Drwatchstrap Reviews 

485
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional craftsmanship of the custom watch straps, featuring the beautiful materials, perfect fit, and incredible attention to detail. The dedicated staff ensures clear and constant communication, guiding buyers carefully through every single step to perfectly match their unique watch preferences. Some reviewers were not happy with minor limitations, mentioning initial concerns about leather quality or the inability to view physical samples beforehand. Nonetheless, people consistently appreciate the exceptionally attentive customer support team, helpful installation tools included with the shipments, and truly remarkable final results.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the premium leather, excellent... See more

Service

Customers had positive experiences with service, frequently highlighting responsive communication and helpful... See more

Customer service

Users describe positive interactions with customer service, highlighting that communication is fast and... See more

Staff

Reviewers express great appreciation for the staff, highlighting exceptional guidance and attention to detail... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My OEM strap wore out on my Tudor Bronze and I had a hard time finding a new one. It is not a common size. Dr. Watchstrap was able to custom make new straps almost identical to the original. They were... See more

Rated 5 out of 5 stars

I absolutely love my watch strap! Beautiful done, high quality materials and superb customer service. It arrived pretty quickly once we went over the details and agreed on the correct sizing and l... See more

Rated 5 out of 5 stars

Great service. Couldn't find a replacement strap for an older Baume et Mercier watch. These guys had me send in the specifications and created an almost identical match to the original. Was a little c... See more

Rated 5 out of 5 stars

For my wife’s Cartier, I ordered an alligator watch band from DrWatchStrap and about 4 weeks later it arrived in my mailbox. The staff followed up after I ordered and walked me through re-measuring... See more


Company details

  1. Watch Manufacturer
  2. also in
  3. Leather Goods Manufacturer

Written by the company

Buy custom handmade replacement leather watch bands & straps for Audemars Piguet, Blancpain, Breguet, Bvlgari, Breitling, Cartier, Chopard, Corum, Franck Muller, Glashutte, Graham, Hamilton, Hermes, Hublot, IWC, Jaeger LeCoultre, Omega, Oris, Panerai, Patek Philippe, Piaget, Rado, Richard Mille , Rolex, Tudor, Ulysse Nardin, Vacheron Constantin, Zenith and more. Customized high-end leather straps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

485 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.9

All reviews

(485)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Recommended!

I ordered a brown alligator strap for my Breguet XX. Beautiful job. Pleasant to deal with. Prompt. Saved hundreds of dollars for equal quality as a factory strap.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Chopard Happy Diamonds Satin Strap

I had an amazing experience with Dr. Watch Strap! The website is easy to navigate and offers a fantastic selection of top-quality straps. I was especially impressed with how quickly they responded to my inquiries—truly outstanding customer service. The strap I received exceeded my expectations in both quality and craftsmanship. On top of that, the staff was incredibly friendly and helpful throughout the entire process. Highly recommended for anyone looking to upgrade their watch game!

23 May 2025
Unprompted review
Rated 1 out of 5 stars

DON'T DO IT!!!!!!!

Firstly, I sent the measurements as requested. Should you really have to do that if you are ordering a standard sized strap? I thought that the size for the Cartier Tank watch was known when you select the watch size from their list.
Secondly, I had to send them photos of my original Cartier watch band next to a ruler so that they would accept the measurements that I sent them because they refused to believe me.
Thirdly, after all of this hassle I requested to cancel the order which they wouldn't do.
Fourthly, after 30 days of our last communication, still no watch band or any indication that the order had been shipped from China.
So....Here I am 40 days after the initial order and still no watch band because the factory 'forgot about the order'.
I so don't want this but they won't let me cancel the order.

16 May 2025
Unprompted review
Drwatchstrap logo

Reply from Drwatchstrap

Hi,there.
Sorry to hear that,but we just want to make sure the strap is well fit,because there are many different sizes for the Tank watch,that is the reason why we keep to confirming the size with you.
Once we confirm the information with you, we can make the strap for you inmeedaitely.
So sorry for the inconvenience,but I wonder what is your order number?

Rated 5 out of 5 stars

Very Satisfied Customer…

I have purchased a number of straps from Drwatchstrap and have always been very pleased. They have a strap made to resemble a Jaquet Droz model that is black alligator with no stitching that I really like. Also, it's easy to customize with no stitching and as to length.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I ordered an alligator strap for a new…

I ordered an alligator strap for a new rolex. The Dr. W team was responsive to my detailed inquiries and the finished product was easy to install and has been excellent / no problems since... at a fraction of the cost of other customer watch band providers.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Grand Seiko Replacement Strap

This watch strap is a worthwhile upgrade. The material feels comfortable against my skin, and it genuinely enhances the look of my watch – a subtle but noticeable improvement. Fitting it was a breeze, no fuss at all. It feels well-made and durable; I'm confident it will hold up nicely. A great value for the price and a solid choice if you're looking to refresh your timepiece.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Customized double tour strap Hermès style

I had ordered a double tour strap like the Hermès ones for an other brand watch. I included the exact measurements and the strap was quickly made customized for me. Although not the cheapest, for me the price/quality is very good and shipment was fast. Because of the odd size I ordered there were quite a few mails from them to reassure that I ordered the right thing, but in the end everything was fine and fitting. Delivered with everything I needed to attach to my watch. Definitely a recommendation. Thank you

10 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality and customer service

I recently ordered two watch straps for a Cartier watch. Despite providing all specific details of the model number and size the bands do not fit. The watch has a quick disconnect for easy interchanging bracelets, The shipment was delayed according to the representative due to the custom component necessary to achieve this. On installation the band was unable to be removed and a watchmaker couldnt even remove it.

I notified the company with no response. The quality is very poor and the cost was over $500.00 for both bands.
Im very unhappy with this company

1 May 2025
Unprompted review
Drwatchstrap logo

Reply from Drwatchstrap

Hi,Daniel
Sorry for the late reply since we don't work on weekends.
We have also reply you via email.
If the straps can't work,you can send the straps back to us and we will refund you.But every strap we made for this watch has been tested before we shipped it out and can be matched without any problems.
So we ask for videos to check the problem.
Sometimes it is just the customer doesn't know how to install or take off the strap.
At first you said one side doesn't work ,then you said all of the staps can't work.But you never send us the video or picture.
Could you please send us the video?

Rated 5 out of 5 stars

I recently ordered an alligator skin…

I recently ordered an alligator skin watch strap from Dr. Watchstrap for my Bulgari watch, and I couldn’t be more impressed. The craftsmanship is absolutely top-notch—the leather is beautiful, the stitching is flawless, and it fits the watch perfectly.

Not only did the strap elevate the entire look of my watch, but the quality and comfort are just outstanding. It feels like a true luxury upgrade that complements the elegance of the Bulgari design.

The ordering process was smooth, and the customer service was professional and responsive from start to finish. If you’re looking for a high-quality, handcrafted strap that really brings out the best in your timepiece, I highly recommend Dr. Watchstrap.

21 April 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a canvas watch strap which…

I ordered a canvas watch strap which was vegan friendly and after 9 months the strap has cracked and I was told it's wear and tear. I would like to extend my disappointment to drwatchstrap as normal 12 months warranty applies to all products.
The company wanted me place another I order, I will not be using the company again.

22 July 2024
Unprompted review
Drwatchstrap logo

Reply from Drwatchstrap

Hi,Girish.You spent a total of $79.95 in July 24 to get the canvas strap. You were very satisfied with the strap at that time.The strap started to wear out a little after 10 months of use. This is normal wear and tear. If you need it, we can offer you a discount price to buy a new strap. Please contact us for further information.

Rated 5 out of 5 stars

Great selection and choice

Great selection and choice - ordered with some hesitance, but the watch strap is excellent, it looks good, quality is good and the whole service around it was easy, friendly and trustworthy. Will certainly order the next one here again.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

I have a Ulysse Nardin strap with a…

I have a Ulysse Nardin strap with a weird curved wood peice that fits into a groove in my watch. The first strap that I ordered was the incorrect fit to the watch. They requested I send one of my straps back to them so they can match it exactly. I was a bit skeptical as I am in the USA and they are in china. I am happy to say I just received my new band and the old band back and its an absolute perfect match. I cant thank them enough!

18 March 2025
Unprompted review

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