Product ordered at 3.45pm on a Friday on 1-2 working day tracked delivery. Expected it to arrive Monday/Tuesday but arrived by 10am on Saturday morning with excellent tracking information provided. Wi... See more
Company replied
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See what reviewers are saying
My 4sure glucose monitor died , having just ordered the testing strips for this monitor I was finding it hard to find a replacement. Amazon had every monitor but not this brand ( I couldn’t find one)... See more
Company replied
I ordered from DS Medical because they sell handwarmers that are manufactured in the UK. I bought 2 handwarmers and 2 of the longer packs for the body, in preparation for winter, as I have reynaud's d... See more
Company replied
My package was accidentally delivered by Royal Mail to the wrong address and I was unable to recover it. I sent an email to DS Medical in the evening explaining the situation and received an understan... See more
Company replied
Company details
Information provided by various external sources
At DS Medical we believe in excellence in pre-hospital and primary care. Founded by ambulance personnel, we became distributors of medical and first aid supplies to the pre-hospital care market. DS Medical stock medical supplies for all stages of medical services, from first aid and first response equipment, training & education to diagnostics, patient handling and treatment as well as personal equipment and clothing. We always aim to offer our customers the best possible quality of service and welcome any feedback you may have for us.
Contact info
Eagle Building - E2, Daedalus Park, Daedalus Drive, PO13 9FX, Lee-on-the-Solent
- 01329 311451
- info@dsmedical.co.uk
- dsmedical.co.uk
4.8
Excellent
913 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Brilliant service and communication
Brilliant service and communication. Goods Arrived quickly and on time .
DS medical certainly take care of service to an exceptionally high standard.
28 April 2022
Unprompted review
Reply from DS Medical
Thank you for your 5✨review, glad we could help
very fast turn around
A very fast and impressive service. Ordered on Friday and got it Saturday, with no higher postage costs. All items were packaged securely and notified every step of the way.
As a small CIC, this was money well spent.
Thank you
25 April 2022
Unprompted review
Reply from DS Medical
Hi Richard, Great review thank you. Look forward to hearing from you again.
An excellent service in every aspect.
An excellent service in every aspect.
Order placed on-line 14.4.22 and then amended by phone the same day with no quibble. Order received 19.4.22.
Great product at a competitive price.
20 April 2022
Unprompted review
Reply from DS Medical
Hi Ann, glad we could help. Thank you for the review
Great service quality products
Brilliant company. The delivery was fast and on time. The quality of the uniforms and badge inserts are second to none. Highly recommend and will most certianly be ordering again!
15 April 2022
Unprompted review
Reply from DS Medical
Hi Cameron, glad you liked our products and services. Thank you for the review and recommendation.
Good company
I have used this company several times now. I find their products reasonable priced with a good selection. Ordering is easy and the delivery is quite quick and hassle free. Very happy to shop there again
6 April 2022
Unprompted review
Reply from DS Medical
Hi Elliot, thank you for your review great to hear that you like our services and products, should you need anything give us a call.
First responder reflective badge
Very good quality badges. Great website and service will be ordering again very soon
6 April 2022
Unprompted review
Reply from DS Medical
Thank you for your review, great to hear you like our product and you'll being ordering again.
The bag was as described and delivered…
The bag was as described and delivered on time. The person I spoke to prior to purchasing it got one and measured it for me as there were no dimensions on the Web page. A great service with excellent customer relations.
2 April 2022
Unprompted review
Reply from DS Medical
Great, thank you. Always here to help if anyone has any questions about our products
Easy Ordering and payment but extortionate delivery charges
Easy Ordering and payment. Delivery within 3 days of order. Paid £18 for delivery to mainland UK address, IV31 - Lossiemouth, but was charged Highlands and Islands rate even though Lossiemouth is in GRAMPIAN region. Have reported deivery firm and DS Medical to Local MSP who is compiling list of companies that are exploiting customers with Highlands postcodes but are on mainland.
28 March 2022
Unprompted review
Reply from DS Medical
Please see email we sent in reply
Very easy to use
Purchasing has easy and straightforward, delivery was prompt the following morning
18 March 2022
Unprompted review
Reply from DS Medical
Thank you for your 5 star review, glad we could help.
Good fast service ant reasonable prices
9 March 2022
Unprompted review
Reply from DS Medical
Thank you for your review, appreciated.
Can’t track my parcel
1 March 2022
Unprompted review
Reply from DS Medical
Thank you very much, we have contacted you with an update via email, parcel is on route.
Prompt delivery as promised
Prompt delivery as promised , good product at a very reasonable price. Came well packaged and on time. Very pleased with the product and the delivery
12 February 2022
Unprompted review
Reply from DS Medical
Glad we could help and thank you for the 5star review
Great communication fast delivery
Great communication fast delivery. Product as described. Would definitely use again.
28 January 2022
Unprompted review
Reply from DS Medical
Thank you for taking the time to leave a review, look forward to fulfilling your orders again
Fast and reliable
Ordered at 1425 Wednesday, was on my front door step at 1125 the next day. The communication was great, good product and at a reasonable price.
I don’t usually write reviews but credit where credits due.
Would recommend and will def use again
28 January 2022
Unprompted review
Reply from DS Medical
Thank you taking the time to leave is a review, glad we could help.
Good supplier. Pity about the courier.
Simple to use website - easy ordering. Goods were well packaged and being AED pads had a decent shelf life (>2 years). This is important because if they don't get used they're effectively a waste of money. ==> 5 stars
It's a pity that they used Duplicitous Pathetic Deliveries as the courier. The notification on January 4th said delivery would be on the 5th, so I took a day off work FOR NO PURPOSE because DPD in their ineffable wisdom decided that they would deliver on the 6th WITHOUT ANY EXPLANATION and despite being told in writing in my instructions on their website that the door opened outwards, left the package In front of the door!! DUHHHH!!!!!!!!!
==>0 stars
6 January 2022
Unprompted review
Reply from DS Medical
Thank you for your review and sorry to hear about your experience with DPD, these have forwarded for review
Always great service from DS
Always great service and if occasionally there is a delay on an item, then we are always kept up to date. Merry Christmas DS Medical.
24 December 2021
Unprompted review
Reply from DS Medical
Thank you, and Happy New Year
Excellent service and communication
Excellent service and communication. Item Arrived quickly and as predicted.
DS medical certainly take care of service to an exceptionally high standard.
22 December 2021
Unprompted review
Reply from DS Medical
Glad we could assist
Excellent company to deal with
Excellent company to deal with, easy to navigate website with clear competitive pricing.
Next day delivery was Just the icing on the cake.
Communication was just simply superb.
Will definitely use again and happy to recommend to others.
21 November 2021
Unprompted review
Reply from DS Medical
Thank you for your fantastic review and glad we could help
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