Dronedesk Reviews 

295
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Drone Desk is without a doubt the best investment made by anyone commencing operations in the uav sector. It enables management of every aspect of your operation from logging and risk assessments to r... See more

Company replied

Rated 4 out of 5 stars

Since using Dronedesk I've found it really nice to use overall. Some of the features I haven't needed to use but they look like they could be really useful. It can be slow loading large numbers of job... See more

Company replied

Rated 5 out of 5 stars

DroneDesk has taken the chaos out of planning and running inspection jobs. Everything sits in one place — flight planning, risk assessments, checklists, logs — and it all just works. It’s made my... See more

Company replied

Rated 5 out of 5 stars

Dronedesk makes drone flight planning an absolute breeze. Back when I was out in the field, planning a flight could take hours. Checking airspace, weather, and compliance requirements (usually with mu... See more

Company replied

Company details

  1. Business to Business Service

About Dronedesk

Written by the company

Dronedesk is how professionals manage their drone operations.

Dronedesk's business admin and flight planning tools help you manage your drone operations more efficiently than you ever thought possible; saving you time and money on every job.

The fully integrated tools includes:

  • CRM
  • Products creation and quoting & invoicing
  • Asset management for drones, batteries and other hardware with maintenance scheduling
  • Team management with certification tracking
  • Flight logging and reporting by pilot, drone or battery
  • And more...

The job management and flight planning component provides access to everything you need to plan a drone flight quickly and safely:

  • Desk-based and onsite survey forms
  • Configurable risk assessments
  • Checklists (there's seven of these!)
  • Method statements and rich text operational notes sections
  • Fly-away zone contacts for all agencies including ATCs, glider clubs, Police, Air Ambulance and other air users
  • Site plan map which shows airspace intelligence layers, ground hazards, RPZs and much more
  • Up-to-date NOTAMs
  • Hourly weather forecasts for your flight location

In all, Dronedesk fetches over 30 datasets for the location you're flying - all in an instant with no effort required on your part at all.

Dronedesk is the #1 rated drone operations platform and over the last year we've helped over 495 companies save almost 10,000 work-hours on their drone operations.

There's a free 30-day trial on all plans so there's no risk to giving us a try and start enjoying "Less admin, more flying".

Get started now →


Contact info

4.8

Excellent

TrustScore 5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(295)

26 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and good value.

I'm really impressed with this from a safety and project management tool. Lots of functionality for different jobs and pilots. There are more functions than I can cope with at the moment, but they will become more useful over time I'm sure. Also, the supporting videos are useful and to the point.

26 March 2023
Dronedesk logo

Reply from Dronedesk

Thank you for taking the time to leave a review David. Dronedesk does have lots of functions but they're all designed to serve specific needs - I'm sure you'll find them all useful over time.

Rated 5 out of 5 stars

Saves so much time

Awesome software that we have been using for years and just keeps getting better. It saves so much time it pays for itself many times over, and has enabled us to scale the business. Thank you!
Highly recommended without hesitation.

16 March 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for taking the time to leave a review Malcolm. It's fantastic to hear that Dronedesk is saving you time and has even helped you scale the business.

Rated 3 out of 5 stars

Not the easiest to navigate around the…

Not the easiest to navigate around the system. No option to just put in flying hours under an existing job.
Not usable on my mobile, will set up but cannot update flying hours etc.

11 March 2023
Dronedesk logo

Reply from Dronedesk

Thanks for taking the time to let me know about your experience with Dronedesk EOJ.

I'm sorry to hear that you found it difficult to navigate and that you couldn't add flying hours under an existing job. I want to make things as easy as possible for you, so let me clear up any confusion.

Actually, you can add flying hours under an existing job by heading to the "Manage job > Flight log - manual" section of the platform. I totally understand if that wasn't immediately obvious. You're also able to import historic flight logs via the "Settings > Data import" option.

I also apologise if you had trouble using Dronedesk on your mobile. The system is designed to work on both desktop and mobile devices, but sometimes certain devices or browsers (there are so many combos!) can cause issues. It would be great if you let me know what device/browser you were using.

I've dropped you an email so please get in touch and I'll do everything I can to get you sorted.

I really appreciate your feedback and hope that I can make your experience with the Dronedesk platform better in the future. I'm always here to help if you need further assistance finding your way around.

Rated 5 out of 5 stars

Excellent, saves so much time.

I have recently started using Dronedesk for my flight planning and wish I'd done it YEARS AGO. It's superb, user friendly and cuts down faffing about with drone shoot planning by a mile. I used to have a bookmarked folder full of websites I woudl have to go through one by one to plan jobs. Dronedesk automates them all.

It's fast, efficient, comprehensive, educational and user-friendly.

As an unexpected bonus, there's a lead generation tool and a list of relevant public contract tenders, so it's a new business tool as well as a flight planning one.

It really is great.

10 March 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Andy. We pull in over 30 different datasets, with no effort required on your part, for any location you're flying. No need for all those bookmarks anymore!

Rated 4 out of 5 stars

Comprehensive one stop shop.

Dronedesk allows a comprehensive flight planning tool to provide users with everything they need to plan flights in complicated locations to not only satisfy their own planning requirements but to also allows for the publication of detailed RAMS which have always satisfied most of our clients.

2 March 2023
Dronedesk logo

Reply from Dronedesk

Thank you for your review Mike, it's much appreciated. Hopefully our ongoing delivery of new and improved features will eventually mean you're able to award us that final star!

Rated 5 out of 5 stars

It is the perfect job planning software…

It is the perfect job planning software for any drone professional - either as a pilot or from the office admin side. It has everything you need and more. It is actually brilliant software! Seriously, everything is thought through, accessible, sensible, useful and way more comprehensive that I first thought.

13 February 2023
Dronedesk logo

Reply from Dronedesk

Thank you so much for your review Paul. The more you use Dronedesk, the more useful features you find!

Rated 5 out of 5 stars

Excellent system and customer service

Very informative and reassuring especially with the plathora of upto date information it provides which makes notifications to relevant authorities quick and easy. Also customer support is second to none. Just takes a matter of minutes to get a response to a query - Horizon Parking

10 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Ranjan. Did you know we pull in over 30 different data sources to help make your flight planning as safe as possible!

Rated 4 out of 5 stars

A helpful tool for any drone operator

A helpful tool for any drone operator. Everything is in one place and the tools that help speed up the planning of your drone flight.

10 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Mike, great to hear you're finding Dronedesk helpful and that it's speeding up your planning.

Rated 5 out of 5 stars

A fantastic all encompassing system…

A fantastic all encompassing system that makes the office side of the business an awful lot easier.

10 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for taking the time to leave a review Simon - "Less admin, more flying" is what we're all about!

Rated 5 out of 5 stars

Dronedesk is a really good RPAS planning software platform

Dronedesk is well planned out, has good functionality and is intuitive to use. It has some development ahead but looks set to evolve into the RPAS planning and SMS tool the sector needs.

10 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Craig. We're developing new features and functionality weekly and constantly evolving to meet our users' needs.

Rated 5 out of 5 stars

Expedite your UAS Operations

Based on location selection - the rest of the legwork is done in terms of weather, Airspace, notifications etc

Dronedesk is the only system you need to expedite your UAS missions, flight logs and asset maintenance.

Customer service is beyond fantastic.

9 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thanks so much for taking the time to leave a review Matti. I know you have a large national team of pilots so it's great to know that Dronedesk is helping you expedite your flight planning!

Rated 5 out of 5 stars

Dronedesk automates the planning process

Helps to assimilate lots of different data sources saving lots of time in having to pull in all the relevant information manually. makes the whole process of planning a flight a lot simpler and straight forward.

9 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Oliver. It's great to hear that Dronedesk is making flight planning simpler and quicker for you.

Rated 5 out of 5 stars

Completely excellent

Definitely the most valuable time saving tool I have to complete flight planning and risk assessment activities

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for taking the time to leave a review Leigh. Delighted that Dronedesk is saving you time!

Rated 5 out of 5 stars

Absolutely a must for any serious drone operator

Having used Dronedesk for years I have seen its usefulness and organisation platform help me massively. Absolutely a must for any serious drone operator

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thaank you for taking the time to leave a review Mike. I've really lucky to get loads of input, from pro operators like you, that's helped shape the development of Dronedesk.

Rated 5 out of 5 stars

Time saver

Dronedesk saves a lot of time and energy in planning and risk assessing drone jobs, with everything in one place.

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Great to hear that Dromnedesk is saving Fat Toad Films time and energy. Thank you for leaving a review!

Rated 5 out of 5 stars

Drone Desk - All you need to plan your drone operations

Drone Desk saves me so much time in planning my jobs/flights. As everything is logged I have no need for printing any of the forms or data needed to support the job, and more importantly, no need to hold paper files. A great back office system. Would highly recommend it to any commercial drone operator

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Mark. It's great to hear that Dronedesk is saving you so much time and helping you run an efficient and paper-free operation!

Rated 5 out of 5 stars

What you need for a pro drone business

This product delivers - don't wait around or take shortcuts- Dronedesk is the management tool you need for a professional drone business.

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for taking the time to leave a review Will. Dronedesk is all about trying help professional operators maintain compliance with the regulations!

Rated 5 out of 5 stars

Unquestionably a game changer for…

Unquestionably a game changer for saving time, money and improving safety for operations. Highly recommend

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

Thank you for your review Oliver. I know that being able to quickly plan safe and compliant operations is key for professional drone operators like you.

Rated 5 out of 5 stars

Drone Desk makes planning my drone…

Drone Desk makes planning my drone missions simple, a whole lot more efficient and saves me precious time.

8 February 2023
Unprompted review
Dronedesk logo

Reply from Dronedesk

It's great to hear that Dronedesk is saving you time with your drone mission planning David. Thank you for taking the time to leave a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look