drmersclub.com Reviews 

297
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the material, comfort, and overall design. Many find the items to be well-made, durable, and stylish, often exceeding expectations. Reviewers frequently highlight the fast and timely delivery service, with many appreciating the quick dispatch and arrival of their orders. The customer service receives consistent praise for being helpful, kind, and responsive, often going above and beyond to resolve issues. However, some customers also noted that their orders occasionally did not arrive or were marked as delivered but never received. Additionally, a few people mentioned that communication regarding order confirmations and tracking information could be improved.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the exceptional quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing it as exceptional, amazing, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and quick shipping... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to reorder due... See more

Customer service

Customers had positive experiences with customer service, often highlighting helpful, kind, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been having their signature hoodies on my sight for almost over a year, and I purchased right on time. I bought two of them, one in electric blue (L) and one in hot pink (XL). The colors of the h... See more

Company replied

Rated 5 out of 5 stars

My brother asked me for a hoodie from here for Christmas! He absolutely loved his hoodie and I enjoyed the purchase as well. I really appreciate how they offer pay later options like afterpay. Also, t... See more

Company replied

Rated 5 out of 5 stars

Stephen went out of his way to assure me that I would receive my order despite website related issues. I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Step... See more

Company replied

Rated 5 out of 5 stars

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort real... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(297)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exactly what you see what you'll receive!

Exactly what you see in the picture and how they describe in the website is the quality you will receive. I really love the quality very high end and very helpful when needed customer service.

10 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Manuel!

We're so happy to hear you loved the pieces! We appreciate the support more than you know :-)

Rated 5 out of 5 stars

The quality is top notch

The quality is top notch! I own about 5 pieces, recently buying the costellation jeans from the 'SEARCHING' collection and I don't regret buying each and one of them :D The material and comfort really screams high quality and I love the meaning of the company! 10 out of 10!

WILL YOU BE RELEASING WORK JACKETS??

21 November 2025
Unprompted review
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Reply from drmersclub.com

Hey there! Thank you so much for taking the time to show some love!

PS. YES WE DID!

Rated 5 out of 5 stars

10/10

Amazing quality and fast delivery!
I ordered a tracksuit set, its very comfortable, true to size and soft.
Would be buying from them again.
100٪ recommend :)

15 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so happy to hear you love your new set! Thanks for being a part of the fam—it means more to us than you know :-)

Rated 5 out of 5 stars

Good design

Good design, good quality

19 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Brandon! Thank you so much for the support — it means more to us than you know!

Rated 1 out of 5 stars

Scammers!!

Scammers!!!
The only way to reach them is via email to which they do not respond. I received my parcel on 6th of November and wrote them, requesting a return. No one responded!!

6 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey there,

We are so sorry to hear of your experience as our team aims to answer each request in a timely manner. If this has not been resolved, we kindly ask that you reach out to us over email or direct message so we are able to assist you further! Our team was working hard to get through the high volume on inquiries over the holidays so we apologize if your inquiry was missed :-(

Rated 5 out of 5 stars

DRMRS CLUB is more than a company

I had troubles with the website and purchase. The team was so prompt with there answer and was very accommodative. The brand stands for more than their amazing clothes, I could not recommend more to purchase.

11 November 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Martin! Thank you so much for taking the time to show some love! We appreciate this more than you know :-)

Rated 5 out of 5 stars

Great shop I found in Vancouver

Great shop I found in Vancouver. Very hip, good quality, powerful meaning & I love every piece. I’ve used online to order since returning to the US. Easy, points generating & variety!

7 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Cynthia! Thank you so much for stopping by! We're so happy to hear you had a good experience and resonate with the pieces — it means more to us than you know!

Rated 5 out of 5 stars

Great customer service

I ordered the 1/4 zip fleece in grey in October, however my order never arrived. I got in contact with Drmers Club and Stephen was very helpful, eventually he heard from the courier that the parcel had been lost unfortunately. Stephen was happy to send out another 1/4 zip fleece and it arrived yesterday, in perfect condition. I love it thank you so much ❤️

25 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Megan! We're so sorry to hear your parcel was lost but happy to hear that Stephen was able to help replace that for you! We appreciate your support and thank you for your patience :-)

Rated 5 out of 5 stars

I visited vancouver recently and bought…

I visited vancouver recently and bought from their in person store, it was a great experience and all the staff were so nice; so I decided to try buying online and its also such a great experience. Since im from the US i have to wait a little bit to get my items, but theyre always in good condition and high quality. Love this brand

13 October 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

Appreciate you so much for taking the time to visit us and show some love! It means more to us than you know :-)

Rated 5 out of 5 stars

Fire

great delivery fast and quick, clothes got crazy quality and don’t shorten after laundry honestly the 2 pieces I bought lowkey carrying all my fits def reccomend

15 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Justin!

Thank you so much for your support and love! We appreciate this more than you know :-)

Rated 5 out of 5 stars

I really appreciate this brand

I really appreciate this brand. I bought their essential boxy zipper jacket and my zippers fell off and they replaced it with no hesitation and were so quick to resolving it. Stephen was incredible and it’s nice to see a brand not only take their clothing brand seriously- but also their customer service.

21 October 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi Shelby!

We're so happy to hear you had a good experience even after your item getting damaged! Thank you so much for taking the time to show some support — it means more to us than you know <3

Rated 5 out of 5 stars

Comfy hoodie

Purchased a hoodie that I seen on an artist that I listen to. Great quality and such a pretty color! Sizing is unisex, I got a M for an oversized look. Received compliments on the color(baby blue). Communication via email was good. Will def make more future purchases. Processing and shipping was ~week to NY

16 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Tina!

Thank you so much for taking the time to show some love! We are so happy to hear you love your new hoodie and that you had a good experience overall—it means the world to us :-)

Rated 5 out of 5 stars

Nice shop & very good quality clothes

Very nice shop with really good quality clothes! Ive ordered a view times now and im more than happy with the clothes I bought 🥰

14 October 2025
Unprompted review
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Reply from drmersclub.com

Hey there!

We are so happy to hear this — thank you so much for taking the time to show some love! Appreciate you more than you know :-)

Rated 5 out of 5 stars

My 14 y/o boys love their products

My 14 y/o boys love these products! They are super well made, very in style and extremely good quality!! Thanks for providing clothes for a hard age to dress!!

3 October 2025
Unprompted review
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Reply from drmersclub.com

Hey Suzy!

We love to hear that your boys love the pieces! We appreciate the support and love, it truly keeps us going :-)

Rated 5 out of 5 stars

Love em

Literally got like 5 compliments first time wearing them. The fit and feel are great. Might’ve found my new favorite clothing brand.

19 September 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Nate!

This made our day :-) Thank you so much for the love, it means the world!

Rated 5 out of 5 stars

Everything I bought fit and sat on the…

Everything I bought fit and sat on the body exactly how it was shown in the pictures! Even though I’m taller than the female model there’s lots of extra length in the legs (thank you from the tall girl community!), so I was able to shop for an oversized look, which for me was a medium, without having to size up to a large just for leg length. When I go shopping and have to size up for leg length I always find that I end up drowning in the clothes so I really appreciate the extra length because you can always take fabric away but you can’t really add fabric.

19 September 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi Talia!

Thank you so much for the support! We're so happy you found jeans you love <3

Rated 5 out of 5 stars

Thank you for your quick responses and…

Thank you for your quick responses and alternatives to the fix!! Very happy with my service, will definitely be purchasing again! Big thank you to the team for recognising system glitch asap! :)

20 September 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hi Jennifer!

Thank you so much for taking the time to show some support! We appreciate it more than you know :-)

Rated 5 out of 5 stars

Stephen is a good dude

Stephen went out of his way to assure me that I would receive my order despite website related issues.

I placed an order for a pair of trousers to be shipped to an FPO, Armed Pacific address. Stephen expressed his concerns and informed me that although they had fpo, ap addresses listed they unfortunately do not ship here. I was forced to use my off-base address in Japan and he covered my shipping cost! I was positive it would be expensive if we had to go this route and he took care of everything. The package arrived fast too, thanks again Stephen!

19 September 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Matthew!

We are so happy to hear that Stephen was able to help you out with your order! Appreciate you so much for taking the time to show some love and support — it means more to us than you know :-)

Rated 5 out of 5 stars

only downside is that you can't return…

only downside is that you can't return anything if your from EU. They could have made that more clear.

10 September 2025
Unprompted review
drmersclub.com logo

Reply from drmersclub.com

Hey Kars!

Thank you so much for your feedback! Our team is working hard to implement a solution for EU returns as soon as possible — we appreciate your patience while we fix this for you and thank you for supporting us in the meantime :-)

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