DSM Tool Reviews 121

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I just started with this software, but I already see that its way ahead of what I was using till now. As experienced Ebay seller I can recommend this tool, it has all advanced features that speed up l... See more

Rated 5 out of 5 stars

I'm a relatively new DSM member thus naturally I do have questions from time to time even though their blog and other knowledge resources are extremely rich in content and are easy to read and learn f... See more

Rated 5 out of 5 stars

Whilst  I haven't joined DSM yet (I will be joining today),  My experience so far has been positive based on a few observations.  Staff have been very supportive and answered all my questions pr... See more

Rated 1 out of 5 stars

Just about the worst support ever. They literally disconnect the chat and stop replying when they don't know the answer to your question. When asking for a refund, they'll do anything to try and n... See more

Company replied

Company details

  1. Electronics & Technology

Information provided by various external sources

DSM Tool is a innovative All-in-one Dropshipping Platform, allowing sellers to automate their eCommerce business and make money on Auto-Pilot.


Contact info

3.6

Average

TrustScore 3.5 out of 5

121 reviews

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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Great Experience with HelpDesk as a Newbie

The HelpDesk ( can't pronounce most of their names except maybe Yana [2 syllable] ) helped me greatly on the journey to use the DSM tool. No tool is perfect but this is great as far as efficiency is concerned for bulk listing on ebay. Used to take days\weeks to do 1000 listings but now it's a matter of hours ( with the key filter checks automated by DSM ). Sales is still dependent on you but the process of listing is much, much more simplified and automated. Even the ordering process and add tracking number is semi-automatic with very helpful auto-paste features for the data required. Done with the tedious copy and paste method of old. Will stop here for today, hopefully a month later, i have more good things to say. Cheers!

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Help by Yana

I was getting help by Yana, and all i can say is that she is an asset to the company. she was very attentive and willing to help & satisfy all needs

24 August 2020
Unprompted review
Rated 5 out of 5 stars

Yana is awesome!!

Yana was very helpful putting my DSM application in order. She is always very pleasant and patient with my questions during my free trial period. She's awesome!!

15 August 2020
Unprompted review
Rated 5 out of 5 stars

DMS Tool Goat

I had a issue with the policies and the support was very patient and helper
me solve it, it has by far some of the best support staff you'll find. Additionally the features and all the resources make drop shipping really easy.

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Yana was excellent!

Yana was excellent! She is very knowledgeable about DSM Tool and worked hard to help me make some unconventional changes to my account and settings.
She is a great asset to your team.

9 August 2020
Unprompted review
Rated 5 out of 5 stars

Yana was great........

Yana was great......... because your system was VERY new to me ......... I needed hands on questions answered and Yana stayed with me all the way to correct and make the changes in setting so that I could add my ebay products. I had to add them one by one but that's ok, I learned! Thank you!

3 August 2020
Unprompted review
Rated 5 out of 5 stars

dsmtool tutorial links in chat and live chat technicians

I registered for dsmtool.com this morning. During the day I had a business policy issue in getting dsmtool importing products from aliexpress.com. dsmtool technician advised me to contact ebay.com. I did and ebay was able to give me seller hub. After I got seller hub and I initialized the shipping, payment and return policies correctly and re-established connection to ebay.com with dsmtool.com. Then, I was able to import a product listing successfully from aliexpress.com into dsmtool.com and then push that listing to ebay.com successfully. Thank you to all of the dsmtool.com technicians that helped me with advisory chat and dsmtool.com tutorial links which where very clear and articulate so I knew what to do. I appreciate you all!

28 July 2020
Unprompted review

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