I accidentally purchased the £49 subscription while trying to book my official DVSA theory test. The website gave me the impression I was paying for the test itself, when in fact I had signed up... See more
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Stay away! Paid £55 for multiple theory tests for my daughter so she was under no pressure. Unfortunately she failed and despite several emails and even more calls.. ‘Staff are always experiencin... See more
Company replied
Terrible experience...never received the training email and tried to ring the number several times, messages left and no reply.....then when my daughter failed they said we hadn't used the training st... See more
Company replied
My son bought their driving theory for £55 he received a message saying his test was booked, and for him to look at his email. He didn’t get an email and after several unanswered calls we still do t h... See more
Company replied
Company details
Written by the company
Specialists in helping Car, Bike, ADI Part 1, LGV and PCV candidates pass their theory test 1st time. Our theory test online revision packages come with the latest official DVSA practice theory test questions and hazard perception test videos. We're a Crown Copyright holder with the Driver and Vehicle Standards Agency (the people who set the theory tests). This means that we can always provide you with the most up-to-date theory test material, which gives you the best possible chance of passing the real DVSA theory test.
Contact info
Lodge House, Lodge Lane, CO4 5NE, Colchester, United Kingdom
- support@booktheorytests.co.uk
- drivingtheory4all.co.uk
1.7
Bad
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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I accidentally purchased the £49…
I accidentally purchased the £49 subscription while trying to book my official DVSA theory test. The website gave me the impression I was paying for the test itself, when in fact I had signed up for a separate revision service.
I realised my mistake within 30 minutes and immediately tried to contact the company to request a cancellation and refund in accordance with their stated refund policy. I called twice, but there was no one available to answer either call. I also sent an email straight away but have yet to receive a response.
The revision service itself may be legitimate, but I found the purchasing process confusing enough that I accidentally signed up. The lack of prompt customer support after I tried to cancel has only added to the frustration.
I would recommend booking your theory test directly through the official GOV.UK website to avoid any confusion.
4 August 2026
Unprompted review
Would avoid using Driving Theory 4 All…
Would avoid using Driving Theory 4 All / Book Theory Tests based on my experience.
I paid for their Pass Protection Plus package, completed all the required mock tests and topic tests, and qualified for free re-sits. After failing my test within the qualifying scores, they rebooked me once without issue.
However, after another qualifying fail, I followed their exact instructions and posted my original failure document using my own money, with proof of postage provided. Despite this, they repeatedly claimed they had not received it and refused to process my rebooking unless I somehow produced another copy.
The whole process has been stressful, slow, and full of back-and-forth emails with very little flexibility or customer support, even when proof was provided. I’ve now been delayed from progressing with my driving despite doing everything asked of me.
Very disappointing experience overall.
18 May 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Wasim,
Thank you for your review and sorry to hear you have not been satisfied.
We require the original failure document in order to book a re-sit as in the first instance we did for you.
Could you please email our Support Team on support@booktheorytests.co.uk and they will be happy to look into this for you.
Kind regards,
Driving Theory 4 All
Passed the tests confidently, but there's room for improvement
Ammended review. Initialy rated 1 star for absence of custommer support for over two working days. Once my issue was resolved i got to working on my LGV CPC part 2 learning. I like how the platform expects you to read theory in small chunks and then ensures you understood it by using revision questions. What I didn't like as much is the poor navigation on site, CPC not available on app, very few illustrations, which could be really helpful for better understanding, a bit too much thined down on the chapter about the HGV itself. Regardless, after about 2.5 weeks of learning I passed with 47 out of 50 answers correct so the platform did the job for me.
19 March 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Rytis, thank you for your review. Our Support Team respond to all emails within 1 working day. I can see your account has now been updated and changed to the account type you would like. If you have any further questions, please do not hesitate to email our Support Team on support@drivingtheory4all.co.uk. Kind regards, Driving Theory 4 All.
we have been calling for the past 30…
we have been calling for the past 30 minutes and everytime they say people are busy and can’t pick up. all we want to do is cancel our theory and get a refund yet they won’t answer anything. joke of a company
16 February 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Penny,
Thank you for your review and sorry we have not managed to answer the phone.
Could you please email our Support Team on support@drivingtheory4all.co.uk and they will be able to assist you.
Kind regards,
Driving Theory 4 All
Go through a gov site for £23 and not £49 with Driving Theory 4 All
Go directly through a government booking site for a £23 charge.
This agency charges £49 and are not good at replying to emails or calls.
They sent me an email with the test date but no time and I sent them emails and called them but no replies.
I called the test centre directly and they informed me of the details.
Not a scam site but for that quite large surcharge I would expect far better service
10 February 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Stuart,
Thank you for your review.
The email you received includes the test date and time as well as the details regarding your unlimited free re-sits.
We respond to all emails within 1 working day, we would be happy to assist you further as required. Please email our Support Team on support@drivingtheory4all.co.uk
Kind regards,
Driving Theory 4 All
I passed my hgv theory
I passed my hgv theory, hazard perception and cpc theory with the help of this site. I would recommend to anyone that needs help with there’s.
4 February 2026
Unprompted review
I strongly believe that your service is…
I strongly believe that your service is a complete scam, and I would advise people not to trust it. Your operations are very similar to misleading Facebook and Telegram channels that lure customers into paying money and then disappear.
Once payment is made, there is no proper service, no refund, and not a single penny is returned. The only responses received are generic messages such as “contact us,” which appear to be fake and lead to no resolution.
This is highly misleading and unacceptable.
15 December 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Srinivasareddy M,
Thank you for your review and sorry to hear you are not happy with our service.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not trying to 'scam' anybody.
We would be happy to look into any issues you feel you have experienced, please email our Support Team on support@drivingtheory4ll.co.uk and they will be happy to help.
Kind regards,
Driving Theory 4 All
Check waiting times for theory…
Check waiting times for theory tests….does not do this at all. It just says “tests available”. Of course they are ! Every test centre has tests available. You lured me in with an empty promise.
13 January 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Ted,
Thank you for your review.
Could I please ask you to email our Support team on support@drivngtheory4all.co.uk and they will be able to assist you.
Kind regards,
Driving Theory 4 All
This company are genuine scam don't…
This company are genuine scam don't fall victim like we did. They are now in debt to us and we will get our money back one way or another. Foolish company. Edit you have scammed my wife for £44 unlimited resits for theory test she went and they said she's not on the system and theory is only £23 and they don't take 3rd partie bookings from yourself so your a scam.
5 January 2026
Unprompted review
Reply from Driving Theory 4 All
Hi Taner and Karolina,
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore in no way trying to 'scam' anybody.
Could I please ask you to email our Support Team on support@drivingthepry4all.co.uk and they will be able to assist you.
Kind regards,
Driving Theory 4 All
As every other review says
As every other review says, I booked an unlimited resit package but they do NOT honour it. Instead they close your account on the day of your test and you have to pay a fee to reactivate it! This was not explained when I signed up. Con artists. They'll probably reply to this with the same generic reply they give to everyone. AVOID AT ALL COSTS
13 November 2025
Unprompted review
Reply from Driving Theory 4 All
Hi GeologyIsnt ArealScience,
Thank you for your review.
In order to continue using your account you will need to email our Support Team as they need to rebook your theory test.
Once your theory test has been rebooked, your account will reopen and expire on the date of your new test.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore in no way 'con artists'.
We would be happy to assist you further with this. Please email our Support Team on suport@drivingtheory4all.co.uk.
Kind regards,
Driving Theory 4 All.
Shocking
Shocking.
My son booked his theory through this site. Paid nearly £50 for it and he failed.
He downloaded the link sent to him via email and it was only was for hazard perception. Had to pay more for him to access his account as it expired. Only to find out (after I, a grown adult) scowered their website to find out he had find their official app to use so he won’t be entitled to free resists (despite only the hazard perception link sent in the email)
In all, paid about £60 for one theory test.
Prays on teens just starting out in life and doesn’t make the terms clear. Can’t get through to anyone
Avoid avoid avoid
12 November 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Kerri,
Thank you for your review.
Our theory test practise app includes everything you need to pass, both multiple choices questions and hazard perception.
When the app is downloaded you need to log in to your account, the details of which are included in the same email you received your test date in. This will provide you with a full account on our app.
The criteria regarding the free re-sits is available on our website homepage, as well as being included in your receipt email and your test date email.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and therefore are not 'praying' on any of our customers.
We would happy to discuss this further with you. Please email our Support Team on support@drivingtheory4all.co.uk.
Kind regards,
Driving Theory 4 All
No customer support!!!
I booked a test with the my theory app and and this one and have had no customer support at all no matter how hard I've tried, I only wished to cancel my test and get a refund due to the website being a SCAM!!! But no luck!!!!!
21 August 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Em,
Thank you for taking the time to leave us a review.
We're not a scam and we absolutely do process cancellations and refunds where eligible under our policy. Additionally, our Customer Support Team respond to all enquiries within one working day.
Unfortunately, as we don’t have your account details, we’re unable to investigate this further at the moment. However, please contact us at support@drivingtheory4all.co.uk using the email address linked to your account and we'll review this ASAP.
Kind regards,
Driving Theory 4 All
This is a con.
This is an absolute con, you sign up for unlimited re-sits and yet it runs out on the day of your theory test!! What a con!
21 August 2025
Unprompted review
Reply from Driving Theory 4 All
Good afternoon,
Thank you for taking the time to leave us a review and we're sorry for your frustration.
Pass Protection Plus is included with the theory test booking, which offers unlimited re-sits when our training and testing criteria are met.
If you don’t pass and meet those requirements, we'll book your next theory test for you and extend your theory training account to the date and time of that new test, so you can keep training without a gap.
Please contact us at support@drivingtheory4all.co.uk if you have any further questions or wish for us to look into your account.
Kind regards,
Driving Theory 4 All
This is scam
This is scam
I paid for my son, and I was promptly to be sent a code for access. However, to date, we have not received anything. When I called, no one answered, and I left a message, but I still have not heard from them. Luckily, without their help, my son passed his test. Please avoid these scammers. I am trying to get a refund.
5 August 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Tsehay, thank you for your review. We do not send access codes, you will be able to log into your account and start using straight away. We are also fully approved by Trading Standards, and are part of their 'Buy with Confidence' scheme and are therefore not a 'scam'. We would be happy to assist you, please email our Support Team on support@drivingtheory4all.co.uk, Kind regards, Driving Theory 4 All.
Would rate zero if I could
Would rate zero if I could. The system had technical glitches for the hazard perception part and even though I asked their support to sort out, no luck. Takes days to get any input. Asked for full to partial refund and told to get lost. AVOID AVOID AVOID. Don't WASTE YOUR MONEY.
Pt2: you respond much quicker on reviews than while actually being a paying customer reporting issues. You are also trying to publicly make the interaction and facts hyper- positive while I let you know I was unable to use the software to review progress or results from completing the videos which is critical. I supplied screenshots but when I mentioned a refund, you came up with even more barriers and chasing tails and admin for me to do your job and an obvious attempt to make me go away. Pathetic.
2 July 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Jacques,
Thank you for taking the time to leave us a review.
We're sorry to hear about your concerns with the hazard perception videos. The issues you reported have not been reported by other users. This is why we requested additional details to help us investigate further and resolve the issue as quickly as possible for you.
Despite this, we are pleased to see from our records that you have made significant progress with your theory training account, including the hazard perception section.
If you wish to discuss your account further or have any further questions, we would be more than happy to assist. Please contact us at support@drivingtheory4all.co.uk.
Kind regards,
Driving Theory 4 All
SCAMER
I pay for fee re site, but They are SCAMER!!!!! When I asked for another theory test they ask me to pay extra 32£ . Absolutely SCAM!!!
16 June 2025
Unprompted review
Reply from Driving Theory 4 All
Hello, thank you for your review. We are fully approved by Trading Standards and are part of their 'Buy with confidence' scheme and are therefore not trying to 'scam' anybody. We would be happy to look into this further for you. Please email our Support Team at support@drivingtheory4all.co.uk and they will be happy to look into this for you. Kind regards, Driving Theory 4 All.
Absolute scam
Absolute scam. 'Unlimited free resits!' But you have to engage with our insanely poorly made videos in order to claim resits. How is this allowed to exist?
21 March 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Josh, thank you for your review. We are fully approved by Trading Standards and are part of their 'Buy with confidence' scheme and are therefore not trying to 'scam' anybody. Our training content is the most up-to-date training content from the DVSA for which we have a crown copyright licence. We would be happy to look into this further for you. Please email our Support Team at support@drivingtheory4all.co.uk and they will be happy to look into this for you. Kind regards, Driving Theory 4 All.
SCAM!!
SCAM!!! Taking £49 for until you pass and after one try deletes your account and says it’s expired. Doesn’t answer calls or emails. Thieves!!!
30 April 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Luana, thank you for your review. We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore in no way trying to 'scam' any of our customers. We also do not close accounts once a test date has passed and have offered many of our customers free re-sits if they meet the criteria on our training platform, which is all laid out for you before and after you make payment. We would be happy to look further into this for you, please email our Support Team on support@booktheorytests.co.uk. Kind regards, Book Theory Tests.
SCAM
Generally wouldn't put any stars given the opportunity- this company will simply rob you of yr money. Like all the other reviews I paid £49.00 for endless re sits which do not exist- went to book a futher resist to be asked for a further £49.00 - phones are never answered - endless messages left for a call back - emails sent shocking no response SERIOUSLY DO NOT USE THIS SITE ITS A SCAM - THIEVES - as for the lame response - ask yrself this - why is every review stating the same so clearly you are scamming people we cannot all be wrong- trading standards hysterical because you have been reported to them
16 April 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Alena,
Thank you for your review.
The information regarding our re-sit criteria is freely available on our website and is also included in the same email you received from us that contained your test date.
We are fully approved by Trading Standards and are part of their 'Buy with Confidence' scheme and are therefore not trying to 'scam' anyone.
We have honored and offered free re-sits to many of our customers that have met the re-sit criteria.
We would be happy to assist you further, please email our Support Team on support@booktheorytests.co.uk.
Kind regards,
Driving Theory 4 All
Worst app ever ...
worst app ever ... traffic sign has a bad explanation , hazard videos are sh** don't spend your money on this ...
14 March 2025
Unprompted review
Reply from Driving Theory 4 All
Hi Valentin, thank you for your review. Could I please ask you to email our Support Team on support@drivingtheory4all.co.uk and we will be happy to discuss your queries with you. Kind regards, Driving Theory 4 All.
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