DST AUTOMOTIVE LTD Reviews 

132
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TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version. Seriously Top Notch Quali... See more

Rated 5 out of 5 stars

Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... See more

Rated 1 out of 5 stars

Absolutely awful bought two pairs of side steps for bmw x 4 and they both arrived faulty they took them back but won’t refund you they are overpriced crap there are better sellers out there had a mec... See more

Company replied

Rated 5 out of 5 stars

The instructions were wrong for our pick up but after an enquiry they sent the right ones and we got it fitted no problem, we then had issues opening and shutting but after another enquiry they sent s... See more

Company replied

Company details

Written by the company

DST Automotive is a UK vehicle accessories specialist supplying roof racks, roof bars, hardtops, side bars, bodystyling kits, LED headlight upgrades and storage solutions for cars, SUVs, estates, vans and pickup trucks. Family-run with 30+ years of heritage and official UK Turtle distributor status.


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4.0

Great

TrustScore 4 out of 5

132 reviews

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4.0

All reviews

(132)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Best ever service !!!

First class service all round ,
A pleasure to deal with and all involved went above and beyond to help !!!!!
Thankyou to all at DST

28 August 2024
Unprompted review
DST AUTOMOTIVE LTD logo

Reply from DST AUTOMOTIVE LTD

Thank you Ted we appreciate your honest feedback!

Rated 5 out of 5 stars

First Class

Easy order and speedy delivery. Slight hiccup with the order which was addressed very professionally and quickly. Very pleased with the quality of the goods.
Great company to deal with, good product and after sales . Highly recommend.

22 August 2024
Unprompted review
DST AUTOMOTIVE LTD logo

Reply from DST AUTOMOTIVE LTD

Thank you Paul! Were so pleased we could get everything sorted for you.

Rated 5 out of 5 stars

Superb Customer Service

Needed a spare rubber strip for our roof bars as ours was stolen by a monkey in Longleat... Bought the bars a while back but Amelia & Soraya were super helpful in getting a replacement strip sent out free of charge the very next day!

23 July 2024
Unprompted review
DST AUTOMOTIVE LTD logo

Reply from DST AUTOMOTIVE LTD

Hello Joe! Thank you for the great review we will pass that on to Amelia and Soraya.

Rated 5 out of 5 stars

Excellent

Excellent, Purchased side chrome bars for my Vauxhall Vivaro arrived the next day early morning, the minute I took them out the box I knew they were quality plus instructions on how to install. easy fit took just over one hours. highly recommend Dstonline for your next vehicle parts purchase.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Great company to deal with!

Great company to deal with!! Had a lot of questions about my caddy maxi roof rails and cross bars, and we're excellent on the phone and emails, and when I needed to find an alternative for cross bars I'd bought (I have a roof vent, so needed something higher) my return/refund was easy and they were on the case to find me the right bars. If only all companies gave the same lever of service. Will defiantly recommend and look to use again. Thanks guys :)

9 May 2024
Unprompted review
Rated 5 out of 5 stars

TBH I made a mistake ordered the LWB…

TBH I made a mistake ordered the LWB transit custom by mistake, they then got the SWB roof racks posted out no hassle (£25 Posting fee) so helpful, amazing product for the cost, really pleased. No trouble at. 👍🏻👍🏻👍🏻👍🏻from me.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Received my item the next day after my order. Unfortunately my delivery courier damaged the item but after leaving a return form that evening I got an amazing reply from Jack with DSTs customer service team who got me a new item shipped that Friday. I received my item by the Monday in perfect condition. Very satisfied.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

What a fab company to deal with.

What a fabulous company to deal with, from prompt email advice to receiving my order. If only we had more professional prompt and courteous companies like these.
Thank you so much.
Mrs Shone.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Side Steps. Stay away from this company

If you're looking for a set of side steps/running boards for your car . Scroll past dst automotive as they supply the wrong brackets with the side steps to fit your car the garage that fitted them for me also fits steps on other cars, on the website it says you can fit them in an hour , garage had my car for 2 days trying to get the brackets to fit with the side steps and because of labour it costs me £150 almost as much as the side steps cost me , when i did get the phone call to pick the car up i got told not to put any weight on them as they weren't Fit For purpose and explained to me that it was the wrong brackets dst automotive had supplied me with . Before i contacted dst automotive about the brackets i went to other garages for another opinion and every garage i went to told me the same thing that they where the wrong brackets . I sent dst automotive pictures as requested and they said they where the correct ones and only needed adjusted and slid into the cars bodywork and tightened up . Told them what i had been told by different garages that their is no adjustment left on the brackets and they're as far in as they'll go hence the wrong brackets , according to them all the garages i took the car to are wrong and they are correct. Even in a vauxhall mokka page on Facebook that it joined just to see if anyone else had the same problem , several comments said to keep away from dst automotive as they supply the wrong brackets for your car . I just don't know how all these people and garages can be wrong and dst automotive are right . Now let's be clear , i am not complaining about the other products dst automotive provide and its only the side steps/running boards that's my issue . Now they did say if i wasn't happy with the product to send them back . I can't afford to put it back into a garage and have them removed and packaged up because the garage has thrown out the original packaging and i can't do the work myself because of a stroke i had in September . The mokka group comments where also being posted about returning purchases to dst automotive that it's not worth the hassle and their a nightmare to deal with . Even got suggested to me to take the hit amd throw them out and buy from a different company like parttech or van man as they products they supply actually fit the car . So people , my advise is buy from another company amd don't waste your time or money if your after a set of side steps . I've already ordered a different set from one of the companies mentioned after great reviews from the members on the mokka group . Wish i had joined that group before ordering from dst automotive.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Ford Tourneo Roof bars

Bought Roof Bars and Load Stop for my Ford Tourneo Connect. Looked at a few makes and models some hugely expensive some very cheap n cheerful and DST Automotive Version.
Seriously Top Notch Quality, went together faultlessly fitted perfect and looks the Biz.
Just the Bars on there own pretty silent at 70mph.
I’ve loaded a Canoe on top using the load stops absolutely secure and highly recommend the load stops for Canoe and Kayaks.
Overall pleased with the purchase.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company
I ordered a set of roof rails for my wife’s Vauxhall combo life short wheel base.
I chose to pick them up and realised that they were too long took them back and there service was second to none they had no hesitation in exchanging them for the correct size Evan though I had opened the package.
They was very polite and above all most helpful
Great service
Chris

25 January 2024
Unprompted review
Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with DST, they helped me find the right roller cover for my Ford Ranger Wildtrak and I followed the fitting video. Some of it was a bit fiddly but I managed to get it sorted.
5 star product and an overall good experience.

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Bought side steps for 2016 Korando

Bought side steps for 2016 Korando. The brackets do not fit at all so they are useless. Not answering calls or emails. I've paid by PayPal and now in the process of claiming my money back through them. Do not buy from this company!!!

27 October 2023
Unprompted review

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