My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning a... See more
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1 Slaidburn Crescent, PR99YF, Southport, United Kingdom
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excellent all round service. quick, polite, helpful and no hesitation in providing the exact response needed

Reply from Driver Guardian
I broke down on holiday in devon and the only place available to fix the car was in Bristol, there was no quibble, one phone call to a lovely lady on the line and around 1hr later the car was picked up and on its way, great service

Reply from Driver Guardian
I broke down on a duel carriage way, first time calling them out. Couldn’t fault them, Straight through on the phone, I was rescued within 35 minutes and taken to my local garage. Polite, friendly service. I would definitely recommend. Great price too!

Reply from Driver Guardian
I have had to use Driver Guardian quite a few times over the years and every stage of the way I felt kept in touch and supported.
One time I had a 94yr old passenger and when I called DG discovered that my cover had lapsed 😫 but they offered me an emergency cover rate and still came out within the hour to take us to my designated garage 🙏🏼
Another time I was towing a friends caravan around Scotland and a wheel came off 🫣 DG came out, sorted the wheel with new wheel nuts, then followed us to the next service stop to double check that the wheel nuts were still tight 👏

Reply from Driver Guardian
Excellent service, polite and helpful, I had a flat battery, but luckily someone in the car park had jump leads and it started, I was grateful because I had a Dr's appointment.
I rang back immediately to cancel the visit, but was told to ring again if I had an issue, but it was fine.

Reply from Driver Guardian
Very helpful as always, good contact and communication, helped sort the problem out. Thank you

Reply from Driver Guardian
Brilliant service! Broke down on M1 at Leicester. Rang Driver Guardian and had a response from a breakdown company within half an hour. Unfortunately the M1 closed due to an accident so the recovery vehicle couldn't get to us for 5 hours! but they were in constant touch making sure we were safe.

Reply from Driver Guardian
Once again, a painless renewal of my policy. A great price even without the discount for being a regular customer. Well worth asking for a quote.

Reply from Driver Guardian
The chap on the phone told me exactly what was wrong with my van. Something id never would have thought of. He was spot on. Sorry i forgot his name. Well done to him. Saved me a fortune!

Reply from Driver Guardian
Brilliant service and help. Called for a recovery as my car had an issue and recovery truck arrived very quickly. Super job! Thanks.

Reply from Driver Guardian
The experience was okay they did deal the my situation very rapid so very thankful for that

Reply from Driver Guardian
I've been with DG for years, every aspect of the service in my opinion and considering the price is impeccable.
I've called them out on numerous occasions for both major and minor problems and every time the communications, response/time, efficiency, customer service and resolution leaves no room for improvement IMO.

Reply from Driver Guardian

Reply from Driver Guardian
I called Driver Guardian for help when my car would not start. I got an instant response and they were very helpful. I even received a call after the breakdown a few days later to check all was well.

Reply from Driver Guardian
Call driver guardian to fix my car they responded in less time and help me back on the road

Reply from Driver Guardian
My car had a flat tyre a couple of weeks ago so I phoned Driver Guardian (who I’ve been a member of for 10 years) as unable to change the tyre myself. Rachel was fabulous and went above and beyond to ensure I was back on the road as quickly as possible (1.5hrs in total). Excellent service!

Reply from Driver Guardian
Rachel was extremely helpful.
I first asked how I can reset my password, and she told me they were upgrading their website.
I then asked If my vehicle information had been updated to my new registration and she came back immediately and sorted the details straight away.
Thank you for your help.

Reply from Driver Guardian
My motorhome broke down just after I arrived at a campsite in the New Forest. I contacted Driver Guardian who were very helpful and understanding. I arranged to speak to them again on Monday morning and by 10:10 am Ravenscroft Motors attended and my van was being attached to a tow truck to be recovered to a local repairer. Everything went very smoothly and Daniel the recovery driver was also very kind and helpful. I could not have asked for better service. Thank you to all involved! :)

Reply from Driver Guardian
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