These guys are absolutely phenomenal really really brilliant. Can’t say enough about them. Darren and Adam both remembered me and what I’d bought and what I was looking for and really helped Andy the... See more
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This was my first time visiting The Drum Shop. I was cymbal shopping! Adam was helpful & friendly! I went into the shop with the intention of buying a Zildjian cymbal. Adam introduced me to Istan... See more
These guys dispatched the products ordered quickly; however my son was excited about getting a drumshop mug with his drum pad, as advertised. The mug never turned up, and when I chased this up I never... See more
Company replied
Andy and his staff have looked after me superbly for around 25 years now. Drum Shop has an incredible and unrivalled range of products, from boutique to budget and everything inbetween, and the fantas... See more
4.4
Excellent
46 reviews
No recent history of asking for reviews
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Quick delivery, cheapest around
Ordered some hi hats emailed to upgrade the delivery. Was handled quickly by Ben.
23 December 2017
Unprompted review
Terrible customer service
I bought a Jojo Mayer Bass Pedal from them, after receiving a faulty pedal first off, I sent them many emails, all of which took at least 2 weeks for them to reply to. The second one that was sent to me was also faulty, I sent them about 3 emails before they bothered to reply, and some of my emails were completely ignored outright. When I returned this pedal I specifically asked fora refund, but they instead sent me a new one without telling me. On top of all of this they refused to give me a refund, all they did was give me store credit.
This was all made worse by the fact that I was being emailed from 3 different email accounts, so the whole thing got completely mixed up and it was impossible to find any emails I had sent or received.
Avoid this website at all costs.
1 September 2016
Unprompted review
25% Xmas email discount voucher
You don't send existing customers a 25% discount voucher then change your mind when your half way through a purchase and expect to keep them after that. Drumshop sure ain't rock n roll.
30 December 2015
Unprompted review
Competitive prices and reasonable delivery
I found this company very easy to use, as I recently re-skinned my entire drum kit. I did comparisons before hand, but I found drum-shop to do the best deals on tom-head packs. Satisfied with the product, delivery was reasonable but for £7 I would have liked to have got it a bit earlier, ordered on Wednesday morning, received it Monday. Had I got it Saturday, this would have been rated 5/5. As it is, good service and I would recommend this website for drum heads.
10 January 2012
Unprompted review
Good Prices and Fast Delivery to Denmark from England
I've bought a pair of Iron Cobra Double Pedals, and I received it 10 days later. Overall drumshop.co.uk has a good service and can be trusted for all your drumming needs
17 June 2010
Unprompted review
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