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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and the positive impact on their health. Many appreciate the efficient ordering system and the prompt delivery service, often highlighting the letterbox-friendly packaging. The subscription service is also frequently commended for its ease of use and flexibility. However, some customers have reported issues with the subscription service, including billing issues and difficulties with cancellation. A few people also mentioned a strong, unpleasant fishy smell and taste in certain products, leading to dissatisfaction. Additionally, there were isolated complaints regarding delayed deliveries, lack of tracking information, and unresponsiveness from customer service when seeking refunds for returned items.

What people talk about most

Product

People report positive experiences with products, praising their effectiveness and quality. Many customers... See more

Quality

Customers consistently note positive experiences with product quality. Many reviewers praise the high quality... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Consumers find order to be positive. Many customers appreciate the quick and easy ordering system, with... See more

Subscription

Users describe positive interactions with subscription services. Many customers find the subscription process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing products and such good value. The subscribe option is an excellent feature so you never run out. I'm using the detox and debloat tablets, even after one week, I can feel a difference. I hig... See more

Company replied

Rated 5 out of 5 stars

I take Dr Vegan's Gentle Iron & Vitamin C a month before and a month after donating blood. These little miracle capsules mean I can continue giving blood without risking low iron levels. They do what... See more

Company replied

Rated 5 out of 5 stars

I subscribe to "debloat and detox", "gut works", "B12 and just received "ultra energy". The debloat and detox and gut works are a saviour. I can't believe how these products have made a difference... See more

Company replied

Rated 5 out of 5 stars

I was diagnosed with Frontal Fibrosis Alopecia in 2017 so my hair is much thinner with noticeable loss in the frontal area. FFA is an auto-immune condition in which your own antibodies attack your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service
  3. Health and Beauty Shop
  4. Health Consultant
  5. Nutritionist
  6. Wellness Center

About DR.VEGAN

Written by the company

DR.VEGAN® is the multi-award winning range of plant-based supplements developed by practitioners for people of all diets.

DEVELOPED BY PRACTITIONERS

Our plant-based supplements are made in the UK and developed by practitioners, doctors and specialists in nutrition and healthcare. Our formulas contain therapeutic, high potency dosages of the most bioavailable ingredients, which are clinically studied and proven, and they are 'complete formulas', containing all the nutrients required to meet your health goals.

AWARD-WINNING & SCIENTIFICALLY PROVEN

As practitioners, we understand the biggest consumer health issues, and we use only the most effective and clinically proven ingredients that work. As examples, Gut Works® has been awarded 'Best Probiotic for IBS' and research shows it is 3x more effective than standard probiotics; MenoFriend®, loved by over 40,000 women, provides support through menopause, with 89% finding it effective when taken for 60 days or more. Find out more in our Menopause Hub.

RECOMMENDED BY PRACTITIONERS

The DR.VEGAN® range is recommended by experts through The Natural Dispensary, the UK's leading retailer for nutritionists and dieticians, and in leading health food stores and pharmacies including Waitrose, Revital, Whole Foods Market, Medino, Wellness Warehouse, Free Botanical, True Beauty and hundreds more.

EXCEPTIONAL SERVICE

Our service is rated 'Excellent' for a reason. Whether you're looking to address your gut health, stress, anxiety, immune health, joints and mobility, menopause, PMS, vaginal health, men's health, hair growth, healthy ageing of your skin, blood sugar control, heart health, or for the most comprehensive multi-vitamins, our supplements will ensure you meet your health goals. Our nutritionists are always on hand to offer advice, we deliver within 2-3 working days, and delivery is free on orders over £15.

ZERO ADDITIVES OR ANIMAL INGREDIENTS

Most supplements on the high street and online contain nasty additives, animal ingredients, and poor ingredients, such as Magnesium Oxide, Magnesium Stearate, Talc, Gelatin, Stearic Acid, and many more. They're all poorly absorbed and can have side effects. Our supplements contain zero nasty additives, zero animal ingredients, and are free of gluten, dairy, wheat, lactose, sugar, starch, preservatives, artificial colours and flavours.

VIRTUAL NUTRITIONIST SHOP NOW INSIGHTS HUB SHOP GUT WORKS® SHOP WOMEN'S HEALTH SHOP FOR STRESS CONTACT US

100% PLASTIC FREE

Did you know, 60% of recyclable waste in the UK goes into landfill? Our supplements are delivered in 100% plastic-free and certified home-compostable pouches, or 100% recyclable pouches, so they're better for you AND the planet. Our customers have already saved over 30 tonnes of plastic and glass waste from entering landfills.

FREE NUTRITION ADVICE

We're passionate about nutrition, so our nutritionists are always only too happy to offer advice on your diet and health goals, how to make changes to your diet, foods to reach for and avoid, and what supplements can support you. We also recommend using our FREE Virtual Nutritionist service at drvegan.com - it only takes a few minutes and gives you valuable tips and advice on how your diet and lifestyle can help you achieve your health goals, and how you compare to others.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

I think the products are good

I think the products are good. The nutrition questions didn't give me an option that was suitable for me. I had to choose either menstrual or menopausal

23 February 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Hi Cath, thank you for your feedback and we're so pleased you're enjoying your supplements. Thank you also for the feedback on our Virtual Nutritionist and we'll look into this.

Rated 1 out of 5 stars

Awful taste

Awful taste, just like putting salt in water with some very weak artificial tasting orange squash.

19 February 2026
Unprompted review
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Reply from DR.VEGAN

Hi Amara, our electrolytes don't contain stevia or artificial sweeteners like other products, and we only use natural flavourings. This is why they taste more natural and less sweet or artificial than others. We do advise customers to avoid stevia in supplements and electrolytes as stevia has been shown to increase the risk of raised blood sugar levels and insulin resistance.

We appreciate their taste isn't for everyone and we're only sorry they're not for you!

Rated 1 out of 5 stars

I was sent an item a year and a half…

I was sent an item a year and a half after it was ordered.
I am not aware that I ordered it but csn see it on their website. I have emailed twice and had no response.
There is no phone number on their website. I would have returned this item if I had been able. I am not convinced I ordered it at all and it was almost £20.
Beware.

6 February 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Hi Valerie, there may be a technical issue with the email you received - no payment has been taken since your original order in September 2024 and which was part refunded at the time. If you emailed us this morning please be assured we will respond to you today to any questions.

Updated: Hi Valerie, thank you for the additional information and we are sorry for any confusion. It appears our system sent you an email on 9 Feb confirming the order has been fulfilled from September 2024. We don't know what caused this and will look into it, but there's nothing to be alarmed about and we can confirm no new order has been placed and you have not been charged anything. We have tried calling you to confirm this and please email us at team@drvegan.com if you have any questions. Again, please accept our apologies.

Rated 5 out of 5 stars

Good service

Quick service on the delivery, an email received to tell me how best to take my new supplements and a quick response to a query

13 February 2026
Unprompted review
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Reply from DR.VEGAN

Hi Zoe, we really appreciate you taking the time to leave a review and we're so pleased you're enjoying the service. If you have any questions please don't hesitate to get in touch at team@drvegan.com.

Rated 5 out of 5 stars

Outstanding Customer Service

Queried Informed Sport accreditation for electrolytes as no logo on the box/sachets (but pictured on website). Had a really swift response, which clarified the situation and reassured me. Really friendly and efficient customer service (and tasty electrolytes to boot!)

4 February 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Thank you Jane for your feedback and we're delighted to have been of assistance. Please do get in touch at team@drvegan.com if you have any questions, we're always here and happy to help. Have a lovely week!

Rated 5 out of 5 stars

Amazing products!

Amazing products!

I've used both the menopause support & magnesium, which have helped me considerably.

I am lactose intolerant, so having the knowledge that the product is vegan, allows me to have one less worry.

21 May 2025
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Reply from DR.VEGAN

Thank you Gina for your lovely feedback and we're so pleased you're enjoying your supplements and all their benefits.

Rated 5 out of 5 stars

Amazing service

Amazing service. Quick delivery. The best thing - the taste!! The addition of creatine is fabulous too as we are all starting to realise the benefits of that.

22 January 2026
Unprompted review
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Reply from DR.VEGAN

Hi Tom, we're delighted you're enjoying all the benefits of our award-winning Protein & Creatine Superblend and the unflavoured, versatile taste.

Have a lovely weekend and as always please email us at team@drvegan.com if you have any questions, we're always here and happy to help.

Rated 2 out of 5 stars

The tablets have a very unpleasant…

The tablets have a very unpleasant taste and smell

16 January 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Hi Sarah, we're sorry to hear this - if you wish to return them or don't agree with them, please get in touch by emailing us at team@drvegan.com and our lovely customer services team will be happy to arrange a refund for you.

Rated 5 out of 5 stars

Excellent quality and Customer Service

Excellent quality and Customer Service. Subscription is straight forward to set up and amend as needed. Swift process and delivery. Very pleased. Thank you

16 January 2026
Unprompted review
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Reply from DR.VEGAN

Thank you Ms Jones and we're delighted you're enjoying your supplements and the service, and the convenience and flexibility of your subscription.

Rated 5 out of 5 stars

Site easy to navigate

Site easy to navigate. Good quality items at reasonable prices.

29 December 2025
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Thank you Christine for your feedback and we're so pleased you're enjoying your supplements and the service, and of course the great value we offer with our higher quality supplements.

As always, please get in touch at any time at team@drvegan.com if you have any questions, we're always here and happy to help.

Rated 5 out of 5 stars

The delivery was prompt

The delivery was prompt, and their response time was impressive.

9 January 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Thank you for your feedback and we're so pleased we were able to be of assistance.

Rated 2 out of 5 stars

Would not use again

Would not use again, became very ill.

24 March 2025
DR.VEGAN logo

Reply from DR.VEGAN

Hi Donna, we're sorry to hear this. If you would like any advice from our nutritionists please do just email us at team@drvegan.com and they'll be only too happy to help.

Rated 5 out of 5 stars

Supplements you won't regret investing in

I absolutely love this brand and everything they're about. I have never used such good quality supplements before, they're honestly the best I've ever used and I've tried many! Would highly recommend anyone to give them a go over their usual supplements.

7 May 2025
DR.VEGAN logo

Reply from DR.VEGAN

Hi Laura, thank you for your lovely kind words and feedback, and we're so pleased you're enjoying our supplements and the benefits of our higher quality ingredients and formulations.

As always, please do get in touch at team@drvegan.com if you have any questions, we're always here and happy to help.

We hope you have a lovely weekend.

Rated 4 out of 5 stars

I haven't received my orders yet (7…

I haven't received my orders yet (7 days in, they have not left Portugal, it seems), and many supplements are gone from the website (Hydrate +, Magnesium B). Hydrate + has been a lifesaver for me, and I do not have access to it anymore. Following up on my order in Portuguese makes no sense. I'll be running out of supplements this weekend ...
PS : Dr Vegan contacted me straightaway and gave me the necessary information about my orders. They have good communication skills. Hopefully, I will receive my orders by the end of the week.

7 January 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Good afternoon Lulu, We are very sorry that you have had an issue with your order being dispatched. Could you please email team@drvegan.com with the order number so we can investigate this for you? Thanks

Rated 4 out of 5 stars

I appreciate how quickly my order was…

I appreciate how quickly my order was delivered. I recall there being a free pill tin offered with initial purchases, though I may be wrong. Unfortunately, I didn’t get one.

5 January 2026
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Hi Roc, thank you for your feedback and we do hope you enjoy your supplements. Our free refillable pill tin is given on first subscription orders, but not for one-off purchases. We hope this helps and please do email us at team@drvegan.com if you have any questions, we're always here and happy to help.

Rated 5 out of 5 stars

TOP quality supplements and customer service

I received a free trial of Dr Vegan Iron Bisglycinate with Vitamin C and it’s excellent. I absorb it really well and, unlike other iron supplements, I’ve had no side effects at all. Gentle, effective, and clearly well formulated. I’ll definitely continue using it. Thank you ⭐️⭐️⭐️⭐️⭐️

7 June 2025
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Reply from DR.VEGAN

Thank you for your feedback and we're delighted to hear you're enjoying our fabulous new Gentle Iron & Vitamin C.

Rated 4 out of 5 stars

👍👍👍👍

Tried for two months so far. Good so far!

26 August 2025
DR.VEGAN logo

Reply from DR.VEGAN

Hi Sandra, thank you for your kind words and we're delighted you're enjoying MenoFriend.

Have a lovely weekend!

Rated 4 out of 5 stars

Works well

The probiotics are really helping my digestion i can notice the difference.

2 June 2025
Unprompted review
DR.VEGAN logo

Reply from DR.VEGAN

Thank you Angela for your feedback and we're so pleased you're enjoying Gut Works and all its benefits for your digestion.

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