Dr J and Colleagues Reviews 

184
•
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly staff and the professional, compassionate support provided throughout their personal health assessments. People truly appreciate the clear communication, quick replies, and efficient processes that make everyone feel entirely comfortable and well-guided during visits. However, some customers also noted long waiting times and slow communication when trying to get timely responses about medication queries. A few reviewers felt unsupported by the administrative staff, mentioning frustrating delays in receiving their final consultation paperwork and official assessment documents. Some people also expressed disappointment regarding difficulties with follow-up appointments and coordination with outside medical providers.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, kind, and patient throughout the entire assessment and... See more

Service

Users describe positive interactions with service, highlighting thorough assessments and professional care... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers describe the team... See more

Response time

Reviewers mention mixed feedback about response time, with many consumers praising the prompt communication... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the assessment process is extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot thank the team enough for their services. The care and patience and support they offer is incredible. Thanks to DR J and Colleagues I was carefully assisted on my adhd diagnosis which has giv... See more

Company replied

Rated 5 out of 5 stars

I had my assessment with Edward. He was so professional and listened to everything I said but was also able to politely bring me back to the actual questions when I got distracted. He made me feel s... See more

Company replied

Rated 5 out of 5 stars

I submitted my forms in September 2025, I requested an ADHD and Autism assessment. I had my ADHD assessment and was diagnosed by November 2025, With every question I have they are helpful and reply q... See more

Company replied

Rated 5 out of 5 stars

I personally felt this practice offered me an amazing services. Understood and VALUED, not just another number or patient. Genuinely gutted I wouldn’t be able to speak with Heather again. I’m sure all... See more

Company replied


Company details

  1. Psychiatrist
  2. Mental Health Clinic

Written by the company

We are a private psychiatrists in Lincolnshire, specializing in ADHD and ASD with over 100 years of collective experience. We handle 'right to choose' requests and offer both in-person and online consultations across the UK. Are you look for 'Psychiatry UK' ADHD treatment? We're a trusted choice for all mental health needs


Contact info

4.2

Great

TrustScore 4 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(184)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This isn’t a healthcare provider

This isn’t a healthcare provider. It’s a disappearing act.

I was diagnosed with ADHD by a contracted doctor from Dr J and colleagues in April. It is now nearly July and I’ve heard absolutely nothing since. No prescription. No follow-up. Not even a “hey, we forgot you exist.”

The first time I was supposed to have an assessment, nobody bothered to tell me. The doctor just rang me out of nowhere. Luckily, I was free and could take the call. Apparently this is their standard approach. No notice. No structure. No basic professionalism.

Since then, silence. I’ve called. I’ve emailed. My GP has done the same. Still nothing. If this were a group project, they’d be the ones who ghost the team and then try to take credit at the end.

If my diagnosis involved suicidal thoughts, we’d be talking about something a lot more serious. Thankfully it doesn’t. But that doesn’t make this any less appalling.

At this point, I’m tempted to try smoke signals or tie a letter to a pigeon. Maybe that would get a response.

I could not be more disappointed in this so-called “practice.”

24 April 2025
Unprompted review
Dr J and Colleagues logo

Reply from Dr J and Colleagues

Dear Hector Godoy,

We are so sorry to hear about your experience with our service. To ensure your concerns are addressed promptly, would you please email us at secretary@drsj.co.uk with your details so that we can investigate this matter further.

Kind Regards,
Compliance
Dr J and Colleagues

Rated 5 out of 5 stars

Marylyn has been remarkably helpful

Marylyn has been remarkably helpful, positive, and patient throughout my treatment. She has gone out of her way to support me, even rearranging her schedule at short notice to accommodate appointments. Her encouragement and understanding have made a real difference in helping me manage my symptoms, and I truly appreciate her compassionate and responsive approach.

27 June 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, I was quite frustrated at first but Marilyn Nathan Wilson was so patient and understanding.
A few face to face meetings later and I'm definitely feeling the benefits from the experience.
It's definitely not a fast process but it's definitely worth the work.

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with Dr. J’s.

I asked for Dr J’s as my right to choose after going through the long process of getting a diagnosis for ADHD. My teenage son had his titration with Dr Tsakiri who was great and I felt it would be a good idea to be with the same clinic. The correspondence from the admin team is always professional and friendly.
After receiving my diagnosis I started my titration with Marylyn Nathan-Wilson. As others here have said, she is such a lovely, warm person. She has been very patient as I navigate the world of ADHD medication. I’m still on that journey at the moment but am reassured that I have Marylyn who has my best interests at heart.
Thank you Marylyn!

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Marylyn Nathan-Wilson / Independent Describer Pharmacist

I've been seeing Marylyn for approximately nine months, and I truly want to highlight how patient and attentive she is to her clients' needs.
Throughout this journey, since beginning my treatment for ADHD, she has consistently listened with empathy and care. Marylyn has supported me every step of the way, working collaboratively to find the right medication and dosage to manage my condition day by day.
I can't express enough how grateful I am for her guidance and dedication.

Thank you for everything, Marylyn.

Warmest regards,
Rodolfo Ozana

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Dr J and colleagues

Highly recommend Dr J and colleagues, great communication, Sandra has been lovely and very efficient with the titration process. The medication has really changed my life and I wouldn't want to be without it now. Thank you so much

13 June 2025
Unprompted review
Rated 1 out of 5 stars

this provider nearly cost me my…

this provider nearly cost me my life,they are clearly in it for the financial benefit not people centred,they are manipulative and greedy and do not care about your well-being,I did a lengthy complaint to nhs england,this provider should be illegal,steer we’ll clear.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service (5 stars)

I was referred to Dr J and Colleagues in late 2024 and my experience has been exceptional. In particular, the ongoing service from Sandra Okoli, Pharmacist Clinician, has been outstanding. Medication has been delivered quickly and efficiently. 10/10.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Very reassuring

I've been going through the titration process with Marylyn Nathan-Wilson and she has been nothing but helpful and kind, she has answered every question I had and re-assured me at every step.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Compliments

I just wanted to say a big thank you to Elaine at Dr SJ & Partners for going above and beyond in helping me today with my ADHD referral. She was incredibly kind, patient, and understanding, and made the whole process feel much less stressful. It’s rare to come across someone so genuinely helpful — her support really meant a lot. Thank you again, Elaine!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

My experience was brilliant

My experience was brilliant! The doctor that diagnosed me listened and talked me through everything, waited while I cried and comforted me. After my diagnosis I met Amanda O’Brien who looked after my medication she is an amazing clinician and woman. She helped me she listened she was and still is there for me. Answered every question I had, helped me navigate difficult relationships at work and made me feel good about being me! She took care with my medication and got me to the right dose that worked for me. Regular check-ins and also was there for me whenever I needed someone to just listen, even now when my treatment is complete she is still there and has been there for me. ADHD is confusing I spend decades so unhappy on medication for bipolar it never worked, I survived only for my family I never realised how bad it was. There are things I will always struggle to understand and that is ok because I have the ability to spot things others cannot see! Thank you to the team at Dr J & Colleagues and a special sincere from my heart thank you to Amanda I cannot express enough how you have changed my life! It sounds silly maybe but she literally saved my life. THANK YOU! X

9 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently finished my titration with…

I recently finished my titration with sandra who has been truly amazing throughout my whole journey & disagnosis. The whole process from being referred to assessments, i found very fast and communication has always been brilliant at all times! Sandra really helped me understand my diagnosis and offered continuous support and advice when i was struggling . All staff have been very pleasant , reassuring and supportive. I realy would recommend Dr .J & colleagues to anyone seeking support!

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Amanda O'Brien

I've been working with Amanda O'Brien through my tritation and adjustment journey on taking Elvanse and I have to say that she's made a very daunting scenario very easy and stress free. I've been dreading discussing my situation and ailments but it's been very seamless, Amanda always listens, hears me and always has my best interests in her advice, I'm not sure that I could have had a better experience if I'd hand selected my consultant. She's been incredible with me and I'm eternally grateful. The medication has been life changing for me.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

I have had a positive experience with Dr J

I have had a positive experience with Dr J from first contact, through diagnosis, and their care afterwards. The reception and admin staff have always been helpful. The doctor at the diagnosis appointment was very reassuring and very thorough. My care since has been with another wonderful doctor who has shown care and compassion. My appointments have been consistent with good communication. There have been a couple of times that appointments have been at different times on our calendars but the problem has always been resolved and the appointments have gone ahead the same day. Overall a good experience and I'm glad I will have their support going forwards.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

It took me a long time to get to the…

It took me a long time to get to the stage of choosing a company to go through, I’m pretty thorough and looked at them all.

Some were crazily expensive (basically capitalising on the rise of ADHD referrals) others had a very, very long waiting list, or just something I didn’t like.

I got so far with the company that sounds something like ‘ADHD 180’ but I was underwhelmed after speaking with them, the admin process was very long, and a chance chat with a friends sister revealed she went through them, and although not all bad, confirmed some of my initial doubts.

Eventually I came across Dr J & Colleagues. From the outset, they were friendly and helpful, the process was easy enough to follow, and the waiting time was approx 6-8 weeks, which was very good at the time.

As mentioned, the process was structured well. I found some of the others I looked at had a massive admin task with them, and this is a nightmare for someone with ADHD! (certainly this ADHD persons nightmare!).

My diagnosis meetings were with Dr J, and she was lovely. Just a nice calm person, puts you at ease straight away and makes the assessment more relaxed. There is no medical test that can diagnose ADHD, it is a thorough understanding of your symptoms in both childhood and adulthood that leads to a diagnosis.

My only downside here is I had hoped for more from the report itself. It was a positive diagnosis but everything contained in the report was really just a repeat of things I mentioned, even somewhat copy/pasted in my own words. There were no insights, explanations, confirmations, advice etc.

At the time I was looking forward to the report and was let down by this. I guess I was hoping for more. But I think this is part of the industry, in that how busy they are.

If you are diagnosed, you will then move to titration. My titration has been with the wonderful Marylyn.

Before leaving this review I did a quick scan and can see Marylyn's name mentioned positively many times. This doesn’t surprise me one bit. In fact I feel slightly cheated that she’s like this with everyone! (I’m kidding of course).

Marylyn is such a positive person, I actually look forward to our chats!
A number of times we have run over and often get sidetracked when we are catching up. I have had mixed reactions to medication and finding what works best for me is still in process. My mind/body seems to react differently to it than most. Marylyn has been amazing putting up with me. She is always professional and we have our serious discussions, but we’ve also had a good laugh many times. She’s professional but fun. She might say she’s not, but she is a super positive character/persona, ‘glass is half full’ kind of person - my kind of person.

Reading the many great comments from others about her, you get the overall idea.

She is an asset to her company and her profession!

Overall I thoroughly recommend Dr J and Colleagues, and if you get Marylyn for your tritiation, you’re lucky! You’re in very safe hands.

21 August 2024
Unprompted review
Rated 2 out of 5 stars

Poor ADHD assessment (but ok for ASD)

Had an ASD assessment which I was satisfied with, but also went for an ADHD one based on their quick screening test. The ADHD assessor asked if I had difficulties with attention before age 12 to which I replied no, then spent 20 minutes of the 1 hour session asking questions which would be relevant if I was given medication (heart conditions etc.) but that I had already filled out a form for, then said he was ruling out ADHD based on me saying I didn't struggle with attention before age 12 which means all those questions were irrelevant. I felt that ruling it out based on a question which in hindsight I would have answered differently unfairly assumes a certain level of knowledge of how ADHD presents in childhood (which is different in women as well) and I wasn't given any guidance on what the symptoms might be that he was asking for

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding care - highly recommend

Dr J and Colleagues provided me with outstanding care throughout every phase of the process. I was impressed by how well Dr J was prepared for my ADHD assessment. It was clear to me that he had read everything in my file prior to the assessment. I have dealt with a lot of ADHD medical professionals and Dr J is one of the best. He understood how much I had been suffering as I was previously diagnosed with ADHD and had been on medication in the US. I had gone over a year without being medicated. Dr J clearly explained the next steps and what to expect. Marylyn, on Dr J.'s team is a expert in her field and provided me with exceptional care. I will be forever grateful to Marylyn. I am now on the right medication and every aspect of my life has improved. I highly recommend Dr J and Colleagues. I want to thank them all for making the process so simple for a person with severe ADHD.

2 April 2025
Unprompted review
Rated 1 out of 5 stars

Cqc complaint incoming

So bad that I’m complaining to the CQC and via NHS, as I was referred via the right to choose method. To cut a long story short I had an ASD assessment, the ADOS assessor was lovely, I felt comfortable and everything was ok. The second part was terrible, a 2hour blocked meeting ended after 45mins. I was constantly cut off. The dr was unprofessional and rude. On receiving the report, it is filled with errors, even basic error like I don’t drive. However the opening sentence is “the ados assessor found X not to have ASD” whereas this was the complete OPPOSITE! So I have 2 assessments, one saying I have ASD and the other not! There is some serious QA needs to be done with this company, their after care and complaints procedure is non existent. The lack of professionalism is embarrassing at best

10 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look