Driven (formerly Thinking Capital) Reviews 1,030

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and excellent communication skills, making the entire process smooth and efficient. Many people highlight the quick response times and the personalized service, noting how the company effectively assisted them in securing financing for their business growth. However, some customers also noted that the service was not always as fast as expected, with some experiencing delays in receiving quotes. A few other people also felt that there was unnecessary back and forth in their interactions.

What people talk about most

Service

Users describe positive interactions with service, highlighting professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, kindness,... See more

Response time

Consumers generally express satisfaction with the response time. Many reviewers highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

We got excellent experience with Driven. We deal with Saad Majid he is very professional guy and assisted us to get LOC approved very quickly. We like to continue dealing with Driven and Saad Maj... See more

Rated 5 out of 5 stars

Straight forward experience, nice long enough term which actually gives your business time to make use of the funds to grow your business compared to other short term lenders which can cripple you for... See more

Rated 5 out of 5 stars

Driven came through for my company when I needed it. The process was rather seamless and quick, asked logical questions and really looked at the financial data as opposed to the age of the corporation... See more

Rated 5 out of 5 stars

As a small business, Driven was incredible from the moment of application to approval and connecting with their team. Terms were fair and driven worked with you to ensure they met your expectations. T... See more


Company details

  1. Alternative Financial Service
  2. Financial Consultant
  3. Non-Bank Financial Service

Written by the company

Driven is Canada's leading fintech dedicated to small businesses. It provides flexible capital, personalized support, and next-generation data science and technology to Canadian small business owners. Since 2006, Driven has empowered more than 17,000 Canadian businesses to survive, thrive, and grow to their full potential.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Exceptional experience

The entire team was awesome to deal with. Our rep Khalil Lawrence was exceptional. He dealt with with so much professionalism, kindness and respect. Couldn’t have asked for a better rep and services.

I had an amazing experience with Khalil. From start to finish, the service was professional, efficient, and genuinely customer-focused. He went above and beyond to make sure everything was handled smoothly and took the time to explain details clearly, which I really appreciated.

It’s not often you come across someone who combines expertise with such a great attitude. Highly recommend Khalil and the team at Driven if you’re looking for top-notch service!

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service and effective!

As a small business, Driven was incredible from the moment of application to approval and connecting with their team. Terms were fair and driven worked with you to ensure they met your expectations. Their team was professional, honest and helped us with what we needed to continue growing our business - the process was efficient and allowed us as business owner to continue doing what we needed to do & driven handled the rest. We will recommend this service to other business owners. Thank you!

27 November 2025
Rated 5 out of 5 stars

Process is very easy and people are…

Process is very easy and people are transparent with the terms and conditions and given very satisfactory answers every time I asked abd even though it was repeated. Each person I contacted are very professional and very respectful in talking. Thank you DRIVEN.

25 November 2025
Rated 5 out of 5 stars

Straight forward experience

Straight forward experience, nice long enough term which actually gives your business time to make use of the funds to grow your business compared to other short term lenders which can cripple you for small amounts over short terms. Highly recommend.

14 November 2025
Rated 5 out of 5 stars

We got excellent experience with…

We got excellent experience with Driven.
We deal with Saad Majid he is very professional guy and assisted us to get LOC approved very quickly.
We like to continue dealing with Driven and Saad Majid in future too.
We got 10 Star service from Driven👍👍👍👍👏👏👏

12 November 2025
Rated 5 out of 5 stars

Fati

Fati, She worked in a very professional manner, making our request so easy.
We will recommend DRIVEN and Fati for all our friends.

31 October 2025

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