Company replied

Rated 5 out of 5 stars

Dublin Express excels when it comes to traveling to and from the airport. The staff is helpful, friendly and all of the bus stops are easy to get to. Not to mention how cheap the bus tickets are and... See more

Company replied

Rated 5 out of 5 stars

punctual and well driven coach. booking via hotel QR code was a bit awkward: I only had the airport-to-city direction and needed the opposite. perhaps it would have worked anyway, yet I preferred to s... See more

Company replied

Rated 5 out of 5 stars

We caught the coach at a stop right outside our hotel. It was easy to book, cost-efficient and reduced the stress of having to return our rental car on the same day that we were flying.

Company replied


Company details

  1. Transportation Service
  2. Bus and Coach Company

Written by the company

Take the fastest coach transfer from Dublin Airport to Dublin City Centre with services running up to every 15 minutes throughout the day. We offer Flexible Tickets, travel on any services 12 hours before or after your booked journey to or from Dublin Airport with our luxury coaches, with return fares from €4.50 each way. Book online now and experience the best in transportation for less.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(6,834)

6,330 reviews in the last 12 months

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Rated 4 out of 5 stars

On time

On time, but we would be also good to add more information about next stop in written form and help to put luggages under the bus.

11 July 2026
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Reply from Dublin Express

Ales,

We appreciate your feedback regarding additional information about stops and assistance with luggage. We are always looking for ways to improve our service.

Dublin Express

Rated 5 out of 5 stars

Perfect Organization

Perfect Organization! Thank you for making our journey easy! :)

11 July 2026
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Reply from Dublin Express

Cinzia,

We're so pleased to hear that our organization made your journey easy! Thank you for your wonderful feedback.

Dublin Express

Rated 5 out of 5 stars

Good experience

Good experience

12 July 2026
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Reply from Dublin Express

Hello Hakim,

I am very pleased to hear this. Thank you for your positive feedback.

Dublin Express

Rated 5 out of 5 stars

Great location to pick us up near our…

Great location to pick us up near our hotel, easy to book and cheaper

11 July 2026
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Reply from Dublin Express

Hello SG,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 1 out of 5 stars

Booking available for bus that wasnt scheduled

Extremely confusing that I was able to book a ticket for the 8.35pm 784 Dublin express only to be told by the ticket desk at terminal 2 that there wasn’t a bus scheduled for that time. With no assistance from him on what the story was. Luckily the 782 hadn’t pulled off just yet and I was able to make that work. Between this and the lack of support in even finding out where to queue I’m very frustrated with this experience. Your team at the airport should be far better informed and tickets for buses that don’t exist should not be bookable !!

11 July 2026
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Reply from Dublin Express

Hello Rayne,

I am very sorry to hear this. This will be internally reported as we are looking into making improvements.

Thank you.

Dublin Express

Rated 5 out of 5 stars

Really simple to identify

Really simple to identify. Clear website. Respect of timetable. Comfort bus

11 July 2026
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Reply from Dublin Express

Hello Annalisa,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 1 out of 5 stars

The stops are just not clearly…

The stops are just not clearly identified - more info/ work with Google maps needed. Not so bad on inward journey but real problem on way out.

12 July 2026
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Reply from Dublin Express

Hello,

I am very sorry to hear this. Thank you for your positive feedback as we are looking into making improvements.

Dublin Express

Rated 5 out of 5 stars

Arrived on time and got us to the…

Arrived on time and got us to the airport. A touch more expensive than aircoach but convenient if the locations fit your itinerary. Not much else to say :)

12 July 2026
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Reply from Dublin Express

Hello Joshua,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 4 out of 5 stars

Destination stop might be tricky to find

It's been a bit difficult to figure out the stop most suitable for where our accommodation is, given I'm visiting as a tourist. Otherwise the booking process was very easy and being able to use GPay for payment and add the tickets on my Google Wallet, that's definitely a win

12 July 2026
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Reply from Dublin Express

Hello Paula,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 1 out of 5 stars

3 buses went by the stop

3 buses went by the stop, completely full. I waited for 30 minutes after my selected departure time before giving up and calling a taxi to the airport. What a waste of 10 euro.

12 July 2026
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Reply from Dublin Express

Hello Coleton,

I am very sorry to hear this. If you would like this to be looked into, please contact us via https://www.dublinexpress.ie/contact-us.

Dublin Express

Rated 5 out of 5 stars

Quick & efficient

Quick & efficient

10 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Tony,

Thank you for your positive feedback. We appreciate it.

Dublin Express

Rated 3 out of 5 stars

AC was not working and it was too warm…

AC was not working and it was too warm inside the bus.

11 July 2026
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Reply from Dublin Express

Hello Waleed,

I am very sorry to hear this and for any inconvenience caused. If there is an onboard temperature issue, you can speak to the driver when the coach stops at a safe place and this will be checked/adjusted.

Thank you for your feedback.

Dublin Express

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

12 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Mary,

This is fantastic to hear. Thank you for choosing to travel with us.

Dublin Express

Rated 2 out of 5 stars

Difficulty with app

struggled to change password on app. Link from email just sent me to page to make another booking. Unable to add tickets to Google wallet.
Hopefully the journey will be smoother than the booking

12 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Lynne,

I am very sorry to hear this and thank you for your feedback. We are looking into ways to make improvements.

Dublin Express

Rated 5 out of 5 stars

On time

On time, AC on bus. Friendly drivers. Affordable

12 July 2026
Dublin Express logo

Reply from Dublin Express

Hello TA,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

A+ service for airport shuttle

We got to the bus stop early and were able to board the earlier bus. The driver was very friendly and professional. Highly recommend. Great way to get to the Dublin airport. Worth every penny!

11 July 2026
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Reply from Dublin Express

Hello Amy,

This is fantastic to hear. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

To be On time

The bus was on Time and the driver was cool thanks

11 July 2026
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Reply from Dublin Express

Hello Dany,

I am very pleased to hear this. Thank you for choosing to travel with us.

Dublin Express

Rated 5 out of 5 stars

Easy to book

Easy to book. On time. Comfortable coaches with many pick up points throughout the journey from Dublin city centre to airport

10 July 2026
Dublin Express logo

Reply from Dublin Express

Hello Emma,

I am very pleased to hear this. Thank you for your positive feedback.

Dublin Express

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