While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Bought from eBay 'authentic Korean import' listing. No tingling at all. The real bio-spicule formula you can feel immediately. Nicole at drmelaxinbeauty.com helped before ordering. 6 weeks in, pores tighter and fine lines softer.
TikTok Shop fake. Kit arrived wrong, no batch numbers, textures off. Found drmelaxinbeauty.com and Nicole replied same day, guided me through everything. Real kit gives glass skin. Complexion much brighter.
Third-party Amazon seller sent me a watery fake. Took 3 weeks for refund. Ordered from drmelaxinbeauty.com and the Pink Spicule Cream is completely different. Jaw and mouth lines softer at 6 weeks. Someone complimented my skin.
CLICKED A SPONSORED RESUlt, wasn't the real site. Peel Shot arrived with zero tingling — dead giveaway it wasn't the real bio-spicule formula. Found drmelaxinbeauty.com, Nicole from their team replied same day and was so helpful. Real product actually tingles when you press it in. Pores tighter, forehead lines softer.
Got scammed on TikTok Shop first, then found drmelaxinbeauty.com. Do NOT buy from TikTok Shop. Got a fake, did a chargeback, found the real site. The calcium formula actually absorbs properly unlike the fake. Fine lines around my eyes are softer after 5 weeks. Already reordered.
I don’t usually write reviews but I am going out of my way to try and help someone else not make the same mistake as me!
I placed an order middle of January. Still not received it and likely will get fake products.
I have a PayPal dispute open as they are cloning the official website and from previous reviews, selling counterfeit goods.
They previously operated under drmelaxinco(dotcom - trust pilot don’t allow URLs) but I believe have since changed the URL due to reviews on here.
They also operate under drmelaxinclinical(dotcom) drmelaxinofficial(dotcom). Both of these URLS are currently not working and say server not found. This happens when I click the header on my emails.
The current URL working is drmelaxinbeauty(dotcom) which they have since changed the design from black and white (like the real website) to white and blue.
They sent me a dispatch email on Monday and the link also says server not found when trying to track the ?imaginary ?counterfeit goods
I wish I had researched sooner! I’m wondering if they will weave out of this somehow with PayPal!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
