DRIVECO Reviews 35

TrustScore 1.5 out of 5

1.7

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Pionnier français de la recharge de véhicules, Driveco a pour mission de rendre accessible à tous la mobilité électrique, en proposant l’expérience la plus simple, en développant le réseau le plus fiable et en fournissant une énergie renouvelable, pour construire une société plus écologique. Driveco, c’est un réseau de 10 000 points de charge exploités ou en cours d’installation, et le plus grand réseau de bornes de recharge ouvertes au public en France, avec la meilleure fiabilité du marché. Depuis sa création, l’ensemble des points de charges Driveco ont permis de recharger 180 millions de kilomètres parcourus en électrique, l’équivalent de 4 500 fois le tour de la Terre. Avec plus de 35 000 tonnes de CO2 évitées, Driveco a fourni plus de 30 millions de kWh d’électricité depuis sa création.


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1.7

Bad

TrustScore 1.5 out of 5

35 reviews

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Rated 1 out of 5 stars

Lousy loading experience, no customer service

We tried to load our EV at Arlon Ibis Driveco on March 6th. First loader reacted very slowly and eventually did not repsond at all. All it did however was accepting our € 30,- downpayment.
The second loader worked. But here we had to go back halfway the loading of our EV, because we had to do a third downpayment of € 30,-. In the end we loaded our car with close to € 60,- of electricity.
However, Driveco wrote off a full € 90,- from my account. Contacting Driveco on this is a disaster: the only way is through a complex form on their website. And even today, after more than 72 hours of downloadingour complaint not a single reaction from the customer service: not even an receipt acknowledgement.

6 March 2026
Unprompted review
DRIVECO logo

Reply from DRIVECO

Hi Kees, we are very sorry about that. The problem has been identified. Our team is working this morning on giving you the money back ASAP. Thank you very much for your feedback.
Maui - Driveco

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