DriveSafe Online® Defensive Driving Courses Reviews 

6,775
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the courses easy to navigate, follow, and understand, appreciating the well-designed and informative content that served as an excellent refresher for many, regardless of their driving experience. The learning experience was often described as engaging, with helpful visuals, good narration, and quizzes after each section to aid retention. Reviewers also highlighted the convenience of the online format, allowing them to complete the course efficiently and at their own pace. However, some customers also noted issues with the product, mentioning that the website repeatedly crashed, did not save progress, and enforced minimum time on pages, which was frustrating for fast readers. A few other people also felt that some information was outdated, and the pace of the course was too fast in certain sections, making it difficult to grasp all the examples and leading to a longer completion time than expected.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the program informative and easy to follow.... See more

Service

Users describe positive interactions with service, finding the defensive driving course very informative and... See more

Instructions

Clients share positive opinions on instructions, finding them easy to follow, thorough, and informative, with... See more

Website

Customers consistently note positive experiences with the website, finding it easy to navigate and... See more

Product

Reviewers mention ambiguous feedback about the product, with some finding the online driving course fabulous... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy log in and registration, program ran at a good pace. This was a good refresher course, and should be required for ALL new drivers and also redone every 3 years. Would go a long way in reminding... See more

Company replied

Rated 5 out of 5 stars

This is well thought out and put together course. Everyone should be required to take this. There are great reminders for even seasoned drivers like myself. It’s easy to navigate and listen to. It’s a... See more

Company replied

Rated 5 out of 5 stars

The program was informative and a good refresher course for all drivers. It was easy to follow, and I learned a few things I didn't know, like the accident statistics. Whether you're new to driving, o... See more

Company replied

Rated 5 out of 5 stars

This Defensive Driving Course was very easy to complete and test at the end. The sections were quick and easy to follow. I have a CDL so I have to cover and test on this information annually, however... See more

Company replied


Company details

  1. Driving School
  2. Business to Business Service
  3. Class
  4. Distance Learning Center
  5. Driving Test Centre

Information provided by various external sources

Save up to 10% on insurance premiums for up to 3 years per policy. In some states, our courses will help you reduce points on your license or help you dismiss a traffic ticket. Refresh and improve driver education conveniently and affordably. Provide training for newer drivers to reinforce defensive driving skills. Choose the best mobile-friendly content with no hidden fees. Enjoy the best defensive driving course available online.

Money-Back Guarantee

If you do not receive the intended benefit from your course, you will receive a full refund.

If you do not receive the intended benefit from your course, you will receive a full refund.
If you do not receive the intended benefit from your course, just let us know and you will receive a full refund. Email us at support@drivesafeonline.org with the document from your insurance agent, court clerk, or other official explaining why you were denied credit and we will issue an immediate refund.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(6,775)

180 reviews in the last 12 months

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Rated 1 out of 5 stars

To hard to get back where I left off

To hard to get back where I left off

17 March 2026
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Wayne,

Thank you for leaving us a review. Our support team is always available to help you if you have questions. The returning user login button is located at the top right corner of our website to make it as easy as possible to log back in at any time.

Please let us know if you need any additional help to get back into your course.

Stay safe,

The DriveSafe Online Support Team

Rated 1 out of 5 stars

Fours Hours of My life Wasted

This course could have been one hour. Instead it dragged on for four hours. It was repetitive, irrelevant at times and the tone of the narrator was lecturing and condescending. The module actually spends time on bike safety. My favorite line was about if you are in a vehicle filling with water. The narrators advice? Get out!
My insurance company is taking a few hundred dollars off my bill each of the next few years. They should spare their customers the four hours and drop their rates.

17 March 2026
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Andrew,

Thank you for taking the time to leave us a review.

I see you in our system and it appears you registered for our 4 hour MN course. In your case, the state requires the course to include timers and be a minimum of 4 hours of content. Some states have shorter course requirements.

I certainly understand some content including bike safety and what to do if a vehicle is filling with water may seem not necessary to some people. However, these are common defensive driving course requirements from some states and insurance companies.

I'm happy to hear that you are going to save hundreds of dollars each of the next 3 years by taking the course.

Stay safe out there.

The DriveSafe Online Support Team

Rated 5 out of 5 stars

Great all around!

Great all around!

1 January 2026
Unprompted review
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Reply from DriveSafe Online® Defensive Driving Courses

Midian, thank you for leaving us a 5 star review. We appreciate it very much! Stay safe out there. The DriveSafe Online team.

Rated 5 out of 5 stars

The videos were very easy to follow and…

The videos were very easy to follow and realistic to my driving experiences.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Peter, thank you for the 5 star review! Reviews like this are so great to receive. We appreciate it!

Rated 5 out of 5 stars

Growing old as a driver.…

Taking this test made me feel more secure in my driving. As you get older you begin to feel you have forgotten the rules of the road but I realized I had not forgotten a lot of things I learned when I was 16 years old.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Ferrelle, we're glad our driver safety course was very useful. Thank you for the great review. Please tell your friends and family about DriveSafeOnline.org.

Rated 5 out of 5 stars

The time that you guys put in to a…

The time that you guys put in to a wonderful and great class.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Gilbert, thank you for being so kind as to give us a perfect 5 star review. We love it! I will share your comments with our DriveSafe Online team.

Rated 5 out of 5 stars

Very informative and well explained.

Very informative and well explained.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Amanda! We love to hear feedback and especially so when we hear a customer finds our defensive driving courseware informative. The DriveSafe Online team.

Rated 5 out of 5 stars

Very simply and great refresher…

Very simply and great refresher training information. I would suggest to make 6 modules instead of 5. 25 minute was longer than others.

22 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you for the 5 star review, Thomas! We appreciate it. The DriveSafeOnline.org team.

Rated 5 out of 5 stars

Very informative

Very, informative.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you! We love to hear feedback and especially so when we hear a customer finds our defensive driving courseware informative. The DriveSafe Online team.

Rated 4 out of 5 stars

This is a great program

This is a great program. However I have taken 1 star off because when going through the different chapters, I did not have a slightest idea where I was in the program regarding the remaining time or my progress in the programto finish the instruction. I was under the impression that the 1-hour course had taken me me way longer than 1 hour, even though I had not done many reviews from a previous chapter.

24 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Sybille, thank you for the good review of our DriveSafeOnline.org course. We appreciate you taking the time to review it. The DriveSafe Online team.

Rated 5 out of 5 stars

The Defensive Driving Course was very…

The Defensive Driving Course was very informative. It was a great refresher for me. The videos were good and the text was easy to understand. I took the course to save on my insurance and received my completion certificate quickly. I highly recommend this course.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Jimmy & Sharon, thank you for the 5 star review! Reviews like this are so great to receive. We're happy to hear that you found our defensive driving content informative. We appreciate it! Your DriveSafe Online team.

Rated 5 out of 5 stars

Watching closely

If you listened close they give you questions that are in the short videos. It is easy to do and alot of good tips you might have forgotten over the years.

23 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Patricia! We really appreciate the compliment and great review. Our team will be happy to hear you had a positive experience. We look forward to seeing you again. Stay safe

Rated 5 out of 5 stars

Good refresher course

22 February 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you Our team works hard to provide the best defensive driving course available online. It’s great to hear your feedback about the DriveSafe Online learning experience. Take care and drive safe out there.

Rated 5 out of 5 stars

It's a very good study tool

All the study materials for the exam are very good, but the questions and answers may vary on the final exam, which can lead to confusion and lost points.

26 January 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thanks, Maria! It's great to hear that feedback, and I will share it with our development team.

Rated 5 out of 5 stars

The test is comprehensive and…

The test is comprehensive and informative.

25 January 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Jerome, thanks for the perfect 5 star review. I'm so happy to hear that the course was informative. Please tell your friends and family about our course. Take care and stay safe out there. The DriveSafeOnline.org team.

Rated 5 out of 5 stars

Informative ease of testing

Informative ease of testing

26 January 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Alice, thank you so much for your perfect 5 star review of our DriveSafeOnline.org course. Hearing that it was informative and easy to use is such great feedback! Please tell your friends and family about DriveSafeOnline.org. Take care and drive defensively! Your DriveSafeOnline.org team.

Rated 5 out of 5 stars

A very good course with quality and…

A very good course with quality and easy to learn.

25 January 2026
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Reply from DriveSafe Online® Defensive Driving Courses

Thank you, Omid. Our team works hard to provide the best defensive driving course available online. It’s great to hear your feedback about the DriveSafe Online learning experience. Take care and drive safe out there.

Rated 1 out of 5 stars

It says you can take breaks the course ...but I couldnt

It says you can take breaks throughout the course, but EVERY time I logged out and logged back in, I had to REDO everything..all the quizzes and click through all the bs...took me more time going back through and redoing my course work and resubmitting bs quizzes..I should have taken the class in person, at least I'd be held accountable for it and actually done it in a day...this shit has taken me 5 days now

3 February 2026
Unprompted review
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Alison,

Thank you for taking the time to leave us a review.

However, in looking at our records, the only user in our system with your name only has a total of 59 minutes of time spent in a course to date.

Would you please be willing to call us at 877-265-2170, option 1 to check and see if you took one of our online driver safety courses by verifying your information? SInce your review was not initiated by an invitation after completing a course from our system, is it possible that you took a course from another provider with a similar name?

We take our reviews seriously and our support team is always ready to help in case a user has any issues. Based on your review and looking in our database for your name, it would be helpful to find our more information to help us determine if there was an issue that needs resolved.

Thank you,

The DriveSafe Online Support Team

Rated 5 out of 5 stars

Easy to go through it and it was…

Easy to go through it and it was informative

26 January 2026
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you for your kind words about our DriveSafe Online training. Our team works hard to create the best defensive driving course available online. Take care and drive safe out there.

Rated 5 out of 5 stars

Easy to navigate and clear information.

Easy to navigate and clear information.

26 January 2026
DriveSafe Online® Defensive Driving Courses logo

Reply from DriveSafe Online® Defensive Driving Courses

Thank you, D. Holland! We appreciate the kind words and will gladly accept that compliment. Take care. Your DriveSafe Online team.

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